Zoominfo

FEBRUARY 16, 2021

Thriving companies in 2020 shared a common trait: a product customers want that is simple to use and easy to access. Gartner, How Marketers Are Adapting to Disruption During COVID-19: Findings From the 2020 Customer Loyalty and Management Marketing Poll, September 2020.). So what do these patterns mean in the bigger picture?

Retention 219

Retention Loyalty Customer B2C 219

Sales and Marketing Management

FEBRUARY 12, 2020

Author: Umberto Milletti All trends point to 2020 being more focused on the B2B customer, with data and insights as the key to understanding their needs. Here are five predictions about how the customer is a strategic focus for B2B companies in 2020. Customers have more power and more information than ever?—?they

Trends 289

Trends Ideal Customer Profile InsideView Customer 289

SBI Growth

AUGUST 26, 2020

Running a sales transformation is difficult. In our experience at SBI, we have found that the organization’s culture, increased collaboration, and focus on value creation are key levers to successfully grow revenue. Additionally, we also see innovation as being a.

Revenue 256

Revenue Sales B2C Territories 256

Shari Levitin

MARCH 3, 2020

Time flies and it’s almost the second quarter of 2020! You might also be wondering what exactly those sales goals were that you set for 2020. If any of these sound like the kind of goals you’re trying to crush in 2020… I might be able to help. Was it mastering your pitch? Multiplying your sales?

Video 62

Video B2C Objections LinkedIn 62

InsideSales.com

JULY 15, 2020

Content is King in 2020. Example B: Now it’s 2020, and I need to buy another gift for my golf enthusiast father. In both B2B and B2C businesses, customers are doing their own research online. Sales through voice-activated software (Alexa / Siri / Hey Google) are likely to be + 20% in 2020 and growing year on year.

Top of Funnel 52

Top of Funnel Funnel Marketing Social Media 52

Sales and Marketing Management

FEBRUARY 12, 2020

Author: Umberto Milletti All trends point to 2020 being more focused on the B2B customer, with data and insights as the key to understanding their needs. Here are five predictions about how the customer is a strategic focus for B2B companies in 2020. Customers have more power and more information than ever?—?they

Trends 156

Trends Ideal Customer Profile InsideView Customer 156

Mr. Inside Sales

DECEMBER 21, 2019

Just remember: “Sales solve everything,” so enjoy your time off until the new year and if there is anything we can do to make your 2020 your most successful yet, then please do let us know. It’s our pleasure to post a tip once a week, and we sincerely hope it helps make your selling careers easier and more enjoyable.

Face-to-face 161

Face-to-face Gatekeeper Decision Maker B2C 161

Nimble - Sales

MAY 11, 2020

Ecommerce has evolved from an alternative to brick-and-mortar stores into a competitive landscape for B2B and B2C brands. The global eCommerce market size is set to cross the $2 trillion mark in 2020. Want to know an interesting fact? The post How eCommerce Brands Can Succeed with Influencer Marketing appeared first on Nimble Blog.

Influencer 127

Influencer B2C Marketing B2B 127

Hubspot Sales

APRIL 6, 2023

B2B ecommerce strategies also differ greatly from B2C (business-to-consumer) ecommerce. In B2B, transactions involve two businesses, while in B2C, businesses sell directly to consumers. Video Content Won't Be Just for B2C Brands Videos are everywhere. This trend is not just for B2C brands — it also applies to B2B ecommerce.

Trends 99

Trends B2B B2C Social Media 99

Sales and Marketing Management

MARCH 8, 2021

Author: Mary Beth Addison During 2020, we all dealt with unprecedented change, both as customers making buying decisions and as B2B and B2C sales and marketing professionals working to engage prospects and customers in new ways.

Customer 199

Customer B2C Guidelines ACT 199

Sales and Marketing Management

FEBRUARY 8, 2021

As B2B companies continue to expand their digital marketing efforts, they can cull lessons from the B2C clashes like that between Airbnb and Vrbo. In the B2B world, you need to adopt the methods that the B2C people use in a different way, and that’s not going to be natural,” Westerman told SMM in a telephone interview.

Marketing 120

Marketing B2C Account Based Marketing B2B 120

Cience

APRIL 30, 2020

Though B2C industries may be leading this change, B2B sales are not far behind. Oftentimes B2Bs have a wide range of clients that differ from each other much more than typical B2C customers. Today’s consumers, whether their B2C or B2B, expect a smooth UX. We’re well into 2020, so make sure your UX looks like it.

Ideal Customer Profile 102

Ideal Customer Profile B2B Company Churn 102

Zoominfo

JANUARY 11, 2021

link] — ZoomInfo (@ZoomInfo) November 3, 2020. Unlike B2C consumers, impulse and emotions have little to do with whether or not a company decides to adopt a SaaS product, which is why solving pain points should be at the core of everything your marketing and sales teams do. However, when you deliver, you're building trust.

B2B 277

B2B Intent Signal Customer How To 277

Zoominfo

JANUARY 11, 2021

link] — ZoomInfo (@ZoomInfo) November 3, 2020. Unlike B2C consumers, impulse and emotions have little to do with whether or not a company decides to adopt a SaaS product, which is why solving pain points should be at the core of everything your marketing and sales teams do. . However, when you deliver, you're building trust.

B2B 246

B2B Intent Signal Customer How To 246

Bigtincan

AUGUST 28, 2018

According to Frost & Sullivan Research, the B2B eCommerce market will be twice as large as the B2C market by 2020. Despite this growth, Forrester analysts have predicted that 1 million US B2B salespeople will lose their jobs to self-service eCommerce by 2020. With […].

B2B 52

B2B B2C Consumer Research 52

Sales and Marketing Management

JUNE 20, 2019

One 2015 Forrester article predicted that 95% of B2B sales jobs will be replaced by AI by 2020. . Reviews and feedback are no longer confined to just to B2C purchases. Many in the sales world are worried about how technology’s rapid advancement towards AI (Artificial Intelligence) will harm the sales profession.

Lead Rank 179

Lead Rank Lead Scoring Hotels Sales Qualified Lead 179

Tony Hughes

SEPTEMBER 25, 2018

Social, Mobile, Cloud and Big Data have dominated the ‘trend’ conversations in 2014, and all four will continue to gain momentum as change agents in B2B and B2C business. Where could all this take B2B and B2C selling? By 2020, could the majority of salespeople be replaced by AI? Sales, the final frontier.

B2C 80

B2C Face-to-face Channels LinkedIn 80

Mr. Inside Sales

NOVEMBER 7, 2019

How about for 2020? Join Our Next Training: If your team is struggling with call reluctance and is tired of the endless rejection they face, then this live, interactive online B2B & B2C inside sales training is exactly what they need to get excited & confident about selling again! Another word for vision is goals.

Face-to-face 120

Face-to-face Inside Sales Gatekeeper Decision Maker 120

Zoominfo

APRIL 24, 2020

Over a jarring two day stretch, the World Health Organization (WHO) officially declared COVID-19 a global pandemic , and a day after that, it was declared a national emergency in the US on the same day the NBA suspended their 2020 season. It’s not the time to start asking: Who are my critical vendors? What will I do if one fails?

Outsourcing Services 227

Outsourcing Services Intent Data Transportation Intent 227

Sales Hacker

MARCH 16, 2020

They’re taking a more B2C-like approach, optimizing the buying experience to win more business. 5 Tactics for Effective Sales Follow-Up in 2020. As I mentioned earlier, B2B buyers want a more B2C experience, and what better way to provide this than on social media? Buyers have become very good at ignoring this approach.

Follow-up 108

Follow-up Examples Lead Rank Marketing Qualified Lead 108

Sales Hacker

APRIL 1, 2021

At the heart of 2020’s changes is a realization that e-commerce is about more than buying household goods from Amazon. In 2020, US consumers spent nearly $710 billion on e-commerce , a year-over-year increase of 18%. While that can feel like a B2C trend, your B2B shoppers and targets are doing much the same thing.

Outsourcing Services 67

Outsourcing Services Company Scale Transportation 67

Shari Levitin

JANUARY 21, 2020

A new discovery question we recommend ALL B2B and B2C sellers ask in 2020 is this: As you start the new year, remember what you can learn from the natural world. Prioritize it. Make sense of it. Ask questions they didn’t know to ask. Teach them the criteria for effective decision making.

Ideal Customer Profile 126

Ideal Customer Profile Scale B2C Intent 126

DiscoverOrg Sales

DECEMBER 20, 2017

With these awe-inspiring displays of superhuman intelligence, it’s no wonder Marketing teams will spend $2 billion a year on AI tools by 2020. Considering the pace of adoption in the B2C community, AI will be a competitive B2B advantage second to none.

B2B 150

B2B Marketing Data System 150

Crunchbase

FEBRUARY 24, 2021

The SARS outbreak in 2003 is said to have kickstarted the dominance of Chinese B2C e-commerce companies like Alibaba. It saw its daily meeting participant numbers skyrocket from 10 million in December 2019 to 300 million in April 2020. Optimize e-commerce . Indicators point to that outcome.

B2C 56

B2C Scale Face-to-face Vendor 56

Showpad

JUNE 3, 2019

Investments in augmented reality technology are expected to reach $60 billion by 2020, according to Harvard Business Review. While its first appearance was in mobile video games like Pokemon Go, B2B and B2C businesses alike are discovering the opportunities augmented reality creates for enhancing selling and marketing experiences.

Sales Enablement 70

Sales Enablement Trade Show Marketing B2C 70

The Brooks Group

MARCH 23, 2020

In the scramble to adapt to the so-called “new normal,” outcomes such as social distancing, working remotely , stock market volatility, spending cuts, and uncertainty have rendered useless the 2020 go-to-market plans for business-to-business (B2B) and business-to-consumer (B2C) companies alike. Lead Flow is Down.

Sales Leadership 63

Sales Leadership Top of Funnel Lead Rank Collateral 63

Allego

JULY 10, 2023

It was July 2020—the middle of COVID Year 1—and the temperature had hit 95 degrees (F). B2B buyers want the B2C buying experience. Then, the AC on my beloved 2003 Toyota Highlander died. The cost to repair it was far more than the value of the automobile. I needed to buy a new car. But we were in the middle of the pandemic.

B2B 62

B2B Microsoft Buyer SalesForce 62

SBI

FEBRUARY 4, 2020

WAYNE: Now that we all live on our phones, a buyer’s experience has emerged as a make-or-break touchpoint in B2C. We’re proud to announce that Allego has been nominated for a 2020 People’s Choice Stevie Award for Favorite Customer Service. You can vote as many times as you’d like between now and February 14, 2020.

ROI 117

ROI B2C Consumer Buying Cycle 117

LeadBoxer

FEBRUARY 4, 2019

With B2B e-commerce sales predicted to exceed B2C e-commerce sales by 2020, B2B selling is constantly growing. So, what are B2B sales, and how are they different from B2C sales? How are B2B sales different from B2C sales? How Are B2B Sales Different from B2C Sales?

B2B 91

B2B Top of Funnel Decision Maker B2C 91

Zoominfo

JANUARY 11, 2021

link] — ZoomInfo (@ZoomInfo) November 3, 2020 Solve Pain Points, See Results in Revenue At the end of the day, B2B buyers make purchasing decisions because they have a problem that needs solving. However, when you deliver, you're building trust.

Intent Signal 100

Intent Signal B2B Customer How To 100

Sales Hacker

SEPTEMBER 20, 2021

Again, this means more data coming from more sources as internet users increased from roughly 45M people in 1995 to 4.6B+ active users as of October 2020. You can see this with the ChiefMarTec landscape, which started mapping tools and solutions in 2011, when there were only around 150, to 2020 with an incredible 8,000.

Lead Rank 98

Lead Rank Lead Scoring Trends Sales Qualified Lead 98

Zoominfo

OCTOBER 9, 2018

AI will allow us to do this one day, AI will make this process easier – and if you’ve seen this statistic lately, you’d probably agree: 80% of B2B marketers say AI will revolutionize marketing by 2020 ( source ). But, the truth is, AI is here and now. Whether we realize it or not, AI has made its way into many of our daily lives.

Ideal Customer Profile 113

Ideal Customer Profile Marketing B2B Consumer 113

Zoominfo

MARCH 4, 2018

Influencing purchase decisions is relatively the same in B2C selling, but in the B2B realm you are dealing with procurement specialists, stakeholders, and buying committees. link] pic.twitter.com/Cc84FomXzM — ZoomInfo (@ZoomInfo) April 3, 2020 2. This post was last updated on October 14th, 2020.

B2B 130

B2B Decision Maker CRM Lead Rank 130

Mereo

AUGUST 13, 2020

Your Website Presence Matters — Buyers in the B2B realm have an expectation of seamless interfaces and relevant navigation and messaging as if they were buying from a B2C organization. Your Video Conferencing Professionalism Matters — Everyone in the business realm and otherwise has operated with extreme flexibility and grace 1H 2020.

B2C 41

B2C Face-to-face Selling Skills Buyer 41

Pipeliner

JANUARY 2, 2020

According to a recent forecast by Forrester Research (one of the most influential research and advisory firms in the world), “ 1 million US B2B salespeople will lose their jobs to self-service eCommerce by 2020, accounting for 20% of the B2B sales force.”

Telecommunications 93

Telecommunications Face-to-face B2C B2B 93

Zoominfo

OCTOBER 15, 2020

Last November, I spent a weekend with our executive team brainstorming the biggest and most exciting opportunities for our growth in 2020 and beyond. The B2B world has been largely behind the B2C world with respect to using intent to activate go-to-market motions.

Intent Signal 246

Intent Signal Intent Data Intent Buyer Intent 246

Appbuddy

NOVEMBER 22, 2021

In 2020, Black Friday was on November 27. B2C retailers are in in full “Buy now! How does the average consumer react to this spike in email? Do these spikes cause issues for senders, and if so, for how long? What is the impact of sending to an older list during the holidays? Peak Season is Getting Longer. This is to be expected.

Email Marketing 52

Email Marketing Data Everest Marketing 52