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A Picture Is Worth a Thousand Words, and So Is One Great Customer Reference

Sales and Marketing Management

Although company websites, content and sales presentations are highly used assets when evaluating an organization and its products, a Harvard Business Review study determined that customer references are an influential decision support tool too. Setting the Foundation for a Sustainable Customer Reference Program.

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The Sales Commission Software Buyer’s Guide [Checklist]

The Spiff Blog

We’ve put together a trusty checklist of the most essential considerations for evaluating commission software. Of course, you can never fully know how a piece of software will turn out— but if you ask the right questions, you can separate the comprehensive and reliable from the risky and inadequate. See why the stakes are so high?

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Incentive Compensation: What It Is & How to Structure a Plan

Hubspot Sales

Incentives are natural motivators — and sometimes, some "natural motivation" is exactly what your salespeople need to perform to the best of their abilities. That's why several companies leverage something known as incentive compensation : the practice of offering financial rewards for professional excellence. Annual Incentives.

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A Comprehensive Guide to Customer Lifecycle Management

Nutshell

Managing customer relationships is one thing, but what about managing the customer lifecycle for each person you work with? Customer lifecycle management is an important strategy all businesses should be practicing because it helps foster long-lasting relationships with customers and inspires brand loyalty.

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5 Key Pillars of Effective Sales Performance Management

The Spiff Blog

These pillars include organizational alignment, robust reporting, ongoing professional development, incentive compensation, and sales enablement. Incentive alignment : Shared goals enable the design of incentive structures that motivate sales reps while aligning with the broader success of the organization. It’s simple.

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How to Enhance Your Business Approach to Customer Service

Smooth Sale

Attract the Right Job Or Clientele: How to Enhance Your Business Approach to Customer Service. Our collaborative blog offers insights on ‘How to enhance your business approach to customer service.’ ’ Customer service is something that most businesses know they need to get right. Hire and Train the Right Skills.

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Leveraging Referrals to Build Your Network and Grow Your Business

Janek Performance Group

They are recommendations from satisfied customers or others in your network or center of influence. Sellers cannot just hope satisfied customers spread the word. And they can’t trust they will tell those who matter most, like potential future customers. When you help a customer, most want to return the favor.