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How to Update Your Customer Service Training Manual for Remote Work

Lessonly

If you work in customer service, your days are often filled with emails, phone calls, and meetings. After all, you weren’t brought onto the team to answer a phone… you were hired to help customers succeed by solving problems and educating and empowering them. How to write a customer service training manual template.

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Will You Accept Full Responsibility for Business Success?

Smooth Sale

It doesn’t matter who you are or the number of resources you have; we only have 24 hours each day, and we all need to use them differently! Examples include property management, payment processing, high-risk, eChecks, ACH payments, contact us through customer service, all of which need to be managed by one person.

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Is It Time To Improve Customer Care for Growth?

Smooth Sale

My Story Sales Depend Upon Customer Care Excellence As a former salesperson, I would ask each new prospective client how they prefer to work with their sales representatives and what standout qualities they seek from the salesperson and the company itself. My question set my prospects back on their heels in complete surprise.

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8 Smart Tips Agents can Do to Boost Their Life Insurance Sales

Pipeliner

When you’re pitching a life insurance policy, it’s often easy to get carried away and mumble on. It can cause you to miss out on vital information about the customer. Long, drawn-out messages can be a waste of time, not just for you but for your prospects as well. Select customer referral sources.

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Lead Capture Pages 101: Importance, Strategies, and Software

LeadBoxer

With lead capture pages, you can automatically populate your CRM with fresh, highly qualified prospects, letting you spend more time connecting with people and less time combing through lead databases. Source A lead capture page attracts potential customers by offering a free resource, such as a white paper, report, or trial of a product.

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Sales Brief: Remote onboarding, resume tips, and more

Close.io

Our founder, Steli Efti, will be presenting on topic of remote sales: How newly remote sales teams can navigate through a pandemic, help solve their prospects' problems and continue to do great work. COVID-19 churn prevention: Your customers are cutting costs. What is a standard email response time policy and why do you need one?

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Protect Your Company Wisely: Use These 3 Tactics

Smooth Sale

But if you are looking to make life easier, for example, by incorporating a Bring Your Own Device (BYOD) policy, you will need to understand the technical limitations of these. It’s about making sure that you roll out a policy gradually. RESOURCES FOR PERSONAL AND BUSINESS GROWTH: . Ramping up Your Physical Security.

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