Four magic words that disarm buyer resistance
Selling Essentials RapidLearning Center
APRIL 30, 2024
In a busy shopping mall, a researcher posing as a panhandler approaches passersby, asking them for bus fare. But when the researcher adds a short phrase after his request, a remarkable thing happens: Twice as many people give him money. It’s really about giving your buyer a greater sense of control. Most say no. A few say yes.
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