Vendor Neutral

APRIL 22, 2021

Do You Have a Value Driven Strategy to Enhance Client Retention? It is little surprise client retention is so prominent in the minds of businesses leaders today. What is the role of value in these efforts, though, and what are some methods for improving retention in today’s selling landscape? Why Client Retention Matters.

Retention 59

Retention Webinar Metrics Strategy Cancellation 59

Nutshell

OCTOBER 7, 2020

So today, we’re diving deep into the world of customer retention. Keep reading to learn what customer retention is, why it’s vital to business success, and what you can do as a sales rep to better retain your customers. Customer Retention: A Definition. Why Is Customer Retention Important to Business Success?

Retention 71

Retention Outsourcing Services Buyer Customer 71

Score More Sales

SEPTEMBER 27, 2013

Do customer-facing reps take actions that help ease a sales or up-sell opportunity? Pick up the phone and call them when you hear of a negative customer experience. The post Why 80 Percent of Companies Lose at Customer Retention appeared first on Score More Sales. Ask Your Customers. Increase Opportunities.

Retention 254

Retention Company Customer Lead Rank 254

CloserIQ

MARCH 4, 2019

The business case for adopting these systems often overlooks a very important component – the positive impact on sales team recruiting, onboarding, and retention. The War for Sales Talent is heating up – and shows no signs of slowing down. Time spent on pre-sales and post-sales activities are both up by 15%.

Retention 61

Retention Hiring Sales Technology Sales Talent 61

Janek Performance Group

APRIL 17, 2024

They then leverage research tools and market insights to pinpoint promising opportunities. Through consistent follow-up and relationship-building activities, BDRs can expand sales pipelines. This is accomplished by uncovering additional opportunities and cross-selling/up-selling to existing clients.

Outsourcing Services 118

Outsourcing Services B2B Lead Rank Sales Qualified Lead 118

SugarCRM

JANUARY 14, 2020

How about that a 10% increase in customer retention yields a 30% rise in the value of your company? Grow Your Business From Within By Improving Customer Retention. As the statistics above demonstrate, improving customer retention is one of the most powerful ways to grow your business.

Retention 36

Retention Tools Lead Rank Lead Scoring 36

Pipeliner

MARCH 4, 2019

Most selling organizations generate 80% of their business from 20% of their clients. Winning a new large account costs up to 20 times more than keeping a current one. And just a small increase in a company’s major client retention percentage drives even greater revenue and profit increases. The statistics are compelling.

Retention 60

Retention Account Enterprise Enterprise 60

Allego

FEBRUARY 28, 2024

By leveraging Allego’s comprehensive suite of tools and capabilities, organizations can streamline their sales processes, ensure content compliance, drive revenue growth, and deliver exceptional client experiences. It accelerates skill acquisition, boosts knowledge retention, and delivers faster outcomes.

Insurance 118

Insurance Insurance Face-to-face Banking 118

Zoominfo

JULY 13, 2023

At ZoomInfo, we tend to think of a successful customer retention and expansion strategy as having three key phases: planning, execution, and enablement. Execution: Tools & Tactics Your sales strategy won’t come to life without specific tools and tactics to execute the plan. Next up is enablement.

Strategy 130

Strategy Customer Hiring How To 130

Babette Ten Haken

JUNE 20, 2018

You have a nagging feeling that your post sale teams really own customer retention. When post sale teams are disconnected from customer retention, here’s what really happens. After the sales folks close the deal, they go off to hunt up their next sale. And, whose responsibility is it, anyway: his, hers, theirs? Contact me.

Retention 65

Retention Hiring Customer Compensation 65

Bernadette McClelland

DECEMBER 30, 2023

What if it led to top talent retention or the knowledge that your company values were being met whilst also impacting families? And as their GM Tina said as we wrapped up… “you are all here because you deserve to be” Those words also resonated for me because I think that is something all of us sometimes forget.

Sales Leadership 195

Sales Leadership Hiring Pivotal Loyalty 195

Emissary

AUGUST 16, 2022

Depending on your objectives, there are some excellent tools and services to help you get there. In celebration of the coming year, we’ve selected the 23 best sales enablement tools for revving up revenue this year and next. . . The Best Sales Enablement Tools for Accessing the Right Content at the Right Time.

Sales Enablement 52

Sales Enablement Tools Top of Funnel Hiring 52

Nutshell

JUNE 2, 2019

The problem that inspired my next steps was that renewals between 10 months and one year were dropping below 100% MRR retention. I came up with a way to define my goal for this experiment. The truth is, Nutshell doesn’t sell boxes. Nutshell sells subscriptions. Diagnosing the problem. Inside the CS pipeline. The payoff.

Retention 107

Retention Scale Customer Churn 107

Mindtickle

SEPTEMBER 8, 2022

On top of that, without the proper tools, it’s hard to tell what problems make them miss their quota. But with sales enablement tools, you can understand the attitudes, content, and skills that help your sales reps reach their objectives. What to look for in a sales enablement tool. Only 43% of salespeople reach their quota.

Sales Enablement 52

Sales Enablement Tools Hiring Lead Rank 52

Pipeliner

JULY 14, 2022

I taught a Selling class at Loyola University Maryland and many of the students were shocked when they saw the syllabus, which indicated that participation was 50% of their grade. I always promised my students that I would focus on what was truly important in the real world of selling, not what was chronicled in textbooks and articles.

Retention 97

Retention Forecasting Account Insurance 97

Vengreso

JULY 12, 2022

Subscribe to Modern Selling on the app of your choice! From sales organizations having to go from in-person selling to virtual selling, to shifting how prospecting is done by leveraging online tools – there has been a lot to navigate. The past three years have seen radical shifts in the B2B sales landscape.

Churn 132

Churn SugarCRM Customer Epicor 132

Zoominfo

JANUARY 15, 2021

Sales reps can easily lose a successful sale if they don’t have the right tools or framework to work with. When sales teams adapt lead intelligence to selling strategies, they gain better perspectives of ideal target customers. Finding the best prospects goes beyond surface-level details like company name and phone number.

Sales Qualified Lead 207

Sales Qualified Lead Marketing Marketing Qualified Lead Lead Rank 207

SBI

JUNE 4, 2014

It’s also based on a scientifically proven method of driving long-term retention we developed at Harvard Medical School. It turns out, there are ways to drive long-term retention and behavior change that are also fun, easy and work well for today’s mobile rep. and align our solution with that. That’s Qstream.

Up-Sell 139

Up-Sell Revenue Closing Decision Maker 139

Sales Hacker

MARCH 8, 2024

You may have heard about a free tool that GTMnow and GTMfund launched with Cabal two weeks ago, called Warm Intro Navigator. With an ELG strategy, you can lean on partners to facilitate warm intros between you and their customers, and you can use second-party data to learn more about who you’re selling to.

Lead Rank 93

Lead Rank Referrals Lead Scoring Ideal Customer Profile 93

No More Cold Calling

APRIL 26, 2021

That’s good news for customer retention (and a good reason to make sure your current customers are feeling the love), but it makes customer acquisition tough. HBR backs me up on this, suggesting referral selling as a key strategy for gaining new-customer access: “Leverage referrals. Most people say it’s more than 70 percent.

Sales Meeting 287

Sales Meeting Meeting Referrals Face-to-face 287

BuzzBoard

APRIL 12, 2024

In today’s competitive online marketing landscape, digital marketing agencies face a constant challenge: standing out from the crowd and effectively selling their services to small and local businesses. The traditional ‘hard sell’ tactics simply don’t resonate anymore. What Is Consultative Selling?

Consultative Selling 59

Consultative Selling Ideal Customer Profile Lead Rank Face-to-face 59

Zoominfo

JANUARY 23, 2021

Sales account management, like sales, is selling. While both focus on selling, the ‘roles’ are different. Sales account management, however, focuses on building long-term relationships with key customers for up-selling and cross-selling purposes. Let’s do a quick overview. For instance, who will drive results?

Account 238

Account Lead Rank Ideal Customer Profile Decision Maker 238

Nutshell

MARCH 25, 2024

Regardless of your business type or industry, a well-thought-out and structured client onboarding process is the secret to long-term customer retention. They should also have the chance to ask questions and enlist your help to get them set up. Use a scheduling tool to simplify the meeting request and acceptance process.

Positioning 127

Positioning Customer Churn Face-to-face 127

Pipeliner

AUGUST 21, 2023

The Role of AI in Content Marketing Kyle kicked off our discussion by emphasizing the importance of having a strategy before deploying AI tools for marketing. While AI can speed up the process, human intervention is still necessary to ensure the content hits the mark. He also mentioned Midjourney as a creative design tool.

Scale 97

Scale Strategy Marketing Lead Rank 97

Sales Hacker

MAY 24, 2023

In the highly competitive B2B tech space, it’s easy to market your offer with so many tools and channels available. Tito explains when it makes sense to prioritize customer acquisition vs. retention and vice versa. Where to find Tito : LinkedIn Key Insights It’s always people first, then tools and processes.

How To 84

How To Decision Maker Retention Referrals 84

Pipeliner

FEBRUARY 16, 2022

It’s essential to stay relevant, provide the most up-to-date service, and ensure effective management of customer databases to establish higher customer retention. Increased Retention of Customers. Advancements in information technology and the increase in automation have created a dynamic world with changing trends.

CRM 98

CRM Benefit Customer SalesForce 98

Highspot

FEBRUARY 29, 2024

By putting together an all-star go-to-market team, you can ensure that you are set up for success. Sales reps should receive regular training and coaching on the products they are selling, the messaging being communicated, and the sales strategies being used. Collaborates with various teams to bring the product to market effectively.

Marketing Qualified Lead 52

Marketing Qualified Lead Lead Rank Sales Qualified Lead Marketing 52

Smooth Sale

APRIL 23, 2024

It’s about sprucing up your business with a little bit of credibility, a sprinkle of expert advice, and a lot of growth potential. It lets you beef up your operations, get snazzy tech, expand into new markets , and jazz up what you’re selling—all without the constant headache of pinching pennies.

How To 119

How To Hiring Networking Infusion 119

Hubspot Sales

SEPTEMBER 27, 2023

The initial response is promising, with customers signing up left and right. Set up your subscription management tools. The first step is to set up the subscription management software according to your business needs. Monitor important metrics such as churn rate, revenue, customer retention, and engagement trends.

Churn 81

Churn Hubspot Cancellation Software 81

BuzzBoard

FEBRUARY 8, 2024

Digital tools can help manage small business clients effectively. Various Customer Relationship Management (CRM) systems can streamline the client management process by automating certain tasks, like meeting scheduling and sending follow-up emails. Follow-ups are equally important. Effective client management is powerful.

Small Business 52

Small Business Small Business Construction Retention 52

Apptivo

JUNE 14, 2021

Before signing up your company for any CRM software and leveraging its powerful customer relationship management feature, the firsthand question that you have to ask yourself is, “ Why do I need a CRM Software? ” They invest in advanced automation tools to streamline their operations and put together the inter-departmental engagement.

CRM 98

CRM Retention Retail Lead Rank 98

Nutshell

MARCH 7, 2023

How to track and report on KPIs Once you know which key performance indicators you want to track, you need a tool you can use to measure them. It includes the value of initial purchases, renewals, upsells, cross-sells, and any other income. It can also shine a light on customer fit, customer retention efforts, and more.

Sales Management 62

Sales Management Churn Retention Lead Rank 62

Pipeliner

FEBRUARY 22, 2024

His perspectives on how artificial intelligence transforms sales and customer service revealed a technology that’s not just a fad but a valuable productivity tool. By incorporating AI, Bigly Sales offers tools that leave human capabilities in the dust when processing data and accuracy. A common worry about AI tools is accuracy.

Customer 52

Customer Lead Gen Face-to-face Pivotal 52

Gong.io

FEBRUARY 22, 2022

Gainsight surveyed CEOs, CROs, and COOs from late-stage, private cloud SaaS companies in late March 2020 and found that customer retention was by far their #1 focus. Additionally, net retention (NRR) didn’t decline as much as expected. Simply stated, retention is the new growth. That data point didn’t surprise Nick.

Churn 115

Churn Webinar Metrics Strategy Customer 115

Hubspot Sales

NOVEMBER 9, 2020

Business to Business , or B2B, sales occur between companies that sell products or services to other companies. This could look like a technology company selling marketing software to other companies and wholesalers selling products to supermarkets. These goods are later distributed to other businesses that sell to consumers.

Industry 112

Industry Buyer Persona Hubspot Retention 112

Nutshell

MARCH 19, 2024

We’ll also explore some of the challenges sales reps face that impact their productivity, detail how to calculate your team’s sales productivity, and discuss the best tools to help you increase it. In fact, technology is evolving at such a rapid pace that many sales teams struggle to keep up with the changes.

How To 71

How To Sales Qualified Lead CRM Face-to-face 71

Smooth Sale

NOVEMBER 28, 2023

APIs are also much smaller than traditional software tools, meaning it’s easier to create, maintain, and upgrade these tools than their larger application counterparts. APIs can connect internal tools used for financial management, data analysis, or business planning. Here are seven ways APIs can help transform the way we shop.

Discount 106

Discount Lead Rank Promotion Hiring 106