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5 Customer Service Tips for the New Normal

SugarCRM

Here are five ways to best support your customers right now: . Focus on the customer experience. Thinking about what you’re doing internally isn’t the best way to amp up your customer service. Instead, think about what your customer is going through. Do you have automated email campaigns running?

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Four Steps to Successfully Bringing Products to Market

SBI Growth

As the marketing leader, you play a pivotal role in bringing the new offering to market. The team should include stakeholders from sales, marketing, channel partners, product development, customer service and operations. A few must-do items in this step: Target Ideal Customer Profile for new product. So do careers.

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Sales Strategy 101: The Ultimate Guide

Zoominfo

Whether you’re starting from scratch or looking to revamp an existing sales strategy, creating campaigns based solely on instincts or assumptions is no longer acceptable. There’s no shortage of valuable information about prospects and customers — as long as you know how to access and apply it.

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Customer Lifetime Value and Why it Matters

Smooth Sale

He loves building great connections with his customers, which often lead to meaningful friendships that last a lifetime and inspire his work. Driven by the genuine belief that CX is the pivotal force that drives a successful business, he is currently at the helm of Dixa ’s customer experience strategy.

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Why the Skepticism? Understanding Small Business Owners’ Concerns About Digital Marketing

BuzzBoard

This consists of learning how to use digital platforms to augment, rather than replace, their relationships with customers. As salespeople at digital marketing agencies, addressing these concerns head on is pivotal. Providing not just marketing services, but also education and support, can significantly alleviate these uncertainties.

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Selling in the New Gig Economy

Crunchbase

Regardless of whether you’re planning a paid advertising campaign, you probably want to find out where your target customers live and breathe in the media realm. Do you offer 24-hour customer service? The benefits you offer your customers can be rational or emotional in nature. Pivoting is a signature startup move.

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15 Essential Sales Performance Metrics

Highspot

In this article, we help you navigate the intricacies of sales performance metrics, guiding you on which ones are pivotal and how best to measure them. Analyzing and comparing sales performance with the expected customer service standards allows you to pinpoint areas that need enhancement. What Is Sales Performance?