Remove Customer Service Remove Policies Remove Resources Remove Sales
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6 Tips for Improving Your Sales Team’s Customer Service Skills

CloserIQ

One thing that nearly every sales team needs to prioritize is constantly improving their customer service skills. Of course, every team understands that its customer service is the voice and face for its clients. The customer service that an organization offers can break or build its relationship with its clients.

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How Important is Customer Service? Ask Verizon.

Carew International

4 Essential Ingredients for Effective Customer Service. Anyone tempted to downplay the importance of customer service need look no further than the PR nightmare playing out for Verizon Wireless in its handling of a data overage occurrence with the Santa Clara County Fire Department.

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Got a SOGOP Policy or do You Wish and Hope and Waste Time?

Babette Ten Haken

I developed a SOGOP Policy for a variety of reasons. We also squander internal resources. Because we are busy being crazy about acquiring new business, we abandon existing customers. Paying customers. Loyal customers. Valuable customers. You just may want to do the same. Sound familiar? Not only that.

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Will You Accept Full Responsibility for Business Success?

Smooth Sale

It doesn’t matter who you are or the number of resources you have; we only have 24 hours each day, and we all need to use them differently! Examples include property management, payment processing, high-risk, eChecks, ACH payments, contact us through customer service, all of which need to be managed by one person.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Discover the results and why investments in digital transformation and automation are pushing sales teams ahead. Salesforce users were surveyed about the forces shaping today's workplace.

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5 Free Customer Service Training Materials

Lessonly

Welcome to our four-part series on better customer service training. We hope you’ll follow along with all four posts: Part 1: Problem-Solving | Part 2: Moving From Good to Great | Part 3: Essential Skills | Part 4: Free Resources. A happy customer is a loyal customer. Want to guarantee superior service?

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How to Move Past Bad Press to Enjoy the Good

Smooth Sale

Whether that means revising a policy, making a product safer, or improving customer service, show your audience that you’re committed to change. Sales Tips: Move Past Bad Press to Enjoy the Good. Today’s insights are provided to help you achieve the Smooth Sale!

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