article thumbnail

Why Messaging Is Great for Customer Loyalty Programs

Sales and Marketing Management

Facebook Messenger, WhatsApp, text messaging (SMS) and its twin iMessage, Twitter Direct Message (DM) and more are regularly used by brands in communicating with their customers, but not without faults. A leading cause for serial switching is a lack of available customer loyalty program information. Quick Response.

Loyalty 120
article thumbnail

Join Me For The Launch Of Social BOOM! | Jeffrey Gitomer's Sales.

Jeffrey Gitomer

I’ll be answering a number of questions from my Twitter followers live at the event, and will also tweet my answers out to everyone who isn’t able to make it that night. I’ll be actively searching Twitter for questions to answer that include this specific hashtag. Want me to answer YOUR question? MARCH 22/23.

Hiring 251
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

[Message to Management:] Stop Babysitting, Start Coaching

No More Cold Calling

Problems in customer service, order entry, you name it. Davis’s fantastic article offers five actionable tips to help you make the shift: Process educated foresight Be well organized Create an actionable plan Document wins and losses Clearly communicate team vision ( Read the rest of Davis’s article for specifics.)

Coaching 120
article thumbnail

I Tweet, Therefore I Am! ~ It's a Turn It Into Money Webinar | | Sales.

Jeffrey Gitomer

I am challenging you to sign up for that webinar right now and find out all you need to know about Twitter. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Dont even think about reproducing this document or its contents without written permission from Jeffrey Gitomer. Share this Post. MARCH 22/23.

article thumbnail

In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

article thumbnail

Selling in the New Gig Economy

Crunchbase

Giggers are responsible for their own tax documentation, their own retirement plans, and finding their own health insurance, for example. Here’s one simple example: Having bilingual customer service representatives on your staff may just be business as usual to you, but it’s probably not a footnote to a Spanish-speaking gig worker.

article thumbnail

How VoIP integrations can boost the effectiveness of sales agents

PandaDoc

These insights help improve customer service and build stronger connections with your prospects. Even better, you can update customer data in real-time while being on a call with those prospects. It speeds up the processing of customer inquiries and minimizes the risk of losing vital information.