The Spiff Blog

OCTOBER 19, 2023

Many companies are zeroing in on gross profit margin and other efficiency indicators as they seek to offset previous slowdowns in revenue growth. Recommended reading: 23 Quotes to Guide Your Sales Compensation Planning Process Compensation Transformation Tip #2: Emphasize customer retention and other expansion metrics.

Compensation 83

Compensation Incentives Incentive Commission 83

Pipeliner

JUNE 26, 2023

A data development platform is a set of technologies – both hardware and software – that addresses the data requirements of an organization or individual user. The widely used platform MongoDB is a notable example, as transactional, search, and analytical workloads are managed by this particular software.

Scale 52

Scale Data Analytics Social Media 52

Allbound

JANUARY 22, 2020

Software has an inevitable learning curve, which is why support is critical. ” The key to making sure your software is used to its fullest potential lies in upkeep and support. .” ” The key to making sure your software is used to its fullest potential lies in upkeep and support. Building brand awareness.

Scale 74

Scale Hiring Channels Microsoft 74

Janek Performance Group

SEPTEMBER 13, 2023

These include contact databases, email marketing software, CRMs, customer success software, and social media. Consider the following tips: Leverage applications Survey tools Track data in your CRM Seeking referrals can be time consuming. Fortunately, there are applications that can aid this process.

Referrals 62

Referrals Networking Social Media Ideal Customer Profile 62

Salesmate

MAY 15, 2020

Customer retention is more budget-friendly than investing your time and money on finding new customers. Research done by the Harvard Business School proves that improving customer retention by 5% increases profit by 25-95%. For any business to survive and manage a healthy profit margin, retaining older customers is really crucial.

Retention 122

Retention Customer Loyalty Social Media 122

Babette Ten Haken

MARCH 24, 2017

If you sell sensor- and software-connected products, equipment and services, chances are you have bumped into a sales engineer or two. You appreciate why it is important to understand how your products, services and equipment are connected, via sensors and software interfaces, to many other similarly-enabled smart plant devices.

Engineering 58

Engineering Hiring Margin Retention 58

SBI

MAY 2, 2018

Our AI software delivers real-time sales and pricing guidance for all sales channels – direct, inside, eCommerce and more. Avoid losing business due to customers leaving or purchasing from competitors with proactive customer retention and product churn alerts. increase in annual revenue.

Revenue 139

Revenue How To ROI Case Study 139

Smooth Sale

JANUARY 25, 2022

The auto industry is looking to expand into the online shopping spectrum by offering software through a subscription model that allows consumers to buy features that will automatically be installed remotely upon payment. What the Future Holds. Inclusion Allies Coalition “Everyone is welcome here.”

Hiring 78

Hiring Lead Rank Face-to-face Conference 78

Pipeliner

FEBRUARY 13, 2021

Acquisition and retention. Not properly addressing these challenges or simply acknowledging their existence in your transition will result in a negative impact on your company’s profit margin, customer loyalty , and ability to expand. Quality assurance and meeting experience expectations.

Outsourcing Services 52

Outsourcing Services Consumer Loyalty B2C 52

Gong.io

DECEMBER 14, 2022

Sales reps could achieve this customer retention goal in several ways. Sales reps could also target larger, enterprise-level accounts to increase profit margin. Shorten the sales cycle by using sales software. Here are several specific, measurable, achievable, relevant, and time-based objective examples.

Objections 62

Objections Ideal Customer Profile Churn Quota 62

PandaDoc

APRIL 21, 2023

Upsides include the following: Top portfolio retention — a competitive advantage You don’t want to lose any of your valuable customers, but most importantly, you don’t want to lose your biggest fish. These mechanisms will grow your revenue from your most important accounts while decreasing key customer retention costs.

Account 52

Account Ideal Customer Profile Strategy Revenue 52

Mindtickle

APRIL 30, 2020

That number has only improved by a small margin, about 3% , over the past few years. Here’s what the data show: 36% higher customer retention rates and 38% higher overall sales wins are reported by marketing- and sales-aligned companies. But while 61% of organizations employ some type of sales enablement program, only 34.4%

Sales Enablement 64

Sales Enablement Strategy Hiring Collateral 64

Partners in Excellence

MARCH 29, 2012

They were growing wildly, exceeding their numbers, but they had a customer loyalty or retention problem. They had an enormous customer retention problem! The executives of this company recognized their business was shifting from a hardware centric business to a software and service centric business. I could go on.

Hiring 92

Hiring Churn Maximizer Quota 92

Nutshell

APRIL 10, 2020

Customer relationship management (CRM) software makes it easier to handle your sales processes from beginning to end. While true for any business, small sales teams can reap the optimal benefits from the resources available in CRM software. Solid customer retention practices are also vital for a sales team’s success. ” 13.

CRM 71

CRM Lead Rank Benefit Follow-up 71

Nutshell

APRIL 10, 2020

Customer relationship management (CRM) software makes it easier to handle your sales processes from beginning to end. While true for any business, small sales teams can reap the optimal benefits from the resources available in CRM software. Solid customer retention practices are also vital for a sales team’s success. ” 13.

CRM 71

CRM Lead Rank Benefit Follow-up 71

Pipeliner

JUNE 7, 2020

Which actions do companies often take for customer retention? People mistakenly assume that retention efforts benefit customers. For most sales organizations, customer retention is a perennial problem that no company can claim to have solved. Some ask, “which is better: acquisition or retention?”, All of these.

Retention 86

Retention Strategy Customer Churn 86

Mindtickle

APRIL 30, 2020

That number has only improved by a small margin, about 3% , over the past few years. Here’s what the data show: 36% higher customer retention rates and 38% higher overall sales wins are reported by marketing- and sales-aligned companies. But while 61% of organizations employ some type of sales enablement program, only 34.4%

Sales Enablement 52

Sales Enablement Strategy Hiring Collateral 52

Mindtickle

APRIL 30, 2020

That number has only improved by a small margin, about 3% , over the past few years. Here’s what the data show: 36% higher customer retention rates and 38% higher overall sales wins are reported by marketing- and sales-aligned companies. But while 61% of organizations employ some type of sales enablement program, only 34.4%

Sales Enablement 52

Sales Enablement Strategy Hiring Collateral 52

Customer Centric Selling

APRIL 8, 2015

Sharing best practices in software development. While more challenging to sellers, getting executives in sales, marketing customer retention, customer service, etc. One caution: Increased revenue must be multiplied by gross margins to convert them to bottom line benefits. Reducing downtime of the development infrastructure.

Hiring 40

Hiring Enterprise Enterprise Churn 40

LeadFuze

DECEMBER 31, 2021

The Average Contract Value is a key metric for software-as-a service businesses. Average Profit Margin. However, its important not just look at this number but also examine margin because what you are really looking for is profit after all costs have been accounted for. What are the most important sales metrics? Leads converted.

Strategy 52

Strategy Hiring Churn Lead Rank 52

Chorus.ai

OCTOBER 27, 2020

The negative impact on your sales pipeline health can seriously affect revenue retention and put a business’ ability to survive in jeopardy. Money is scarcer than before, and consistent value is a primary consideration for your customers when deciding which tools and software to keep in their tech stack.

Lead Rank 62

Lead Rank Churn Lead Scoring Follow-up 62

SugarCRM

MAY 24, 2022

But in the digital, work-from-home area, this might mean Zoom calls, instant messages, texts, emails, and in-app notifications within common software like CRM. Answering these questions will most likely drive you to set goals around categories like lead generation, lead conversion, profit margin, annual revenue growth, and customer retention.

Sales Goal 26

Sales Goal Webinar Metrics Top of Funnel Strategy 26

Babette Ten Haken

MARCH 27, 2019

Then, these technical and engineering stakeholders update, upgrade and maintain software infrastructure and intelligent machine interfaces. No one’s voice is marginalized, when creating a storytelling culture becomes part of your human capital strategy. Do you know who they are?

Ideal Customer Profile 18

Ideal Customer Profile SME Education Engineering 18

Your Sales Management Guru

AUGUST 10, 2016

What I would like to do in this blog is attempt to document and tell the story of one Worldwide channel focused software organization that did it the best– at building their channel. Customer Retention. First, let me state their market was highly focused, sophisticated but considerably large, and they were not the major player.

Channels 40

Channels Lead Rank Lead Scoring Strategy 40

Hubspot Sales

JUNE 5, 2019

Plus, recruiting, hiring, and employing salespeople is expensive and cuts away at your margins. For example, HubSpot’s marketing agency partners help small businesses take full advantage of HubSpot’s marketing software. Retention rates for partner sales versus direct. Some companies choose to hire more reps.

Channels 98

Channels Lead Rank Hiring Lead Scoring 98

Chorus.ai

MARCH 5, 2021

Whether times are stable or chaotic, retention is a proven strategy for keeping your company in a secure place. Start with your customer relationship management (CRM) software. Asset management software is also key, especially when coming to grips with your content strategy (more on that in just a moment).

Top of Funnel 113

Top of Funnel Webinar Metrics Strategy Buyer Persona 113

Apptivo

JUNE 15, 2022

All About Key Benefits of CRM Software. 8 key Benefits of using a CRM software. In a competitive business world, where managing smooth customer interactions is essential for customer retention, customer relationship management is a key differentiating factor that can determine the success of a business. Why is CRM important?

CRM 52

CRM Software Software Benefit 52

PandaDoc

APRIL 28, 2023

So, what is CRM software doing for today’s companies, what types of companies use a CRM, and which CRM strategies can you use to benefit your teams and customers? Our document workflow software has native integrations both with Salesforce and a range of other CRMs. Types of CRM software and their benefits Not all CRMs are the same.

CRM 52

CRM Company Strategy Lead Rank 52

Zoominfo

DECEMBER 9, 2019

Typical examples of sales goals include increasing revenue 25% year over year or boosting customer retention 10%. Increase Units Sold and Boost Profit Margins If your company doesn’t use recurring revenue, some of the most effective sales goal examples are also the simplest: units and margins.

Sales Goal 100

Sales Goal Examples Churn Top of Funnel 100

Chorus.ai

DECEMBER 9, 2019

Typical sales goal examples include increasing revenue 25% year over year or boosting customer retention 10% in 2020. Increase Units Sold and Boost Profit Margins If your company doesn’t deal with recurring revenue, then some of the most effective sales goal examples are also the simplest: units and margins.

Sales Goal 73

Sales Goal Examples Churn Top of Funnel 73

Sales and Marketing Management

MARCH 16, 2018

Customer retention and loyalty. It may be a bit simplistic to describe customer acquisition and retention as specific sales obstacles. Businesses tend to respond to these trends by racing to the bottom: discounting and discounting in the pursuit of quick wins that ultimately kill their margins.

B2B 195

B2B Company Hiring Discount 195

Apptivo

JUNE 15, 2021

The best CRM Software helps any organization to keep every lead, customer, contact, and opportunity in a single ecosystem, while still allowing you to generate distinct reports, automating a range of activities, and being accessible from anywhere at any time. Sales Forecasting. Sales Automation.

Sales Goal 98

Sales Goal CRM Lead Rank Lead Scoring 98

Close.io

MAY 20, 2019

Average profit margin. Retention and churn rates. SaaS and other software sales KPIs. Choosing the best sales analytics tools and software. If you’re generating more sales from in-person meetings, but the associated cost is eating into your average profit margin, it’s probably not the best method for you.

Lead Rank 88

Lead Rank Top of Funnel Lead Scoring Churn 88

Jonathan Farrington

JANUARY 12, 2012

One client of ours sells $350k to $850k software solutions only by phone. With a new methodology, processes, training, tools, reinforcement, and some powerful technology, they turned their operation upside down and are selling more with greater margins. They moved their outside reps inside. Those reps carry a $3.5 million quota.

Outside Sales 31

Outside Sales Face-to-face Inside Sales Call-back 31

The ROI Guy

DECEMBER 15, 2005

Companies need to use yardstick techniques when evaluating CRM software investments. IT costs include: • CRM software licensing and support contracts. Licensing and support contracts for electronic data interchange (EDI) tools, databases, operating systems and other software. Increase customer retention.

ROI 40

ROI CRM Licensing Survey 40

Hubspot Sales

AUGUST 8, 2019

Margin by partner. Retention rate of partner customers. Software as a service (SaaS) is a software distribution model which provides customers with access to applications on the internet instead of requiring physical media and custom installation. Your gross margin is 95%. Revenue Retention. SaaS Metrics.

Cost per Acquisition 133

Cost per Acquisition Lead Rank Churn Webinar Metrics 133

LeadFuze

SEPTEMBER 30, 2021

You must get lead generation software capable of generating targeted lists. Step 3: Integrate your prospecting software with an email outreach tool. In the long term, a greater ROI translates into a higher profit margin for your firm. With autoresponder software, you can automate drip email campaigns.

Top of Funnel 52

Top of Funnel How To Buyer Persona Campaigns 52