SugarCRM

NOVEMBER 24, 2020

To achieve real success online, you need to make everything about your online presence —from your site navigation menu to your after-sales service—about UX. By leveraging the consumer data that you already have to help you hone all aspects of your site, process flow, and after-sales service. What Is CRM Software? “Data!

SugarCRM 49

SugarCRM SalesForce Consumer Social Media 49

Vengreso

JULY 12, 2022

The past three years have seen radical shifts in the B2B sales landscape. From sales organizations having to go from in-person selling to virtual selling, to shifting how prospecting is done by leveraging online tools – there has been a lot to navigate. Subscribe to Modern Selling on the app of your choice!

Churn 132

Churn SugarCRM Customer Epicor 132

LeadBoxer

NOVEMBER 29, 2020

As a sales team manager, you want to see your reps improve their close rates. This means more growth for the company and a more enjoyable work experience for your employees. Equipping your department with tools driven by artificial intelligence (AI). Read on or jump ahead to these sections: What is Sales AI?

Sales Enablement 74

Sales Enablement Tools Ideal Customer Profile Lead Rank 74

SugarCRM

MAY 14, 2024

You might think that marketing and sales alignment only applies to lead generation. You might think that passing nurtured leads from the marketing department to the sales department is the only time these two groups interact. You must align your marketing and sales departments to be a viable competitor in your industry.

Top of Funnel 26

Top of Funnel Marketing SugarCRM Buyer Persona 26

SugarCRM

APRIL 2, 2024

Sales professionals are curious about integrating this technology into their daily activities and how LLM and generative AI can simplify their workflows and relieve them of some of the mundane tasks that take up the time they could use for actively selling. However, no universal LLM or generative AI solution can serve all sales professionals.

SugarCRM 26

SugarCRM Vendor Government CRM 26

SugarCRM

JANUARY 15, 2020

One of the most important tools for managers is an end-of-year review and setting up a new goal plan. Read on and find out about five Sugar tools to help you reach and exceed your goals this year. It’s obvious that in order to achieve success, companies now have to come up with a mobile approach. Business Analytics.

Tools 39

Tools SugarCRM Microsoft Social Media 39

Hubspot Sales

SEPTEMBER 16, 2020

The days of a sales, service, or marketing professional's responsibilities being confined to a physical office are long gone. They allow sales, service, and marketing professionals to leverage their company's CRM wherever and whenever. That's where mobile CRM solutions come into play. Price: Free Plans Available.

CRM 100

CRM SugarCRM Hubspot SalesForce 100

SugarCRM

JANUARY 25, 2024

A company is only as strong as its customers, and this year was a record-breaking one! With that in mind, we’re happy to announce the winners of our 2024 Customer Breakthrough Awards and recognize these companies’ success. We’ve curated nine awards categories, each demonstrating the diversity and uniqueness of the Sugar community.

SugarCRM 29

SugarCRM Customer Transportation Real Estate 29

Score More Sales

APRIL 30, 2013

There are SMB and mid-market sales organizations who have not embraced a cloud-based, customer relationship management system, better known as CRM or SCRM. Many CRM tools are set up in a complicated way so a rep spends too much time learning them and then using them. A tool is nothing but a tool without a process.

CRM 291

CRM Revenue SugarCRM System 291

SugarCRM

DECEMBER 14, 2023

Welcome back to our series’ fourth and last part: Mastering Sales ROI in Manufacturing: A SugarCRM Guide. This last part will discuss how you can strategically navigate analytics and reporting by monitoring and tracking with the right analytics tools and reporting structures. Let’s dive into it.

Analytics 26

Analytics ROI Report Data 26

SugarCRM

FEBRUARY 20, 2024

We were extra excited to speak with Andres this week to understand more about how a sales- and service -centric approach to growth is paramount to the logi stical side of sales operations for organizations looking to create a well-oiled go-to- market (GTM) machine. The Winning Framework to Building a Sales Team and Hitting Your Targets 1.

CRM 26

CRM SugarCRM Transportation Pivotal 26

SugarCRM

NOVEMBER 9, 2022

A company is only as strong as its customers, and this year was a record-breaking one! With that in mind, we’re happy to announce the winners of our 2022 Customer Breakthrough Awards and recognize these companies’ success. We’ve curated 10 awards categories, each demonstrating the diversity and uniqueness of the Sugar community.

Brainsell 49

Brainsell SugarCRM Customer CRM 49

SugarCRM

JULY 29, 2021

Your sales team sells your products and sets expectations for customers. We would like to help you align your sales and service teams to improve your brand reputation, and focus on building solid communication channels, robust hand-off processes with technology that makes the hard things easier. What’s Your Customer Experience Mastery?

SugarCRM 52

SugarCRM Webinar Metrics How To Margin 52

Score More Sales

APRIL 26, 2013

Now add in social tools – does it all work together? Did you attend SugarCon13 – the largest SugarCRM gathering to date? Paul Foucher of SugarCRM. Lack of leadership support for adoption – success of CRM must tie in with sales methodology and process. This really helps sales reps. Steve Lokam of OpenLogix.

CRM 179

CRM SugarCRM Guidelines Face-to-face 179

SugarCRM

JUNE 27, 2023

In times of economic downturn, companies face significant challenges in maintaining stable revenue streams and retaining customers. Below are just a few of the top reasons why companies are turning to CX in economic downturns: 1. Now, more than ever is the time to listen and act on your customers’ needs.

Company 26

Company CRM SugarCRM Retention 26

SugarCRM

OCTOBER 28, 2021

At Sugar, we knew there was a way to ditch the blind spots and roadblocks that prevented our marketing and sales teams from working together to drive more pipeline. In this webinar hosted by Bombora, the leading provider of intent data for B2B sales and marketing, we showcased Sugar’s winning formula for sales and marketing success.

Account Based Marketing 49

Account Based Marketing Intent Data SugarCRM Marketing 49

SugarCRM

DECEMBER 7, 2023

Welcome to the second part of our four-part series, Mastering Sales ROI in Manufacturing: A SugarCRM Guide. In this second part, we dive into the Art and Science Behind Sales Forecasting. In this part, we will investigate how to approach sales forecasting and which tools will become your most extensive aid.

Sales Forecasts 26

Sales Forecasts Forecasting ROI Infusion 26

SugarCRM

NOVEMBER 1, 2022

Customer Relationship Management (CRM) is a business-critical software that powers companies worldwide. From supporting high-tech manufacturing companies process orders to empowering field sales for an up-and-coming services company, CRM makes the world go round. ” – Sr. IT Director, Manufacturing Industry

Company 29

Company Buyer Scale CRM 29

SugarCRM

DECEMBER 12, 2023

Welcome to the third part of our four-part series, Mastering Sales ROI in Manufacturing: A SugarCRM Guide. In this third part, we dive into how to master automating sales processes for maximum efficiency. And as a result, your sales reps might find it difficult to adequately quote those. Enter sales automation.

ROI 26

ROI Sales Process Sales Automation SugarCRM 26

SugarCRM

FEBRUARY 8, 2024

This is how Eden Exchange came to life and how today, the Australian company has global offices and partnerships across APAC, India, and the Philippines. In Eden’s exchange case, the company needed to also streamline their customer’s operations without running into too many technical requirements.

SugarCRM 26

SugarCRM Case Study Buying Cycle ACT 26

SugarCRM

FEBRUARY 16, 2023

Sales forecasting is more than just predicting your sales volume over a future time frame. It’s a powerful tool that organizations use to tailor their entire sales strategy to. What is a Sales Forecast? Sales forecasts are tools used by organizations to predict weekly, monthly, quarterly, and annual sales volumes.

Sales Forecasts 26

Sales Forecasts Forecasting Top of Funnel SugarCRM 26

SugarCRM

JANUARY 23, 2021

The sales and marketing departments often encounter difficulty capturing data and increasing transparency between marketing and sales activity. CRM applications tend to be a sales-driven tool and is where sales spend their day. Transparency between sales and marketing is not the only challenge to overcome.

Sales Process 33

Sales Process Top of Funnel SugarCRM Marketing 33

SugarCRM

APRIL 9, 2024

Creative Foam , a manufacturing company established in Michigan over 50 years ago, has grown into an industry powerhouse. Today, the company has twelve facilities across the US and Mexico, one of the biggest tiers and OEMs in the automotive industry. Some of the other well-known vendors offered much more than we needed.

Sales Automation 26

Sales Automation Positioning Marketing Automotive 26

SugarCRM

OCTOBER 17, 2023

Most AI applications, however, revolve around facilitating sales and marketing operations. According to this BCG survey , around 70% of the respondents claimed that their companies already use generative AI, while about 19% claimed they are currently testing it. Generative AI is a great tool to use in this context.

Ideal Customer Profile 26

Ideal Customer Profile SugarCRM Marketing Lead Rank 26

SugarCRM

NOVEMBER 8, 2022

Backcountry is an online specialty retailer and parent company of four business units that specialize in gear for wilderness adventures and outdoor sports, including biking, skiing, snowboarding, climbing, fly-fishing, hiking, and camping. Like many companies, Backcountry staff logged and carried out manual tasks.

Ideal Customer Profile 26

Ideal Customer Profile SugarCRM Scale Customer 26

SugarCRM

DECEMBER 19, 2023

It’s the main reason behind companies shifting customers to the forefront of all go-to-market (GTM) strategies. CRM can work wonders for your business, keeping sales, marketing, and service teams in sync so they can successfully provide those great experiences.

CRM 26

CRM SugarCRM Infusion Face-to-face 26

SugarCRM

JANUARY 5, 2023

Gayle Richardson , CRM and DPO Manager at Juniper Education, and Andrew Ord , Product Owner at Rightmove, joined us on our last SugarConnected on Tour panel to discuss all things CRM adoption and how their companies fuel growth with SugarCRM. Juniper Education: From Siloed Data to SugarCRM Wizards. Dedicated Slack channels.

Ideal Customer Profile 26

Ideal Customer Profile SugarCRM Customer Face-to-face 26

SugarCRM

OCTOBER 11, 2021

SugarCRM’s mission is to provide a platform that helps our customers serve their customers. A sales team in lockstep with your service team will provide the foundation to retain and grow the relationship with your customers. I often need to compare our offering to other help desk tools such as Sugar vs. Zendesk.

SugarCRM 45

SugarCRM Comparison Engineering Data 45

SugarCRM

FEBRUARY 26, 2020

Nowadays, traditional email marketing tools are adopting more features to try to appear as more fully-fledged automation tools. That said, those watered-down tools are still limited in sophistication and functionality, despite their facade of doing more. Helping drive more qualified leads to sales. Prioritizing leads.

Email Marketing 29

Email Marketing Tools Lead Rank Marketing 29

SugarCRM

MAY 28, 2020

Manufacturing companies have been trying to figure out ways to automate their processes for years. However, with new technology available for the shop floor and in the factory, manufacturers have the opportunity to improve their sales and marketing processes and alignment with even more automated processes. How, you ask? Lead scoring.

Benefit 26

Benefit Buyer Persona Company Marketing 26

SugarCRM

MAY 31, 2021

AI-powered tools and a vast range of automations have fundamentally changed the ways that entire businesses from every industry and market sector carry out everyday tasks, and it’s increasingly urgent for business leaders to adapt to these changes. AI Adoption’s Effects on Sales. An Increase in Leads. An Increase in Leads.

Lead Rank 26

Lead Rank SugarCRM Outsourcing Services Lead Scoring 26

SugarCRM

SEPTEMBER 25, 2019

We don’t just help with the questions you need answers to,” he told SugarCRM customers in his kickoff keynote. When Craig first hinted at his vision for the future of SugarCRM , little did we know just how deeply it would resonate. Craig Charlton did, and SugarConnection Boston attendees just found out why. “We

SugarCRM 22

SugarCRM Company Twitter LinkedIn 22

SugarCRM

FEBRUARY 26, 2020

Nowadays, traditional email marketing tools are adopting more features to try to appear as more fully-fledged automation tools. That said, those watered-down tools are still limited in sophistication and functionality, despite their facade of doing more. Helping drive more qualified leads to sales. Prioritizing leads.

Email Marketing 26

Email Marketing Tools Lead Rank Marketing 26

SugarCRM

NOVEMBER 22, 2021

Companies have always needed to manage customer data to track their clients. The demand for a tool to simplify this process isn’t new, but CRM as we know it today has started developing in the last fifteen years. We based SugarCRM on similar concepts: to empower customers and place them in control.

CRM 26

CRM SugarCRM Scale Churn 26

LeadBoxer

JULY 15, 2020

What if there was a way to know not only which leads were most likely to convert into customers, but also what you needed to do to guarantee the sale? What is lead enrichment and how do you incorporate it into your sales process? Lead enrichment is data that gives your sales team enhanced insight into a prospective customer.

Lead Rank 81

Lead Rank Lead Scoring Sales Qualified Lead Benefit 81

SugarCRM

MAY 18, 2023

Our previous blog post discussed the core CRM features for sales automation. Although, traditionally, lead management is associated with lead generation, this blog post will mainly focus on how lead management features inside a CRM can break down siloes and create marketing and sales alignment within an organization.

Lead Management 40

Lead Management Lead Rank Marketing Qualified Lead Lead Scoring 40

SugarCRM

SEPTEMBER 14, 2020

A good CRM system provides tools for gathering information about prospects and current clients, and it makes analyzing the data simple so you can put it to use right away. While there are plenty of reasons to invest in a CRM project for your company, one major impetus is to find ways to boost customer loyalty.

Customer 42

Customer SugarCRM Loyalty CRM 42