article thumbnail

Why Sales Managers Need Street Smarts

No More Cold Calling

Tony Alessandra explains why the best sales managers learn on the job. This is particularly true for sales managers. For this month’s guest post, I asked Dr. Tony Alessandra to clear up the definition of formal knowledge versus street smarts, and explain which is better for sales managers.

article thumbnail

Key CRM functions and functionalities for effective sales management

Apptivo

Why is it important in sales management? CRM Functions to Speed Up the Sales Process 5. Footnotes In today’s fast-paced business environment, effective sales management involves more than just charm and persuasion. Why is it important in sales management? What is a CRM? Functionalities of CRM 4.

CRM 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Sales training and national sales meetings – an odd couple

Sales Training Connection

Sales training and. national sales meetings. Over the years we have attended a number of our clients’ national sales meetings. Salespeople exchange ideas and best practices, sales leaders make compelling presentations (Microsoft comes to mind) and yes, everyone has a really good time. Great events!

article thumbnail

Activating Your Virtual Sales Force: Inspire, Educate and Connect Your Sellers Remotely

Sales and Marketing Management

Now that most sellers are virtual, sales leaders should consider incorporating some of the following activities into their 2021 plans: Host engaging, inspirational speakers at all-hands meetings or virtual kickoffs. Show prerecorded videos during virtual sales meetings highlighting top performers and organizational successes.

Education 194
article thumbnail

EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

Customer service software allows companies to manage various customer touchpoints and interactions across different communication channels. It helps streamline the customer service process by providing tools for managing tickets, knowledge bases, live chats, phone calls, and more.

article thumbnail

EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

Customer service software allows companies to manage various customer touchpoints and interactions across different communication channels. It helps streamline the customer service process by providing tools for managing tickets, knowledge bases, live chats, phone calls, and more.

article thumbnail

Sales Management, We Have a Problem

Pipeliner

The current level of sales management is failing companies. Average tenure of a sales leader has dropped from 26 months (bad) to 18 months (horrible). 80% plus want to meet with a sales person only after they have developed the need and a shortlist. Thus almost all sales solutions are people-based solutions.