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Behind the Numbers: How Consumer Retail Benefits from CX Training

Miller Heiman Group

According to research from the IBM Institute for Business Value and the National Retail Federation , 71% of consumers shop in “micromoments”—whenever the impulse strikes—and often while they are doing something else, such as taking a break from a work project, eating lunch or even running on a treadmill.

Retail 124
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Recession Planning: Should You Cut Your Marketing Budget?

Zoominfo

During the recession of 1920–21, companies that invested in advertising increased their sales and growth compared to those that didn’t. These companies also saw continued growth for several years following the recession, unlike their competitors that had cut advertising spend. You get it. But we’re not technically in a recession.

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57 Essential Multichannel Marketing Statistics

Zoominfo

Think about it, the internet has given modern buyers an expansive list of options to choose from—what brands they buy from, what content they consume, which products they purchase, what channels they use, and so much more. These channels can range from a brick-and-mortar storefront to a company website to a text messaging app.

Marketing 189
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Should We Be That Surprised By The Digital Buying Journey?

Partners in Excellence

The shift to customers preferring the digital channels over dealing with sales people. We advertise, promote, we package products so they visually “leap off the shelves.” Retail stores, usually don’t have a lot of staff focused on helping the customer buy. Buyers have been doing this for decades, if not longer.

Retail 122
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50+ Essential Multichannel Marketing Statistics

Zoominfo

Think about it, the internet has given modern buyers an expansive list of options to choose from—what brands they buy from, what content they consume, which products they purchase, what channels they use, and so much more. These channels can range from a brick-and-mortar storefront to a company website to a text messaging app.

Marketing 100
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Is Digital Marketing Worth It? Unveiling the ROI for Small Businesses

BuzzBoard

For instance, a modest fashion retailer used an email marketing campaign to distribute personalized content to select consumers, resulting in a significant boost in sales. Cost-effective marketing for small businesses also entails strategically utilizing various digital channels.

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How to Win More Sales With An Optimized Distribution Strategy

Hubspot Sales

Running a retail business feels more complicated today than ever before. At heart, though, retail remains straightforward. Today, consumers expect to interact with brands via many channels. The principal aim of any retailer is to get their goods to the customers who want them. Distribution Channels. Image Source.