Remove Customer Service Remove Education Remove Objections Remove Prospecting
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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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The Ultimate Guide to Objection Handling: 40 Common Sales Objections & How to Respond

Hubspot Sales

Common Sales Objections. Every prospect you speak to has sales objections, or reasons they’re hesitant to buy your product. Why are sales objections unavoidable? To be successful, reps must learn how to both discover and resolve these objections. What Is Objection Handling? It's too expensive.".

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Tactics To Help You Meet Your 2020 Sales Goals

Sales and Marketing Management

Before B2B customers and prospects contact you, they will do their research, seeking out content they can download and watch at their convenience. Share links to your company’s latest case study with your prospects. What comes after prospects consume your content? They want your expertise customized to their situation.

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The Essential Customer Service Skills List

Lessonly

Thanks to technology, consumers now have the ability to make educated buying decisions about when, where, how, and with whom they spend their hard-earned money. And because that decision is usually backed by thoughtful research, it means that people are placing value on the customer service experience now, more than ever before.

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B2B Prospecting: The 11 Best Methods You Should Be Leveraging

Hubspot Sales

It's hard to overstate the importance of B2B prospecting in the context of most B2B sales processes. But what is B2B prospecting? What is B2B prospecting? B2B Prospecting Methods. What is B2B prospecting? B2B prospecting is one of the earlier stages in most B2B sales processes.

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Your Customer Has Changed. Have You? 6 Questions You Must Answer.

The Sales Hunter

Is the information that customers are gathering from the internet accurate or not accurate? List what you’ve heard to help educate you as to what your customers are thinking. Do customers mention the names of competitors, and if so, what are they saying about them? If so, how is the customer responding?

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Why your sales meeting sucks — and how enablement can fix it

Sales Hacker

Lectures to salespeople fail to produce empowered and educated salespeople who are better able to close sales. Sales enablement allows sales teams to understand products and services in greater detail than ever, along with questions and even objections. Be sure that your playbook covers: Your ideal customers. Objections.