Why Are Your Customers Leaving? 8 Simple Ways to Prevent Churn
SugarCRM
FEBRUARY 9, 2023
Customer churn happens when organizations fail to meet customer expectations. What Is Churn Rate? Customer churn is a simple concept, a metric that helps you understand the health and coherence of a business. The churn rate is the percentage of customers who abandon your product or service over a given period.
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