SugarCRM

NOVEMBER 8, 2022

How Backcountry and SugarCRM Aligned on Shifting Customer Needs. By working together, SugarCRM and Backcountry were able to take a microscope to sales plans and shift selling strategies to ensure that Backcountry was able to create more value and customization around each and every customer. Download the full case study here.

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Ideal Customer Profile SugarCRM Scale Customer 26

SugarCRM

AUGUST 28, 2020

One broad-based study yielded data suggesting that NPS may be no better at predicting success than other loyalty metrics. Check out SugarCRM’s extensive case studies to find out about the powerful CRM tools that can help convert more of your customers from detractors to promoters. appeared first on SugarCRM.

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Promotion SugarCRM Ideal Customer Profile CRM 57

SugarCRM

MARCH 30, 2021

At SugarCRM, small, medium-sized, and large businesses can benefit from products designed to help marketing, sales, and customer service teams get to the heart of their customers’ needs, and the newest initiative SugarCRM is introducing is HD-CX. Incorporate Predictive Analytics with SugarCRM. appeared first on SugarCRM.

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SugarCRM Sales Qualified Lead Customer Lead Rank 26

SugarCRM

MAY 18, 2023

More often than not, your marketing communications will include a CTA linking to a marketing asset (whitepaper, case study, guide, demo, etc.). Interested in exploring the lead management features that make SugarCRM a market leader? Web Forms Web forms are the easiest and most effective way to capture prospect or customer information.

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Lead Management Lead Rank Marketing Qualified Lead Lead Scoring 40

SugarCRM

MAY 20, 2019

And that’s where SugarCRM came in. SugarCRM has helped Tyson Foods address all 115 business requirements, and post-implementation, the technology has also been well received by employees. With help from SugarCRM, Tyson Foods is heading towards its expansion goals, and they aren’t alone.

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SugarCRM B2C Case Study CRM 20

SugarCRM

OCTOBER 19, 2020

A ten-year study by Guru Focus found that companies who enjoyed predictable earnings consistently outperformed their competitors over time. The post A Tale of Two Steve’s: The Importance of Predictability appeared first on SugarCRM. Well, as a rule of thumb, predictable businesses are more valuable than unpredictable ones.

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SugarCRM Microsoft Banking Call-back 26

SugarCRM

DECEMBER 17, 2020

Case studies from similar companies. As an employee at a CRM partner who has done over 1,000 implementations, and interviewed countless successful customers for case studies, I know that productivity improvements are a large source of success for many organizations using CRM systems. Corporate history. Surveys and employee interviews.

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ROI CRM Case Study SugarCRM 29

SugarCRM

MAY 24, 2022

Case studies from current, satisfied customers to help support new deals. SugarCRM Removes Silos to Align Sales and Marketing. SugarCRM provides a platform where your sales and marketing teams can finally work together. Helpful communications for each funnel stage (e.g.,

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Sales Goal Webinar Metrics Top of Funnel Strategy 26

SugarCRM

DECEMBER 9, 2020

Case studies and use cases fall into this category. The post How Marketing Content Can Help Drive Sales appeared first on SugarCRM. Share your company’s success stories with other potential customers to raise brand awareness. . The content from marketing should also be ready to answer any potential what-ifs (FAQ type of content).

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Top of Funnel Marketing SugarCRM B2C 49

SugarCRM

MARCH 20, 2014

The post Salesfusion-Sponsored Study Points to Pain in B2B Lead Generation appeared first on Marketing Automation | Lead Generation | Email Marketing | Salesfusion. [button class="lbp_secondary" link="[link] align="center" size="medium" type="wide" style="solid" icon="lightbulb" title="Learn More"]Sign Up[/button][/box].

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Lead Generation Lead Rank Lead Scoring Study 39

SugarCRM

JULY 24, 2020

Each year, the Faculty of Mechanical Engineering at the RUB accepts around 100 candidates to the course of study “Sales Engineering and Product Management” (SEPM), where students prepare for future jobs as sales engineers within a highly specialized industry. Designing a New Approach for Sales and Marketing Training.

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Training SugarCRM Engineering CRM 26

SugarCRM

OCTOBER 10, 2019

Many studies have shown that providing the best customer experience impacts your top line. appeared first on SugarCRM. Customers buy more, and renew more often, if they feel they have they received a great experience. It’s simply not enough to have the best product in your already crowded marketplace. Serve well!

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Customer Service Customer Face-to-face SugarCRM 27

SugarCRM

JUNE 30, 2022

SugarCRM Is the Perfect Fit. SugarCRM offers robust sales tools without the complexity. Read the Case Study ?. Lastly, users say the system is sometimes slow when saving changes or conducting searches. There’s no shortage of options when it comes to choosing a CRM. Alison I, CRM Manager, Casabaca Toyota.

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Sales Automation Comparison Software Software 26

SugarCRM

FEBRUARY 3, 2020

This was a follow-up to the same study that was done in 2016. The most common lead scoring techniques in 2019 were links clicked in email and content visited on the website, which is what the study in 2016 also showed. This study wasn’t taken in 2016. Number of Respondents.

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Survey Lead Rank Lead Scoring Marketing 26

SugarCRM

NOVEMBER 23, 2023

Their decision to switch was twofold: they decided to turn to sales-i , a sales intelligence platform that integrates exclusively with SugarCRM and various ERP solutions, as well as switch to a more robust CRM, Sugar. Read our Case Study and see what the road to success looked like for them!

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SugarCRM GoldMine CRM Case Study 26

SugarCRM

MARCH 12, 2018

According to a study of LinkedIn users by Statista, 28% of LinkedIn users have 1,000 or more connections. Being in the CRM business, we also see this with our customers at SugarCRM. Imagine Relationship Intelligence telling you the case study or white paper that a prospect is most likely to care about.

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SugarCRM

MAY 11, 2016

The study commissioned by Salesfusion and executed by Learn Marketing Automation surveyed nearly 700 B2B marketers from small to medium-size businesses (SMB) with less than 100 million dollars in revenue and found that marketers with a MAP and supporting processes are nearly three times more likely to have strong communications with sales.

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Study Lead Rank Marketing Lead Scoring 20

SugarCRM

OCTOBER 29, 2019

” That gap is a significant one: Stratten cites a study that states as many as eight in ten companies think they give exemplary service, when only 12% of customers feel the same way. Here’s What Scott Stratten Says appeared first on SugarCRM. Either they’re not listening or not asking. As a result, we have a big gap.

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SugarCRM Customer Study Follow-up 20

SugarCRM

JANUARY 13, 2022

In a 2019 study , Gartner found that customer effort is the most significant measure in determining loyalty. The same study found that providing good customer experiences impacts everything from repurchase rates to employee retention. Improving Customer ROI with SugarCRM. SugarCRM provides those tools.

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ROI Customer Loyalty Churn 26

SugarCRM

JUNE 16, 2022

But studies show that brands are falling on the job. In contrast, global SugarCRM research found that 58% of companies say their customer churn has increased in the last 12 months. According to figures from PwC , 59% of global consumers feel that companies have lost touch with the human element of customer experience (CX).

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Strategy Scale Ideal Customer Profile SugarCRM 26

SugarCRM

AUGUST 17, 2021

Your channels are packed with high quality content, from thought leadership blog posts to educational videos, eBooks, and Case Studies. . Michelle Workman, head of the Business Development at SugarCRM emphasizes how essential Lead Scoring is. Besides, your marketing automation platform helps you effortlessly nurture leads.

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Lead Rank Marketing Qualified Lead Lead Scoring Sales Qualified Lead 26

SugarCRM

SEPTEMBER 26, 2019

AI works by studying the patterns and behaviors that arise from data in order to cut down on manual processing time. We are seeing different approaches to AI by different CRM providers; SugarCRM offers smart solutions such as Sugar Hint. The post Unlock the Value of AI with CRM appeared first on SugarCRM.

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CRM Lead Rank Lead Scoring SugarCRM 22

SugarCRM

JULY 2, 2019

According to a recent McKinsey study on change management, companies with no or poor adoption plans saw 35% return on investment (RoI) when compared to the 141% for companies with effective user adoption plans. To discuss this blog with other members of the SugarCRM community, please visit the SugarCRM Partner Corner.

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CRM SugarCRM Groups System 20

LeadBoxer

NOVEMBER 29, 2020

According to a study from Harvard Business Review , sales AI can increase leads by more than 50%, contribute to cost reductions of 40-60%, and reduce call times by 60-70%. Sugar Sell , a product of SugarCRM, comes equipped with a sneaky, powerful feature called Sugar Hint. It also increases close rates and the company’s profits.

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Sales Enablement Tools Ideal Customer Profile Lead Rank 74

SugarCRM

AUGUST 20, 2019

Today, we’re taking a look at the latest stats and studies to better understand how customer service impacts the customer experience. Countless studies have shown that focusing first and foremost on the customer experience can lead to incredible results. Why Measure Customer Service Data? Best way to do that?

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Customer Service Data Customer Lead Rank 26

SugarCRM

JANUARY 2, 2020

For example, a study on video in the C-suite from Forbes and Google found that 75% of executives watch work-related videos on business-related websites weekly (and 52% watch work-related videos on YouTube weekly). The post Inside the Rise of B2B Video Marketing appeared first on SugarCRM. That’s a wrap!

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Video B2B Marketing SugarCRM 24

SugarCRM

JANUARY 28, 2020

Round up case studies from businesses like yours using the same platform or choosing to switch their marketing automation solutions and present them to the CEO and CFO. The post 5 Signs that It’s Time to Switch Marketing Automation Systems appeared first on SugarCRM. Share success stories.

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System Marketing Vendor SugarCRM 29

SugarCRM

JULY 3, 2018

After all, the whole purpose of this technology is to boost efficiency and cut down on manual processes by studying patterns of behaviour from data and constructing algorithms that can evolve, learn and make predictions. At SugarCRM, we’re already seeing this become a reality.

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CRM Lead Rank Lead Scoring SugarCRM 26

SugarCRM

MARCH 5, 2019

First and foremost, any CRM project is a study in change management. At SugarCRM, we find the most appealing adoption message to our new users is around how their modern CRM solution is as easy to use as Facebook or LinkedIn, makes their job quicker to get done and helps get answers in the hands of customers more reliably.

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CRM Scale Lead Rank Lead Scoring 47

SugarCRM

AUGUST 13, 2019

In analyzing the mountain of surveys, studies and lists designed to rank which companies are excelling at customer service, several stood out. Studies have shown that companies with high levels of employee engagement are as much as 22% more profitable than companies with unhappy and disengaged employees. What are they getting right? .

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Customer Service Company Customer SugarCRM 24

SugarCRM

AUGUST 15, 2019

Studies have shown a drastic difference in churn rates based on this one factor alone. The post Lessons From Two More Top Customer Service Companies appeared first on SugarCRM. Analysts measure it based on the amount of effort a customer has to put in to get a problem solved.

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Customer Service Company Customer Insurance 20

SugarCRM

OCTOBER 13, 2021

B2B customers are surprisingly almost 50% more likely to buy a product or service when they see the personal value and eight times more likely to pay a premium for comparable products and services when personal value is present ( according to a study by Think with Google ). Personalize the Experience with Marketing Automation.

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B2B Customer B2C Decision Maker 52

SugarCRM

NOVEMBER 4, 2021

Case studies can be compelling if they start with the problem and continue with the solution you offer and your impressive results. Besides, with 9 out of 10 consumers reading online reviews before buying, you should also tap customers to advocate on your behalf, as a vote of confidence from a peer can go a very long way for B2B buyers.

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B2B Strategy Top of Funnel Marketing 51

SugarCRM

JANUARY 10, 2018

The lack of competition (and case studies such as Netflix), suggests telecoms will prioritize paid content, effectively closing paths like those Lindsey Stirling and Felicia Day used to circumvent institutional bias. We hope you’ll stand with SugarCRM and fight for Net equality.

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Film Distribution SugarCRM Video 45

SugarCRM

NOVEMBER 15, 2021

Studies have shown that 80% of consumers are more likely to purchase when brands offer personalized experiences. This involves studying a potential customer’s first experience on the company website, analyzing browsing history and tendencies, and reviewing the purchasing experience, such as placing and receiving orders.

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Face-to-face How To Scale Loyalty 49

SugarCRM

FEBRUARY 2, 2022

For example, consider the scenario below: You create a case study demonstrating the success of your product and offer it as a free download in exchange for an email address. Someone who appears to have come to your site only once downloads the case study. They never return and never make contact with your company.

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Lead Management Lead Rank Lead Scoring Sales Qualified Lead 49

SugarCRM

JANUARY 17, 2022

Studies show that human empathy is declining—a deficit costing the average brand $300 million (£223 million) in lost revenue every year. While empathy is seen as a uniquely human trait, developments in artificial intelligence (AI) to help brands recognize and respond in an empathetic manner are on the rise and come at a critical time.

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