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How to Build an Inside Sales Culture that Rocks Your Revenues

Sales and Marketing Management

Its customer service? That's all well and good when your sales force works in a traditional workplace – sharing office space and meeting face-to-face. An unhealthy sales culture can cost you talent, sales, revenue and growth. Its products? Its sales expertise? The management team? It's the culture. . Here’s why.

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Developing Human Capital Delivers A Competitive Edge To Your Team

SalesFuel

Your reps also know that, especially in the B2B sector, buyers prefer fewer face-to-face interactions with sellers. A customer service rep in the professional services industry will see 35% of their work taken over by automation. And in those situations, the customer service agent relies on data to solve problems.

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5 CRM tricks to help you put a smile on your customers' faces

Close.io

The whole point of using a CRM tool is to manage customer relationships, isn’t it? Too often businesses use their CRM software simply to keep a record of their customer interactions, or to store their contact information. An excellent way to put a smile on your customer’s faces is to contact them on important life events.

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How to Get Sales and Customer Service Teams Working Together

Zendesk Sell

This is a great thing for customers, and it’s a great thing for businesses that want to build long-term relationships with those customers. But this shift towards relationships and away from mere transactions has also revealed one of the fundamental problems in how we think about sales and customer service.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

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One Easy Tool to Improve Sales Efficiency Now

SBI Growth

This time of year, Sales Ops leaders are often faced with a pressing question. If your organization isn’t at or above revenue plan, what will you do? If you’re below revenue target, budgets get squeezed, programs scrapped and hiring frozen. How Are Your Reps Prioritizing Their Customers? Revenue Potential.

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Mindtickle Raises $40 Million in Series C Funding to Accelerate Customer-facing Capabilities of Global Organizations

Mindtickle

Sales and service organizations are facing a perfect storm on many fronts and company representatives that are not equipped to handle complex buyer needs and competitive challenges are being left behind. Worse, account executives are not prepared to answer tough questions or lead customers through often-complex buying decisions.