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7 ways to improve customer service desk performance

Apptivo

7 ways to improve customer service desk performance 3. Former Zappos CEO Tony Hsieh once stated, “Customer service shouldn’t just be a department, it should be the entire company.” To stay ahead of the competition, businesses must prioritize exceptional customer service.

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6 Tips for Improving Your Sales Team’s Customer Service Skills

CloserIQ

One thing that nearly every sales team needs to prioritize is constantly improving their customer service skills. Of course, every team understands that its customer service is the voice and face for its clients. The first impression of a potential customer depends on their interaction with the customer service team.

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15 tools to make your customer service team more productive

PandaDoc

Customer support is an essential aspect of any customer experience, and research bares this out: 68% of customers will pay more for products and services from companies with a strong record of good customer service. After two bad experiences, 76% of customers are gone. Enterprise pricing available.

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Got a SOGOP Policy or do You Wish and Hope and Waste Time?

Babette Ten Haken

I developed a SOGOP Policy for a variety of reasons. The never-ending futility of that business scenario catalyzed me to create my SOGOP Policy. My SOGOP Policy focused me then, and still focuses me now, on assessing whether potential (and some current) clients are stringing me along with the promise of future work.

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Handling the No Name Policy When Cold Calling: Part III – When You Have No Info

MTD Sales Training

If I were to take ten people who had no sales training at all; no sales, telemarketing, or customer service experience, gave them a list of companies and asked them to call the companies, confirm the mailing information and get the name of the IT Director; those people would have far more success than trained sales people would.

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Will You Accept Full Responsibility for Business Success?

Smooth Sale

As such, our collaborative blog offers a few elements to remember about being the sole manager and accepting full responsibility for business success. Examples include property management, payment processing, high-risk, eChecks, ACH payments, contact us through customer service, all of which need to be managed by one person.

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Are You Ready to Take Your Business One Step Higher With These Simple Solutions?

Smooth Sale

Our collaborative blog shares insights into what you may do to take your business one step higher with simple solutions. Improve Your Customer Service Finally, to ensure your business stays ahead of the competition, you must get your customer service team right from the start.

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