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Like Peanut Butter and Jelly: How Training Software and a Knowledge Base are a Perfect Pair

Lessonly

It takes thoughtful consideration to curate the right mix of enablement tools to set up employees on a path toward ongoing success—and training software and a knowledge base are a perfect pair for growing teams. Why is training software important? . Why use a knowledge base?

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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. With most software, you’ll have to pull up each reps’ progress and scores individually. . Articulate.

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Onboarding In Sales: Training + Leadership

Sales and Marketing Management

Author: Mat Singer, Senior Director of Sales Operations and Excellence, Upland Software Sales teams are often one of the most expensive resources within a company, yet the average frontline sales manager spends only 9% of his or her time developing direct report sellers. . Leaders should be participating in the onboarding process.

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The 6 Types of Sales Enablement Software Your Reps Are Craving

Lessonly

You may have already come across a sales enablement definition like, “The activities, systems, processes and information that support and promote knowledge-based sales interactions with clients and prospects” (from the Gartner sales enablement description here ). When it comes to software buying, investing wisely is king!

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How to Create a Sales Certification Program That Actually Build Sales Competencies

Mindtickle

It’s your way to measure whether a new hire is ready for actual sales — how much knowledge they retained, where the gaps are, and what they’ll be able to utilize when face-to-face with a customer. Sales certification or sales training programs include knowledge-based assessments and simulations to answer all those questions and more.

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The Complete Guide to Remote Sales

Gong.io

Certain products like Software-as-a-Service (SaaS) are well-suited for remote selling. Create resources like product videos, knowledge bases, and guides, and consider using a learning management system (LMS) to help your reps improve their product knowledge. Use sales enablement software. Customizations.

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LMS vs. Sales Enablement Platform vs. Sales Readiness Platform: What’s the Difference?

Mindtickle

According to Gartner , it’s “the activities, systems, processes and information that support and promote knowledge-based sales interactions with clients and prospects.” One-time training and opportunistic, deal-focused coaching isn’t enough. Selecting the right software. Presentations. Role-play tools.