The Brooks Group

AUGUST 10, 2012

It's part of a series of webinars celebrating this, our 35th year in the Sales Training Business. The bottom line is this: From a sales organization's perspective, it's impossible to respond accurately to an RFP if you are not given any context. Sales Performance Improvement

How To 40

How To Proposal Decision Maker Webinar Metrics 40

Sell Integrity

NOVEMBER 23, 2020

In addition to understanding and having empathy for the customer’s situation and experience, a customer-centric organization also considers how any decisions it makes will affect their customers. This customer-needs-focused approach is often thought of in the context of the sales and service teams.

Strategy 117

Strategy Customer Loyalty Coaching 117

Cience

DECEMBER 1, 2020

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. You know how hard it is to get new customers. Source: Bain & Company. Educate New Customers about How to Use Your Product or Service. Pretty simple, right?

Retention 96

Retention Webinar Metrics CRM Ideal Customer Profile 96

Pointclear

FEBRUARY 2, 2011

Today's guest blogger, Ann Handley, is the Chief Content Officer of MarketingProfs and the co-author of the brand-new book, Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business. How do you foster engagement on Facebook? Wiley, 2011). Why is that?

Trends 180

Trends B2B Social Media Marketing 180

Braveheart Sales

SEPTEMBER 23, 2021

Once you’ve decided to raise prices to customers, a flood of decisions must be made about how much (more), how fast (sooner), to whom (everyone, but not by the same amount), on which products and services (all of them, but not by the same amount), and how to communicate it. But then, what should be communicated?

Margin 40

Margin Insurance Insurance Energy 40

The Brooks Group

APRIL 23, 2014

To build a great sales team, a meaningful and consistent sales management process must be in place organization wide. The 8 Components Of A Best-In-Class Sales Management Process. Recruitment – Regardless of industry, recruiting top sales performers is the very cornerstone of any sales management process.

Hiring 40

Hiring Sales Management Smart Company Construction 40

Factor 8

AUGUST 8, 2019

If you’re growing or starting up a team, you’re wise to spend time researching the type of rep that will best suit your sales process, talent pool, and customer preferences. And if you’re researching roles in sales, even better. Let’s dig in – starting with the top of the sales funnel or beginning of the buying process.

Inside Sales 31

Inside Sales Hiring Lead Rank Top of Funnel 31

SugarCRM

AUGUST 19, 2019

Here’s our take on the four most important trends driving sales in the manufacturing sector right now. The growing use of remote data sensors – or smart sensors – to enhance the capabilities of existing equipment is a great example of how smart companies are applying IoT technology at minimal cost.

Trends 20

Trends SugarCRM B2C CRM 20

SBI

JUNE 10, 2015

This post is part of a series of Executive Interviews of top sales and marketing solutions company executives. What problem/s are you solving for sales and/or marketing organizations? What problem/s are you solving for sales and/or marketing organizations? Decision makers know there’s no silver bullet to increase sales.

Up-Sell 50

Up-Sell Decision Maker Revenue Closing 50

The Brooks Group

OCTOBER 18, 2010

Part of our mission statement at The Brooks Group is to help our clients build Sales Cultures. What’s a sales culture.” The sales department must be or have the potential to be profitable. If there's no profit derived from the sales department, it's hard to justify its existence. Aggressiveness is rewarded in sales.

Collateral 40

Collateral Enterprise Enterprise Smart Company 40

SBI Growth

DECEMBER 13, 2013

You call a sales manager strategy meeting. “We Pipeline reviews, strategy sessions, forecasting analysis and sales training are all mentioned. Traditional sales training does not. Sales rep development is important. Sales training is a form of their development. And the buck always stops with you, the Sales VP.

Training 302

Training Face-to-face Webinar Metrics Forecasting 302

Sales Hacker

JUNE 23, 2020

This week on the Sales Hacker podcast, we speak with Leah Chaney , the Chief Experience Officer for BetterGrowth, a customer support agency she founded. Subscribe to the Sales Hacker Podcast. How to put customer experience into the DNA of an organization [5:23]. How to be honest about your churn metrics during COVID [28:29].

Customer 67

Customer Churn Lead Rank Scale 67

Sales Hacker

JUNE 16, 2020

This week on the Sales Hacker podcast, we speak with Dr. Gleb Tsipursky , an internationally recognized thought leader known as the disaster avoidance. His cutting edge thought leadership has been featured in over 550 articles and 450 interviews in the likes of Fast Company, CBS News, and Time. Subscribe to the Sales Hacker Podcast.

Government 99

Government Call-back Real Estate Face-to-face 99

Hubspot Sales

DECEMBER 16, 2020

From the sales floor to the makeshift home office set up, salespeople of all kinds in all industries have faced a myriad of challenges and roadblocks this year. Mintis Hankerson is a Senior Sales Manager at HubSpot. For Mintis, 2020 has been all about balancing empathy with sales achievement.

Real Estate 134

Real Estate Face-to-face Forecasting Hubspot 134

Klozers

JUNE 5, 2014

The recent increase in the number of Online Reputation Management companies validates this, however smart companies have learned some simple strategies and techniques on how to deal with the Customers From Hell, and try to catch them before the problem escalates, let alone they post anything negative online.

Ideal Customer Profile 50

Ideal Customer Profile Customer Social Media CRM 50

Your Sales Management Guru

OCTOBER 13, 2015

But one area where additional improvements still can be made is the sales organization. Smart companies are scrutinizing their strategic sales management plans, taking a closer look at everything from their pipelines to their forecasts. They often lack both a strategic and tactical sales plan.

Revenue 40

Revenue Hiring System Case Study 40

Sales Training Connection

AUGUST 22, 2012

Schrage was exploring how smart companies increasingly recognize that their own futures depend on how ingeniously they invest in the future capabilities of their customers. Let’s look at Schrage’s key points and then translate it to the world of sales. Sales gets a seat at the innovation table.

Engineering 102

Engineering Smart Company Training Benefit 102

Sales Hacker

JULY 16, 2020

Smart companies, and sales professionals, are leveraging their integration ecosystems to create more sales deals and attract higher valuations. Notice this part of the Axios article: “The two companies first began talking prior to the pandemic, although that was more about a partnership than an acquisition.”.

Top of Funnel 95

Top of Funnel Pipeline Scale Funnel 95