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Top 3 Things Your Customer Service Software Needs to Have

SugarCRM

A growing number of businesses today focus on providing exceptional customer service. Thus, finding good customer service software is one of the main challenges faced by companies of all sizes, regardless of their profile. We identified the top three aspects that make such systems competitive for your enterprise.

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What is Enterprise Training?

Lessonly

What is enterprise training? Enterprise training means different things to different people, but for our conversation, we’ll define it like this: It’s the way you get your team aligned on what you do and how you do it. . Or your customer service team? Ready to choose a partner for your training needs?

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AI’s Role In Sales and Marketing

Sales and Marketing Management

Author: Paul Nolan “What happens when new and fast-improving technologies create opportunities to unleash untapped sources of revenue, some of them long trapped by market inefficiencies?”. There’s no reason it can’t have equally powerful impacts on B2B sales and marketing, but it’s in its infancy, experts say. “AI

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How Sales and Marketing Can Collaborate (+Expert Tips)

Hubspot Sales

Marketing and sales teams rely heavily on one another to drive business. After all, it’s the marketing department that generates leads, and the sales team that converts those leads to paying customers. Table of Contents How can Sales and Marketing collaborate? Training webinars. Case studies.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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How Sales Reps Are Hitting Quotas Without Hitting the Streets

Sales and Marketing Management

Author: Mark Kovac, David Deming and Sushant Khandelwal Virtual selling in business-to-business markets, often associated with inside sales, has carried a bit of a stigma within field-dominated sales organizations. Reimagining Sales Coverage. Getting virtual sales right involves far more than using digital tools.

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Brainshark is a Best Sales Enablement Solution Winner in 2019 Stevie Awards for Sales & Customer Service

SBI

Brainshark is a Best Sales Enablement Solution Winner in 2019 Stevie Awards for Sales & Customer Service. Brendan Cournoyer, Vice President of Marketing, Brainshark. . Brendan Cournoyer, Vice President of Marketing, Brainshark. It is a creative use of AI for sales training.”. WALTHAM, Mass.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.