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One Millimeter Mindset Customer Retention Blog Posts 2017

Babette Ten Haken

The strategy and execution focus less on churn rates and more on cross-functional collaboration than status quo business models currently allow. The following One Millimeter Mindset customer retention blog posts represent the top posts from 2017. Let’s face it. Take a read. Then, contact me.

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Note To Sales People in 2017 — It’s Time To Up Your Game

A Sales Guy

It’s 2017, and we’re failing our customers, prospects, the companies we work for and ourselves. It’s 2017. Your job is to help businesses increase revenue, reduce churn, improve customer loyalty, save money, improve processes, and more. Selling features isn’t being helpful. Rule 10: Do your homework.

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How Conversation Intelligence Drives Growth Along 3-Dimensions

Chorus.ai

I first came to know about this technology in 2017 as a CRO when one of my team leaders brought it to my attention. How did these differ with the customers that churned? By using Conversation Intelligence to analyze conversations with lost prospects and churned customers, you can find patterns that can indicate deals that are at risk.

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23 Sales Productivity Statistics to Inform Your Enablement Strategy in 2023

Mindtickle

just 47% in 2017 — and they can include different buyer roles—champions, influencers, decision-makers, users, or ratifiers—from multiple departments. from 16 to 17 between 2017 and 2019), the number of buying interactions during the pandemic jumped from 17 to 27. Forrester’s 2021 B2B Buying Study ). Forrester’s 2021 B2B Buying Study ).

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7 proven prospecting techniques to add rocket fuel to your growth

PandaDoc

Natural churns occur from time to time and that’s alright. If these former customers had great experiences but churned because of outside factors, there’s an opportunity to re-convert these old customers into returning clients. Customers may stop using your service, but not all of them feel you’ve failed. Be helpful; don’t sell.

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Strikedeck Announces the Industry’s First Self-Service Customer Success Platform

SBI

Strikedeck Blitz enables Customer Success teams to enrich and improve customer experiences (CX), minimize customer churn, boost renewals of service or subscription services, access customer health in real time, and identify opportunities for upselling or increased revenue. For more information, see [link]. Media Contact. Sonia Siganporia.

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Is revenue operations just another word for sales operations?

InsightSquared

In 2017, we talked a lot about the goal and strategic value sales operations offers an organization — what’s the objective of the revenue operations department? Joe Gelata , vice president of business operations at Axonify, noted, “The main goal of revenue operations is to break down the operations silos.