CRM Implementations Cost An Estimated $4.6 billion Annually, New Analysis Says
Zoominfo
MARCH 10, 2021
billion doing so, according to new analysis from ZoomInfo. There are extra costs for bigger firms because large CRM implementations are complex ; they include voluminous data migration, more record cleaning, and heavier employee training compared to smaller projects. However, Q4 2020 CRM activity was similar to Q4 2019.
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