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KEEP CUSTOMER SERVICE SIMPLE

Apptivo

Customer service is considered important for a business success. A superior customer service helps retain the customers and build customer lifetime value. The key to providing good quality customer service is by building stronger relationships. What is customer service?

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CRM Strategy: Why You Need One and How to Develop It

Hubspot Sales

It becomes harder to keep every customer and prospect straight. Once you're there, you need to find a tool that will help you stay organized and on-task. Thankfully, there’s something called CRM or Customer Relationship Management. This tool improves communication and allows the handoff to be streamlined and efficient.

CRM 131
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How to Track and Drive Productivity for Remote Sales and Customer Service Reps in 2019

Sales Hacker

The remote sales force and customer service team is officially here. Sales and customer service teams are not immune to these larger trends. Benefits of Remote Sales and Customer Service Teams. The breakout growth of remote sales and customer service roles is happening for a multitude of reasons.

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How to Train Your Sales Teams on Ethical AI Use [Expert Insights]

Hubspot Sales

Yet, only 14% strongly agree that they are confident that the information generative AI tools like ChatGPT provide is accurate. Conscientious sales pros worry about AI bias , transparency, brand reputation, customer experience, and human relations. The right tools are essential. Find AI tools with guidelines or support.

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Eight Actionable Strategies To Slash Your Fleet Costs

Smooth Sale

Attract The Right Job Or Clientele: Eight Actionable Strategies To Slash Your Fleet Costs. NOTE: Our collaborative Blog provides insights on ‘Eight Actionable Strategies to Slash Your Fleet Costs.’. Eight Actionable Strategies to. One excellent strategy is to teach them how to drive while at the same time preserving fuel.

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How to Update Your Customer Service Training Manual for Remote Work

Lessonly

If you work in customer service, your days are often filled with emails, phone calls, and meetings. After all, you weren’t brought onto the team to answer a phone… you were hired to help customers succeed by solving problems and educating and empowering them. How to write a customer service training manual template.

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Four Steps to Successfully Bringing Products to Market

SBI Growth

Here are four steps to ensure you get it right: STEP #1 – FINALIZE STRATEGY. A successful product launch starts with a good strategy. The team should include stakeholders from sales, marketing, channel partners, product development, customer service and operations. Pricing Guidelines. Target Buyer Persona Profiles.