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My Latest on Using Email to Book New Meetings

Understanding the Sales Force

Using email to book new meetings sounds awesome. Let’s exclude newsletters that you get but delete, product updates, and other emails from legitimate companies that you may or may not have signed up for. They lack credibility when they don’t include a last name, company name or title. The writing is cringy awful.

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How to Worry Less & Enjoy Life More: New Book!

Mr. Inside Sales

I’d like to invite you all to join me on my journey through a new phase of my career: From this point forward, I’m going to spend more time pursuing what I’ve always done professionally (write), but I’m going to be writing more of the kind of books that have always spoken to me. See the book here. And many more.

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Book notes: The Sales Acceleration Formula

Sales 2.0

I’ve been using the summer to review some of the classic books in sales and marketing and refresh some of the fundamentals to building world-class “revenue engines” described. I started with Mark Roberge’s book “The Sales Acceleration Formula: Using Data, Technology, and Inbound Selling to go from $0 to $100 Million”.

Hiring 195
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The Best Sales Book, That Isn’t a Sales Book

A Sales Guy

In celebration of over 50,000 copies of Gap Selling sold, I wanted to take a moment and highlight other books that influenced my perception or help expand on concepts within Gap Selling. It’s a book on execution. How is that a book on execution has become my favorite sales book? So what makes execution a sales book?

Sales 166
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Power of a Salesperson’s Training, Knowledge, Spirit of Service

SMEI

Their training, knowledge, and spirit of service are what set one company apart from another. And it’s not just manufacturers who need to be competitive – their sales teams need to be just as sharp. Training, knowledge, and spirit of service determine whether the customer buys from Company A or Company B.

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New Book on Leadership: A Great Read!

Mr. Inside Sales

These are just a few of the crucial questions that Doris Kearns Goodwin answers in her new book: Leadership In Turbulent Time s. If you enjoy reading about and learning from history, then you’ll love this new book. The post New Book on Leadership: A Great Read! I highly recommend it. And who isn’t? Check it out here.

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The One Thing the Best Customer Experience Companies Do Differently

Sales and Marketing Management

The way to tell which companies are the pretenders and which are legit is by asking just one simple question: “Who is in charge of your company’s customer experience?” The majority of companies don’t have anyone who owns their customer experience or who loses sleep at night over how the company is treating customers.

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