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How To Boost Client Retention – Without Customer Service or Account Reps

Sales and Marketing Management

Harvard Business Review estimated that customer acquisition is 5 to 25 times as expensive as customer retention. What’s more, a Bain & Company study found that increasing customer retention rates by a mere 5% boosts profits by 25% to 95%. Such employees make up 75% of our team. Establish and follow systematic order tracking.

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The Pros and Cons of BDRs in B2B Sales and Marketing

Janek Performance Group

In B2B sales and marketing, companies employ various strategies to drive growth and expand their client base. 76% percent of BDRs report to sales over marketing. They then leverage research tools and market insights to pinpoint promising opportunities. 85% percent focus on outbound activities.

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Can You Improve Client Retention?

Smooth Sale

Attract the Right Job or Clientele: Can You Improve Client Retention? Companies employing sales representatives are typically on the lookout for how to improve client retention. So how can you improve client retention? I immediately asked for someone higher up the executive chain. Photo by Geralt via Pixabay.

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3 Ways to improve Your Customer Retention Scorecard

Babette Ten Haken

Do you have a customer retention scorecard? I offer the following three ways to improve the health of your customer retention scorecard. When you take ownership of not only acquiring, but retaining customers, you develop your own customer retention scorecard. You know what I am talking about. Every now and then?

Retention 154
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How to Fix What’s Missing from Your Sales Training Program

Sales and Marketing Management

businesses spend $15 billion a year training their sales employees. The truth is that poor performance from sales reps can be linked directly to the training their sales managers have received. Answering yes to any of the following questions suggests that you need to step up the training of sales managers at your company.

Training 326
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Business Marketing Techniques You Have Yet to Try

Smooth Sale

Photo by Geralt via Pixabay Attract the Right Job or Clientele: Business Marketing Techniques You May Not Have Tried Would you like more creative marketing strategies for your business? Discover innovative marketing strategies to reach your target audience and elevate your brand.

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How to Focus on Customer Retention to Acquire New Accounts

Alice Heiman

More often than not , sales and marketing efforts are centered around customer acquisition. So why not focus on customer retention? . The primary reason is market share or market dominance. Gaining new customers quickly helps your company dominate the market. Attract New Customers. Send thank-you notes.

Retention 143