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5 best practices for offering excellent customer service

Zendesk Sell

Great customer service is a key part of any successful business. Poor customer service has the opposite effect. According to the NewVoiceMedia’s 2018 “Serial Switchers” report , poor customer service costs businesses around $75 billion a year. Only 5% did not share a negative customer service experience.

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How to Enhance Your Business Approach to Customer Service

Smooth Sale

Attract the Right Job Or Clientele: How to Enhance Your Business Approach to Customer Service. Our collaborative blog offers insights on ‘How to enhance your business approach to customer service.’ ’ Customer service is something that most businesses know they need to get right.

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4 Ways to Regain a Customer’s Trust After Losing It

Zoominfo

A single mistake or miscommunication can turn a customer away from your company. But, losing a customer’s trust shouldn’t be viewed as the end of the road. If you’ve lost a customer’s trust and want to get it back, keep reading! Why do customers lose trust? Customer service follow up. Let’s get into it!

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Marketing strategies from the Grateful Dead

Sales and Marketing Management

Fellow Deadheads, Meerman is the author of “The New Rules of Marketing and PR” and Halligan is CEO and cofounder of marketing software behemoth HubSpot. The way to reach your marketplace is to create tons of remarkable, free content like blogs, videos, white papers and e-books.

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Welcome email templates for nurturing new customers

Nutshell

The right software tools can help you automate the process and make it easy to include your customers’ names in your emails. Link] If you have questions about your trial or [product/service name], contact our customer service team anytime at [email/phone number]. It can effectively catch their attention.

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The B2B Marketer’s Ultimate Guide to Reddit

Zoominfo

In a recent blog post, we offered some tips on using Reddit to conduct market research. If you’ve never considered incorporating Reddit into your marketing strategy, today’s blog post is for you. For example, if you work for a software company, you won’t have much luck posting in a sports or entertainment subreddit.

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Social Selling and Big Data at the Upcoming Sales & Marketing 2.0 Conference #S20C

SBI

Sales, Marketing, and Customer Service: Alignment Strategies. Your Crystal Ball: What This Year’s Sales Incentives Tell You about 2013. As President of Smart Selling Tools , she consults with many of the top sales productivity software vendors as well as end-user organizations looking to select the right tools.