Remove Account Remove Customer Service Remove Hubspot Remove Training
article thumbnail

How to Train Your Sales Teams on Ethical AI Use [Expert Insights]

Hubspot Sales

Train AI in sales, and you’ll join 81% of salespeople surveyed who agree that AI significantly reduces their manual tasks and data entry workload. Conscientious sales pros worry about AI bias , transparency, brand reputation, customer experience, and human relations. Thoughtful execution ensures AI can be trained correctly.

Training 102
article thumbnail

15 Account Manager Interview Questions

Hubspot Sales

Account managers are the liaison between a company and its clients. Whether you’re a candidate or a hiring manager, you’ll need to brush up on account manager interview questions before making any big decisions. You can practice formulating answers that highlight your skills as an account manager. Let’s get started!

Hiring 86
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Best 10 Conversational AI for Sales

Hubspot Sales

Within HubSpot CRM, for example, you can ask integrated AI to complete routine tasks for you. HubSpot’s ChatSpot can do everything you already do, but faster — a simple request to ChatSpot, and you can get to the end point of your request. What we like: ChatSpot allows you to do everything you did within HubSpot, but faster.

article thumbnail

Key Account Management: The Ultimate Guide

Hubspot Sales

At some point, most company leaders have looked at their list of best clients and thought, "It would be really bad if we lost any of these accounts." These customers represent a disproportionate percentage of your revenue, refer new prospects to your company, give you credibility in their space -- or all of the above. The benefits.

Hiring 127
article thumbnail

10 Salesforce Alternatives That Will Enhance Your Sales Process

Hubspot Sales

Note: This article is authored by HubSpot. HubSpot CRM. HubSpot's CRM is dedicated to ease-of-use and simplicity for admins, reps, and managers. Salesforce typically requires experienced and well-trained administrators. On the other hand, HubSpot's CRM is powerful and easy to use. Price: Free. Freshsales.

article thumbnail

Top 21 Sales Training Programs and Techniques to Boost Team Performance in 2022

Highspot

Sales training programs are often like that — but they don’t have to be. The trick is knowing what training program and techniques to use. In this guide, we’ll dive deep into sales training and give you the information you need to choose an impactful course for your team, including: What is sales training?

article thumbnail

Don’t Care What Happens After the Sale? That’s Your First Mistake

Hubspot Sales

In fact, a 2018 HubSpot survey showed 77% of respondents research brands before they engage with them. In a similar survey, 90% of respondents said they were more likely to purchase more if a company provided excellent customer service. And in today’s economy, that starts with great reviews from fantastic customer service.

Churn 90