SBI Growth

OCTOBER 25, 2012

For this customer, each low value add activity was changed: Internal Email - Investigated that the majority of emails were going to customer service from sales reps. Communicated to all customers calling customer service would speed up service. Administration (i.e.

Hiring 310

Hiring Travel Territories Face-to-face 310

Your Sales Management Guru

DECEMBER 3, 2012

Sales Leadership: 2013 Sales Theme. Last week I was speaking at a conference on: “ Building and Maintaining Sales Motivation ”, after the program several individuals came up to discuss my concept of a “Drive Statement. Then engage several team members to assist you in developing a sales theme or Drive Statement.

Sales Leadership 82

Sales Leadership Incentives Incentive Motivation 82

The Sales Hunter

OCTOBER 21, 2013

.” Yes, we’ve all seen things and have been part of things that are way too complicated, but have you thought about how KISS might work for your customer? I’m not talking about your sales process. What I’m talking about is what it is your customer is buying. ” Sales Motivation Blog.

Strategy 214

Strategy Customer Service Motivation Sales Process 214

The Sales Hunter

JUNE 25, 2013

Customers will pay for trust and confidence. Structure your sales process to allow them to see it. The customer thinks you’re a loser based on how you present yourself. You wouldn’t want to do business with a loser, so why should your customers? Determine if sales is the right field for you.

Customer 253

Customer Customer Service Motivation Selling Skills 253

The Sales Hunter

JUNE 5, 2013

What parts of your sales process are you still using that your customer couldn’t care less about? Below are 6 questions you must ask yourself about your selling process: 1. What percentage of my customers have done research on the internet before meeting with me? ” Sales Motivation Blog.

Customer 250

Customer Direct Response Selling Skills Motivation 250

The Sales Hunter

JULY 18, 2013

We may not think of ourselves as being self-centered, but in reality, there are too many situations where we become exactly that when we are with a customer. We need to be continually assessing our sales process and challenging ourselves on these six items and ask ourselves how close we are coming to doing them.

Cold Calling 241

Cold Calling Customer Service Consultative Selling Selling Skills 241

The Sales Hunter

APRIL 16, 2013

This is due to the amount of time many customers will spend doing research on the internet before even talking with a salesperson. Let them guide the discussion and you’ll be far more likely to walk away with a profitable sale. Copyright 2013, Mark Hunter “The Sales Hunter.”

Customer 247

Customer Consultative Selling Customer Service Benefit 247

The Sales Hunter

DECEMBER 19, 2013

Ask yourself what can you do to speed up the sales process, not to merely close easy sales, but to get the sale that otherwise would not have occurred using a drawn out slow process. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.

Selling Skills 196

Selling Skills Consultative Selling Motivation Customer Service 196

The Sales Hunter

AUGUST 6, 2013

Is your sales process geared around presenting a cost or inviting someone to make an investment? Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. That exact rule applies, regardless of what we’re selling.

Cold Calling 209

Cold Calling Consultative Selling Selling Skills Benefit 209

The Sales Hunter

AUGUST 6, 2013

The customer who does wind up lying to you during the sales process will likely lie to you and others in your company during the entire relationship. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. Blog Closing a Sale Customer Service'

Customer 223

Customer Customer Service Closing Motivation 223

The Sales Hunter

AUGUST 29, 2013

I can’t answer this question for you, because every product and sales environment is unique. However, you do need to dig into your particular answers, or your sales process will always be tarnished by insecurity. And the customer will not only see it, but also will capitalize on it. ” Sales Motivation Blog.

Consultative Selling 259

Consultative Selling Motivation Selling Skills Discount 259

Sales Gravy

DECEMBER 18, 2020

Brian: Why I Started My Business I was in corporate life from the time I graduated college in 2000, all the way up until 2020, and the last four jobs that I had in the corporate world were inside sales and customer service. Then between 2013 and 2015, I moved into more of a pure sales role where I was cold calling.

Prospecting 95

Prospecting Pivotal Cold Calling Incentives 95

The Sales Hunter

FEBRUARY 18, 2013

It comes into full display with a weak voice and the sudden comment about how there are lower-price options or some other stupid comment that destroys customer confidence. If you want the customer to pay full-price, then everything about the sales process must exude confidence. ” Sales Motivation Blog.

Customer 237

Customer Motivation Closing Sales Process 237

SBI Growth

SEPTEMBER 26, 2012

You need to close a few of the big ones in the late stages of your sales process to hit your number this year. The holidays are an obstacle to getting face time with prospects and customers to secure those last minute deals. Click here to get free advice on how your peers are planning for a busy Q4 and 2013.

Closing 303

Closing Lead Rank Lead Scoring Customer 303

The Sales Hunter

APRIL 2, 2013

Shifting the way you view what you sell is one of the biggest things you can do to improve your sales process. Yet salespeople seem driven by the belief they can only make a sale when they fully explain what it is they have to offer. Sell instead based on what the customer gains. ” Sales Motivation Blog.

Customer 247

Customer Positioning Motivation Closing 247

Understanding the Sales Force

DECEMBER 9, 2013

Let''s quickly compare inside sales to outside sales. By the way, inside sales is a term that no longer works for me because it could refer to any of the following roles: Customer Service - solving problems. Telesales - making transactional sales. c) Copyright 2013 Dave Kurlan'

Inside Sales 268

Inside Sales Outside Sales Telemarketing Travel 268

The Sales Hunter

JANUARY 15, 2013

Looking at the four questions above, there is not one that is better than another, as it all depends on the situation and where you are in the sales process. Use the first three questions right after the customer has shared with you something. Use the last question as a great way to gain input early on in the sales process.

Customer 187

Customer Motivation Closing Sales Process 187

The Sales Hunter

FEBRUARY 8, 2013

I’m not going to say what your checklist should look like, as there are far too many different sales processes out there, but here are a couple of items I would have on a checklist: What do I intend to learn on this call? If I were making a sales call, I would have more questions on the list, but you get the idea.

ROI 234

ROI Meeting Motivation Sales Meeting 234

Delicious Sales

MAY 2, 2012

Sales (12918). Sales Management (2614). Customer Service (995). Inside Sales (849). Outside Sales (81). Customer (6670). Sales Process (1775). 2013 (4691). THE SALES HUNTER AUGUST 12, 2013 Is Your Sales Process Slow or Fast? Topics Major Topics.

Lead Rank 99

Lead Rank Leads360 Lead Scoring Top of Funnel 99

Understanding the Sales Force

DECEMBER 9, 2013

Let''s quickly compare inside sales to outside sales. By the way, inside sales is a term that no longer works for me because it could refer to any of the following roles: Customer Service - solving problems. Telesales - making transactional sales. c) Copyright 2013 Dave Kurlan'

Outside Sales 178

Outside Sales Telemarketing Inside Sales Travel 178

Smooth Sale

MAY 30, 2018

The story of Spiro began with a movie, but we’ll get to that in a minute… In 2013, one of Spiro’s co-founders, Adam Honig, sold his company that he had spent 15 years building to a very large firm. Sales enablement tool focused on pipeline management, sales process & analytics.

CRM 86

CRM Hiring Forecasting Call-back 86

SalesLoft

SEPTEMBER 2, 2013

Reps brag about “winning deals” as if it was at the customer’s loss. This kind of attitude is for salespeople focused on themselves and their own process. Fortunately, customer service and success teams have it right. — Aaron Levie (@levie) September 2, 2013. That’s just insane to me.

Top of Funnel 52

Top of Funnel Face-to-face Twitter Vendor 52

Partners in Excellence

SEPTEMBER 16, 2016

To be honest, if you stay on one track, e.g. sales, marketing, customer service, you start hearing too much of the same thing over and over. Related Posts: Dreamforce By The Numbers Observations On Dreamforce 2013 Steeling Myself For The Aftermath Of DreamForce Does What You Do Inspire You? No related posts.

Maximizer 48

Maximizer Meeting Relationals Customer Service 48

SBI

OCTOBER 16, 2012

According to Frost & Sullivan, you’ll walk away with tips to give your sales team a two- to five-year competitive advantage! Sales & Marketing. Sales & Marketing: A Digitally Arranged Marriage. Sales, Marketing, and Customer Service: Alignment Strategies. Sales Performance.

Conference 131

Conference Social Selling Data Marketing 131

Hubspot Sales

OCTOBER 29, 2017

In 2013, American companies alone spent $164.2 in 2013 on hiring sales training companies, one of the top five outsourced training expenditures, according to Training Industry. He’s a feet-on-the-street sales consultant who has helped over 600 sales teams across 80 different industries. 23) Sales Scripter.

Channels 111

Channels Video Training Hiring 111

Sales Hacker

JANUARY 15, 2020

It’s what I did back in 2013. The fundamental principle behind every prospecting activity should be: Don’t prospect to make a sale, prospect to start a conversation. The goal of prospecting is not to sell your product/service. Approach prospects with a customer service mindset. Tried the humor approach.

Outbound 80

Outbound Cold Calling Case Study LinkedIn 80

The Sales Hunter

JULY 9, 2013

” I say that because the sales process is never perfect, despite how much people may want to benchmark results. The more you can get the customer to focus on their big issue, the more likely they are to realize the price is not an issue. Copyright 2013, Mark Hunter “The Sales Hunter.”

Discount 244

Discount Customer Consultative Selling Selling Skills 244

SBI Growth

FEBRUARY 11, 2013

Operations data has not been properly leveraged - Are you tracking the metrics that drive results in 2013? We have helped numerous Sales Ops leaders take back authority. In each instance, Sales Ops has defended their turf. In each instance, it has led to more effective and efficient sales organizations.

Collateral 334

Collateral Data Customer Service Buyer 334

Understanding the Sales Force

JUNE 20, 2014

The best way to be of value to the customer is to have the conversation that nobody else has had with them. The Buyer Journey Instead of Sales Process Understanding the buyer journey is fine, but without a milestone-centric sales process, salespeople cannot confidently move forward the sales process.

Consultative Selling 275

Consultative Selling Inside Sales Lead Nurturing ACT 275

The Sales Association

JULY 5, 2011

Communicating your company beliefs and expectations regarding sales and customer service is critical. If your people are uneasy about the word “sales”, consider clarification such as: You are not going to “convince” anyone to buy anything if they do not have a need or want, realized or not.

Consultative Selling 28

Consultative Selling Twitter Facebook Guarantee 28

Contact Monkey

SEPTEMBER 28, 2017

Ok, maybe anything is a stretch, but with this CRM software, you and your entire sales team can take full control of the sales process. You can track customer interactions for every step of the buyer’s journey. You can personalize every single customer’s experience. You can do anything you put your mind to.

SalesForce 40

SalesForce Software Software Account 40

PandaDoc

JULY 26, 2021

However, the strong focus on accountability and the limitations of the free plan make it better suited to mid-to-large sales and marketing teams. Summary: Proposify is an eSign and proposal management solution founded in Canada back in 2013. To some, this will be just what they’re looking for.

Proposal 52

Proposal Enterprise Enterprise Analytics 52

Sales Hacker

OCTOBER 7, 2021

Most recently, she held a variety of executive roles at Sailthru from 2013-2020, ultimately becoming the company’s Chief Revenue Officer. Following Sailthru’s sale to CM Group in 2018, Cassie took on the expanded role of Chief Customer Officer for CM Group’s 200MM+ martech portfolio. Are you a people person?

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130

Increase Sales

DECEMBER 11, 2013

Small businesses do not have separate sales managers or marketing departments. The small business owners usually wear plethora of hats including sales manager and marketing director. Salespeople for those very same firms may often be the customer service department to even the technical department. Share on Facebook.

Small Business 144

Small Business Small Business Face-to-face Construction 144

LeadFuze

AUGUST 5, 2021

Blogger Blurb: Practically a million sales pros and many others. This huge blog site yields contributions on a massive list of topics including Sales, Marketing, Customer service, IT and Small Business. 3 Sales Trends to Watch in 2018. The Sales Blog-Anthony Iannarino. 8 Great Sales Enablement Systems.

Top of Funnel 98

Top of Funnel Hiring Lead Rank Retail 98