Zoominfo

MAY 21, 2019

Welcome to the May edition of the ZoomInfo B2B Blog Post Round-Up series. These blog posts typically explore topics related to B2B marketing, B2B sales, recruiting, or business growth. In fact, 54% of customers say they don’t trust brands ( source ). 7 Key Considerations for More Effective Implicit Bias Training.

B2B 189

B2B Lead Generation Lead Rank Consumer 189

Smooth Sale

MAY 27, 2024

Photo by Geralt via Pixabay Attract the Right Job Or Clientele: Custom Software Benefits Your User Experience and Growth Your online identity is as vital as, say, your physical identity. Custom web development is creating a website specifically for your brand or product. It should be relatively unique and should stand out.

Software 91

Software Software Benefit Customer 91

Sales and Marketing Management

FEBRUARY 12, 2020

Author: Umberto Milletti All trends point to 2020 being more focused on the B2B customer, with data and insights as the key to understanding their needs. Marketing and sales have switched to account-based everything, which crystallizes focus on the customer. Customers have more power and more information than ever?—?they

Trends 289

Trends Ideal Customer Profile InsideView Customer 289

Highspot

MARCH 26, 2024

Whether you’re launching a new product, implementing new sales strategies, or upskilling your team, sales training and coaching will always be of utmost importance. Oftentimes, sales managers won’t have the bandwidth to set up personalized training and coaching sessions for each rep on their team.

Sales Coaching 52

Sales Coaching Coaching Training Exercises 52

MTD Sales Training

FEBRUARY 3, 2020

Someone who has never heard of you, or an existing customer who knows you, your products and your reputation? Many times, we meet salespeople who are struggling to meet their targets and are trying desperately to gain more sales, sometimes through cold-calling. who would your loyal customers rather do business with?

Customer 246

Customer How To Call-back Cold Calling 246

Highspot

JUNE 11, 2024

B2B sales reps forget 87% of what they learn within 30 days of training. No matter how solid your sales training program is, it won’t make a lasting impact without coaching. The problem is, many organizations still don’t know what good sales coaching looks like.

Coaching 90

Coaching Scale Sales Coaching Buyer 90

Pipeliner

JUNE 14, 2024

Frank, who is also the host of the People Business Podcast, joined me from Cleveland, Ohio, to discuss a topic that’s crucial for any business’s success: maximizing profitability through superior customer experience. Frank highlighted three ways to stand out: being the low price provider, innovation, and customer experience.

Lead Rank 52

Lead Rank Lead Scoring Video Customer 52

Smooth Sale

APRIL 5, 2024

Photo by Geralt Attract the Right Job Or Clientele: Why Is Your Business Not Attracting New Customers? Why is your business not attracting new customers? Our collaborative blog offers insights for the question, ‘Why is your business not attracting new customers? Otherwise, your business will end up paying the price.

Customer 91

Customer Social Media Hiring Licensing 91

The Digital Sales Institute

OCTOBER 13, 2023

Free sales training can be a step in the right direction for those of you who may be new or newer to sales. Selling is changing rapidly and having a longer term career as a salesperson now depends on having a far wider of value added sales skills than even five years ago.

Training 52

Training Webinar Metrics Channels Video 52

Smooth Sale

DECEMBER 1, 2023

Photo by LeeRosario via Pixabay Attract the Right Job Or Clientele: How To Entice Your Automotive Customers Online Today, customers looking for vehicles for purchase or hire will do so by researching online first. Accordingly, our collaborative blog offers insights on How To Entice Your Automotive Customers Online.

Automotive 110

Automotive Paid Content Customer Advertising 110

PandaDoc

APRIL 3, 2023

Training your team requires providing them with more than a manual and a few workshops before sending them out into the field. In fact, if that’s your current sales training program, all of that hard work and education could be forgotten by your team in just a few months. Start a free trial 3.

Training 98

Training Hiring Construction Case Study 98

MTD Sales Training

MARCH 5, 2019

When you hear the term ‘customer service’, what connotations spring up? Whatever you think customer service is, it often needs to be revisited in order to be kept front-of-mind. Whatever you think customer service is, it often needs to be revisited in order to be kept front-of-mind. What is a customer touchpoint?

Customer Service 225

Customer Service Customer Hotels Cold Calling 225

SBI Growth

MAY 13, 2020

In an increasingly commoditized marketplace, what are you doing to ensure one of your biggest differentiators is setting you apart from your competitor’s customer experience? Do you have a purposeful end to end strategy for acquiring, onboarding, and training this.

Ideal Customer Profile 297

Ideal Customer Profile Customer Training Strategy 297

Understanding the Sales Force

JULY 6, 2022

As we wade deeper into recession, you will certainly agree that there are two things you must not lose: Customers/Clients. I also found a similar pattern as I did when I searched for "top sales blogs" last month as part of my research for the article, The Top 12 Sales Blogs of 2022 That Make You Think and Sell More.

Retention 193

Retention Customer Hubspot Compensation 193

SalesFuel

JUNE 12, 2024

A strong customer service strategy is key to keeping customers happy and your success going. Why you should kick off your customer service strategy right away According to Act-On , “90% of consumers report their post-purchase experience is just as important as the quality of the products.”

Customer Service 52

Customer Service Webinar Metrics Strategy Customer 52

Allego

JANUARY 18, 2024

In the rapidly evolving world of sales enablement , staying ahead of the curve is not just an advantage—it’s a necessity. The emergence of generative AI and the proliferation of GPTs has opened a new horizon for sales enablement managers, as it has for sales teams, promising greater efficiency, innovation, and revenue growth.

Sales Enablement 71

Sales Enablement Hiring Customer Webinar Metrics 71

Awarathon

APRIL 12, 2024

Understanding the role of Generative AI in training The rise of Generative AI is transforming fields with the ‘adapt or perish’ mantra, and sales training is no exception. Generative AI is on the cusp of revolutionizing sales training programs. Let’s go through this in detail.

Coaching 52

Coaching Training Ideal Customer Profile Face-to-face 52

Understanding the Sales Force

JANUARY 31, 2024

Earlier this week, I was interviewed by John Radkins, for his Sales Machine Blog, and he asked me to explain sales process for those who don’t want to be restricted by sales process. Think of the sales process as a journey rather than an adventure. Similarly, there are stages to the sales process.

Sales Process 182

Sales Process Decision Maker Sports Construction 182

MTD Sales Training

AUGUST 6, 2019

Customers often judge us by the quality of the back-up service we offer. If the back-up isn’t there, we may as well say goodbye immediately to this customer being loyal to us. If the back-up isn’t there, we may as well say goodbye immediately to this customer being loyal to us.

Customer 185

Customer Competition Up-Sell Follow-up 185

Sales and Marketing Management

OCTOBER 26, 2018

They want minimal downtime, support they can rely on and access to as much training as possible, so they can be in turn, as successful as possible with their deployment. To get started, examine your customers’ journey within your organization -- every touchpoint they have in your company, every person they interact with.

Loyalty 274

Loyalty Customer Face-to-face Video 274

BrainShark

SEPTEMBER 10, 2023

The sales profession isn’t what it used to be. Reps need to know A LOT to be at their best in front of buyers, but has your sales training strategy kept up with the times? It’s no surprise that 20% of salespeople say their training needs a complete overhaul. What about sales training programs?

Training 62

Training Hiring Objections Coaching 62

MTD Sales Training

NOVEMBER 18, 2019

The British Department Store, John Lewis, is renowned for its quality customer service and its build-up of goodwill. And when you consider those words were said by the founder, John Lewis himself, in 1917, you realise that quality customer service and goodwill were part of the culture of their organisation nearly 100 years ago.

Customer 163

Customer Travel Customer Service Up-Sell 163

MTD Sales Training

MARCH 22, 2013

As a sales person, I’m sure you are aware how important it is to develop a loyal client base as this will provide a great level of security for your business through the down periods that all. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Retention 275

Retention Video Customer Sales 275

MTD Sales Training

MAY 28, 2019

We have to turn ourselves around from being someone who sells stuff to someone who is more interested in the overall experience we expose our customers to. The story impressed me because we are often given short-shrift in our dealings with customer service people because they are ‘just doing a job’. How can we do this? Happy selling!

Customer 219

Customer Face-to-face How To Travel 219

Carew International

JANUARY 14, 2021

In the world of professional sales and among Carew blog readers, the coronavirus pandemic and customer relationships were among the hot topics that defined 2020. Click on the links below to read our most popular sales blogs of 2020: Life Is Like Riding A Bicycle. How to Visit Customers in the Age of COVID-19.

Coaching 57

Coaching Sales Account Training 57

Showpad

NOVEMBER 21, 2021

I was previously doing sales enablement for Lumere, a 120 person startup in Chicago. I was very focused on 10 salespeople and helping them with “the normal stuff”: building their sales process, including training, certification, and onboarding. . How are we cross-training teams? .

Face-to-face 98

Face-to-face Revenue Training Data 98

Allego

OCTOBER 17, 2023

This blog post originally appeared on the Training Industry website. This is especially true for sales teams dealing with evolving products, shifting markets and dynamic customer preferences. Customized Learning Everboarding caters to an employee’s specific training needs with a customized curriculum.

Hiring 71

Hiring Training Retention Coaching 71

Smooth Sale

APRIL 13, 2022

No doubt the question, ‘How do you see effective sales training?’ raises memories of poor experiences with previous training. Those who apply the technique are the ones who can provide concrete answers for effective sales training. Steps for Effective Sales Training. One lesson is we are never alone.

Training 78

Training Hiring Vendor Sales Qualified Lead 78

The Sales Hunter

AUGUST 2, 2019

Do you have lousy customers? If you’re saying yes, then why do you think your customers are lousy? Are your customers lousy because your sales process attracts the wrong customers? It’s not a good enough reason to get a customer just to help make your monthly or quarterly number.

Customer 169

Customer Prospecting Sales Process Up-Sell 169

Smooth Sale

JUNE 5, 2023

Photo by Geralt via Pixabay Attract the Right Job Or Clientele: What Your Business Needs for A Smoother Training Experience What Your Business Needs for A Smoother Training Experience Training employees is a crucial part of running a business. The easiest way to do all this is to choose an LMS (learning management system).

Training 78

Training Hiring Licensing Networking 78

Julie Hanson

DECEMBER 20, 2018

If your 2018 was as busy as mine, you may have missed the posts readers found most valuable, so I’ve compiled my Top 10 Sales Blog Posts of the year for you here. Note: The first post won “ First Place for Top Sales Content” in Sales Pro Central’s 2018 MVP Awards. ). 5 ways to Maximize Audience Attention).

Maximizer 92

Maximizer Sales Training Customer 92

The Sales Hunter

AUGUST 30, 2019

Are your customers really bad, or do their expectations just not line up with yours? Bad customers are a result of failing to establish expectations with the customer that align with what you deliver. Watch this 35-second video: “Do You Have Lousy Customers?”: So, what’s the answer to bad customers?

Ideal Customer Profile 187

Ideal Customer Profile Customer Customer Service Call-back 187

Crunchbase

JUNE 28, 2021

We are honored to feature and promote their contribution on the Crunchbase blog. Investing in team training is a critical part of business success and growth. Your sales team is the backbone of your company, and your employees are just as vital to business success as your customers.

Webinar Metrics 111

Webinar Metrics Training Strategy Software 111

Nimble - Sales

JUNE 12, 2024

Role-playing scenarios are essential tools for training sales staff in healthcare clinics, helping them master the nuances of customer interactions, from initial contact through follow-up.

CRM 59

CRM How To Follow-up System 59

Carew International

NOVEMBER 26, 2018

What exactly does it mean to be connected to your customers? It isn’t usually a lack of preparation that undermines these customer meetings (what sales professional doesn’t prepare for a sales call with his or her boss?); Connectedness is defined a multitude of ways.

Industry 40

Industry Training Customer Social Media 40

Janek Performance Group

APRIL 30, 2024

In B2B sales, motivation often drives engagement, satisfaction, and, ultimately, success. Our blog Leveraging the Pygmalion Effect to Transform Sales Teams discussed how this concept can motivate and inspire sellers. But it is also critical to the customer’s experience. 87% expect sales reps to act as trusted advisors.

Motivation 62

Motivation Customer Lead Rank Loyalty 62

The Sales Hunter

APRIL 30, 2013

Each contact you make is designed to help you move from thanking the customer for their business to securing more business. Two days after the customer makes their purchase, reach out to them with a phone call thanking them for buying and making sure they received what they wanted with regard to the benefits they were looking to fill.

Customer 269

Customer Cold Calling Customer Service Consultative Selling 269