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The Wall Street Journal Shares News About What it Takes to Succeed in Sales

Understanding the Sales Force

Brad Bolino emailed me a link from a recent Wall Street Journal article titled, " Millennials are Changing What it Means to be Successful in Sales.". I agreed with only one sentence in the article and it was the opening sentence which said, "Drop the hard sell."

Journal 156
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How to Adapt to the Well-Educated Modern Buyer

Sales and Marketing Management

Author: Kelly Bosetti Salespeople once played a significant role in educating buyers about their options and helping them come to a decision regarding a product or service, but times are changing. Because of this, it’s no surprise that the buyer’s journey has undergone a fundamental shift. Reaching More Educated Buyers.

Education 330
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Is Your Content Marketing Keeping Pace with Buyers?

SBI Growth

The knowledge power of buyers is growing every year. Here is what I believe I have been witnessing in buyer interviews of late: The ability to consume, discern, assimilate, and make use of content on the part of buyers is doubling every year. Buyers exposed to static content for two years straight are bound to lose interest.

Buyer 282
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Your sales presentation may be the opposite of what buyers want

Selling Essentials RapidLearning Center

In a customer survey, the global consulting firm BTS found that buyers want only 22% of presentation time dedicated to the product, but sellers on average spend 56% of their presentation discussing their products. If product talk is what buyers don’t want, what DO they want? But for buyers, product knowledge is a given.

Buyer 59
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3 Skills for Influencing the Customer’s Thinking

Sales and Marketing Management

The problem, however, is that making this commitment has become a high-stakes challenge because today’s buying decisions represent more risk to the buyer for three reasons: Current economic indicators portend difficult times ahead. Research from The Journal of Corporate Finance shows that CEO tenures have halved over the past two decades.

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‘You can’t make me!’ – How to defuse buyer reactance

Selling Essentials RapidLearning Center

Because when you use phrases like these, you’re less likely to persuade the buyer than to trigger a psychological effect known as “reactance” that can be fatal to your sale. You can tell buyers which one you prefer, but make every effort to acknowledge that the buyer is in control of the ultimate decision.

Buyer 59
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Best time to ask for a referral? Listen for warm words from your buyer

Selling Essentials RapidLearning Center

When’s the best time to ask your buyer for a referral? A study into the habits of business-to-business buyers sheds more light on the question. The researchers concluded that the best time to ask for a referral is immediately after a buyer compliments you or your product or service. The real answer is: It depends.