Hubspot Sales

OCTOBER 29, 2017

Whether you and your team need some bite-sized instruction, a full course correction or just a bit of motivation, there’s a wide variety of YouTube sales training channels that can help you. You'll find a short description of each channel as well as a few examples of especially informative or entertaining videos from each.

Channels 112

Channels Video Training Hiring 112

Partners in Excellence

JUNE 8, 2021

Way back, in the old days, we created value for our customers by educating them about new products and solutions. The way customers learned about new things and how they might solve problems or addressed new opportunities was largely interactions with sales people. The value we created was educating them about products and services.

Face-to-face 125

Face-to-face Education Trade Show Channels 125

Zoominfo

OCTOBER 5, 2021

Market intelligence is information gathered by a company about its market, customers, and competition in order to gain a holistic knowledge of the overall marketplace. Social Listening: Monitor online conversations between customers and prospects to uncover important information related to your brand and industry. billion by 2025.

Data 130

Data Marketing Scale Analysis 130

Smooth Sale

MARCH 14, 2024

Concurrently, conduct a comprehensive market study to comprehend prevailing patterns, customer inclinations, and rivalry environments in your selected sector. Concurrently, conduct a comprehensive market study to comprehend prevailing patterns, customer inclinations, and rivalry environments in your selected sector.

Outsourcing Services 91

Outsourcing Services How To Hiring Demographics 91

Hubspot Sales

APRIL 8, 2020

And when they do gear up and venture forth, their efforts on that front are increasingly erring towards customer service activities. And customers don’t want a salesperson to come by unless they conclude that a face-to-face visit is absolutely critical. Our customers and prospects are no longer "out there."

Inside Sales 114

Inside Sales Hiring Scale Face-to-face 114

Zoominfo

JANUARY 18, 2021

CRM applications can be used for more than just the recording of customer touch points. CRM stands for customer relationship management— and relationships are truly what business success all about. In today’s business world, the customer truly is king, and they have more buying power than ever. So, what’s the overall goal?

CRM 100

CRM Ideal Customer Profile Data Strategy 100

Pipeliner

MARCH 23, 2020

A company that has a great sales process is one that leaves the customer feeling that they were not being sold to, but were being provided with a service that was both valuable and personally beneficial to them. There is a lot involved in branding and it`s important to know how to turn your sales process into a powerful branding tool.

Sales Process 59

Sales Process Tools Hiring Loyalty 59

Zoominfo

FEBRUARY 7, 2023

There are various stakeholders, priorities, markets, and channels to align, and the right mix for your business may not always be clear. There’s no shortage of valuable information about prospects and customers — as long as you know how to access and apply it. What is a Sales Strategy? What makes a sales strategy effective?

Strategy 130

Strategy Lead Rank Lead Scoring Hiring 130

Sales Hacker

JULY 18, 2018

Three-fourths of customers report using multiple channels throughout their shopping journey. Consequently, if you don’t have omnichannel technology tools in your sales stack , you’re already behind competition. Fortunately, there are some great tools on the market to help businesses conquer omnichannel sales.

Tools 54

Tools Ideal Customer Profile Social Media Channels 54

Apptivo

MAY 4, 2022

A contact center is a communication point from which the companies manage all the interactions of the consumer across multiple channels. The primary focus is to offer superior customer support, provide customer service and assist them in sales. These centers pave the way for flexibility.

Outsourcing Services 52

Outsourcing Services Social Media Ideal Customer Profile Channels 52

Zoominfo

SEPTEMBER 5, 2018

Market intelligence refers to the ongoing collection and analysis of data related to a brand’s markets, customers, and competition in order to gain a holistic knowledge of the overall marketplace. Marketers can analyze these reports to glean valuable insights about their particular industry, competitors, and customer base.

Marketing 140

Marketing Scale Analysis Face-to-face 140

Hubspot Sales

SEPTEMBER 1, 2023

Yet, only 14% strongly agree that they are confident that the information generative AI tools like ChatGPT provide is accurate. Image Source For sales professionals, ethical AI concerns compound as they handle customer data and represent their company in customer-facing roles. The right tools are essential.

Training 98

Training Policies Guidelines How To 98

BuzzBoard

MARCH 24, 2024

Your digital marketing agency’s USPs could span specialized industry expertise, proprietary technology, exceptional customer service, or competitive pricing. Remember, a strong USP should be compelling enough to attract and retain customers, ultimately enhancing business growth and profitability.

Proposal 52

Proposal Strategy Lead Rank Lead Scoring 52

Highspot

JULY 6, 2023

These skills facilitate customer relationship building, identifying and understanding customer needs, fostering trust, and ultimately driving revenue growth. Customers are waiting to engage with sales reps at more advanced stages of the sales cycle than ever previously experienced. Why are Sales Skills Important?

Face-to-face 52

Face-to-face Negotiation Sales Methodology ROI 52

Apptivo

MAY 31, 2022

What is customer relations? Who is responsible for customer relations in a company? Why is customer relations important? Customer relations vs Customer service. Steps to take to build lasting customer relations. 5 Tips to improve customer relations. Conclusion. Introduction.

Relationals 52

Relationals Customer Lead Rank Lead Scoring 52

Crunchbase

NOVEMBER 13, 2020

COVID-19 drastically changed how non-essential businesses promote their products and services to their customers. Because of the changes in the lifestyles and behaviors of customers, social selling has increasingly become the go-to strategy for marketers during the new normal. Choose the right channels.

Social Selling 98

Social Selling Lead Rank Lead Scoring Social Media 98

SugarCRM

MARCH 15, 2022

Whether it’s about your products, their account, or something else, customer support is the way they get answers to their most pressing questions. But what does it mean to provide the best customer support, and what can you do to improve yours? What is Customer Support? What is Customer Support? Social media.

Customer 48

Customer How To Customer Service Knowledge Base 48

Salesmate

MARCH 24, 2020

It can change the formation of teams, roles of team members, faces of leadership, even the business model of your product or service. Examples of crisis a business might face. Let’s look at some examples: Churn of some of your most valuable customers. When it comes to pinpointing who “owns” the crisis, it’s complicated.

ACT 101

ACT Real Estate Face-to-face How To 101

Mindtickle

JANUARY 16, 2020

Many of these technologies focus on automating marketing functions or sales operations — CRM, sales activity management, forecasting, customer service success management, contract management systems, and more. Additionally, learning and development departments have focused on improving job performance broadly across an organization.

Face-to-face 52

Face-to-face Coaching Remedy Sales Enablement 52

Salesmate

JULY 8, 2020

The amount of time it takes to turn a lead into a customer will depend on the service you are offering, and the price of that service. Sales professionals generally visualize customer acquisition through the stages of a sales pipeline. Therefore, I recommend you use an automated tool for your CRM.

Pipeline 126

Pipeline Top of Funnel Negotiation Proposal 126

Salesmate

DECEMBER 4, 2020

Customer experience is the heart of any business. The kind of support you provide to your customers is as important as your services. Hence, every business needs a helping hand that makes sure they provide the best experience to their customers and create a repeatable cycle of customer satisfaction. Sales Reps.

CRM 128

CRM Scale Face-to-face Software 128

SugarCRM

AUGUST 29, 2023

While many try to achieve this by qualifying new leads, they often forget one of their main assets: their current customers. Fortunately, a customer’s revenue doesn’t stop after the deal is closed – this is where cross-selling, upselling, renewals, and referrals come into play. Cross-Selling: What Is It?

CRM 26

CRM Loyalty Segment Social Media 26

Highspot

FEBRUARY 25, 2024

From managing evolving sales technology to responding to the changing pricing strategies and expectations of business leaders and customers, there is an endless demand for attention and action. Shifting Customer Expectations Digitized selling has changed customer-business interactions.

Sales Operations 52

Sales Operations Forecasting Incentives Incentive 52

Hubspot Sales

NOVEMBER 28, 2023

After all, it’s the marketing department that generates leads, and the sales team that converts those leads to paying customers. In this article, we discuss how sales and marketing collaboration makes a difference and provide tips and tools for making this collaboration more efficient. But relying on this alone misses the mark.

Lead Rank 102

Lead Rank Top of Funnel Marketing Qualified Lead Ideal Customer Profile 102

Salesmate

MARCH 26, 2021

Is your team having a difficult time adjusting to a live chat tool? It’s one of the best conversational tools, but it will only provide positive results when used to its best potential. Live chat is the new and advanced tool for communication, one that’s fast, reliable, and personalized. Yes, you read that right!

Sales Qualified Lead 80

Sales Qualified Lead Segment Face-to-face Campaigns 80

Hubspot Sales

FEBRUARY 14, 2024

Ackerman says, “I know brands that have their own Facebook groups or discord channels for their top fans. A channel such as this has additional benefits for marketing. What I like: A direct channel to speak with your audience builds and nurtures connections. Break an expectation within the first two seconds of reading.

Data 91

Data Segment Email Marketing Webinar Metrics 91

SugarCRM

NOVEMBER 27, 2020

No one knows better than customer service managers know how vital customer communication is to the success of a business or its product through every avenue of the company. SugarCRM offers an excellent tool to help your business manage customer communication, and it’s called SugarLive. What Is SugarLive?

SugarCRM 26

SugarCRM Customer Service Face-to-face Licensing 26

Mindtickle

JANUARY 16, 2020

Many of these technologies focus on automating marketing functions or sales operations — CRM, sales activity management, forecasting, customer service success management, contract management systems, and more. Additionally, learning and development departments have focused on improving job performance broadly across an organization.

Face-to-face 49

Face-to-face Coaching Remedy Sales Enablement 49

Crunchbase

APRIL 22, 2021

In today’s digital landscape, businesses have more ways to connect with customers and convince them of their product’s value than ever before. Customers are empowered with a wealth of opportunity to research and compare brands before making a purchase decision. This article is part of the Crunchbase Community Contributor Series.

Competition 52

Competition How To Customer Service Consumer 52

LeadFuze

OCTOBER 5, 2023

That’s not just great customer service – that’s retailers using AI. From predicting your favorite style of jeans to keeping shelves stocked with just the right amount of inventory, artificial intelligence tools are helping retailers meet consumer needs with precision. Let’s dive deeper!

Retail 52

Retail Fashion Forecasting Trends 52

Hubspot Sales

JANUARY 3, 2020

Did you know a customer relationship management system (CRM) is the fastest-growing software on the market today? A CRM is a central location where you can organize the details related to your customers, across all departments at your company. Resolve the challenges of customer-facing teams. Organize and simplify growth.

CRM 99

CRM Company Face-to-face Scale 99

Miller Heiman Group

JULY 11, 2019

To forge these lasting customer relationships, sellers must create a world-class sales system that consists of three components: customer engagement, performance support and sales enablement. Deliver Consistently Great Customer Experiences on Every Channel. Create a Seamless Customer Experience through Tailored Messaging.

Customer 55

Customer Face-to-face Top of Funnel Channels 55

Miller Heiman Group

JULY 18, 2019

Look at seller attrition and customer attrition—is that as strong as it was two or three years ago? With this information, you can request resources to invest in for sales skills training , sales technology tools and other resources you need to close the gaps, help sellers achieve their potential and replicate top performers’ success.

Strategy 55

Strategy Hiring Lead Rank Lead Scoring 55

Hubspot Sales

MARCH 15, 2019

According to research, though, there are a few that are more common than others : No need : A great service or product will get you nowhere if there's zero need for it. You need concrete data on your ideal customers, the existing competition, expected growth and demand, market trends, and more. Source: Capterra. According to the U.S.

Outsourcing Services 145

Outsourcing Services Scale Lead Rank Lead Scoring 145

SugarCRM

NOVEMBER 30, 2021

Bad data means bad decisions, money wasted on misaddressed communications, and very likely, annoyed customers. Train and motivate employees who have direct customer contact to request updates at each customer encounter. This includes call center personnel, customer service, salespeople, and distributors.

Lead Rank 49

Lead Rank Top of Funnel Lead Scoring Strategy 49

Sales Hacker

JUNE 26, 2020

After all, broken communication during a crisis will cause havoc among your employees and even customers. Although you don’t know what’s coming tomorrow, you can prepare and put processes in place to help your employees and customers navigate their new normal. Today, we are all experiencing this new reality. Image via The Balance.

Webinar Metrics 71

Webinar Metrics Strategy Government Channels 71

Apptivo

JUNE 6, 2022

CRM stands for customer relationship management. CRM systems are built to make customers happy, to keep the relationship with customers ongoing and pleasant. CRM software is a tool that includes processes for managing a company’s interactions with current as well as potential customers. What is CRM? Order tracking.

Benefit 52

Benefit CRM Campaigns Top of Funnel 52