SugarCRM

MAY 31, 2019

Later that focus shifted to creating this company, SugarCRM. June 1st celebrates the 15 year anniversary of SugarCRM, what has apparently become my life’s work. I have the honor of having built this company with some of the most fantastic colleagues and business partners that you could imagine. Remember Day Runners?

SugarCRM 34

SugarCRM CRM Software Software 34

Vengreso

JULY 12, 2022

From sales organizations having to go from in-person selling to virtual selling, to shifting how prospecting is done by leveraging online tools – there has been a lot to navigate. Craig Charlton , CEO of SugarCRM has spent over 25 years building and running high-growth businesses. This is now likely costing companies even more than $5.5

Churn 132

Churn SugarCRM Customer Epicor 132

LeadBoxer

NOVEMBER 29, 2020

This means more growth for the company and a more enjoyable work experience for your employees. Equipping your department with tools driven by artificial intelligence (AI). 10 Top Tools for Sales AI. Some tools review the lead and offer insights on their communication styles and preferences. 10 Top Tools for Sales AI.

Sales Enablement 74

Sales Enablement Tools Ideal Customer Profile Lead Rank 74

SugarCRM

APRIL 2, 2024

Besides, how these solutions fit into your company’s organizational structure is also relevant. In other companies, that responsibility falls to marketing. There are partners out there who can help companies get the most value out of an LLM so that they can focus on their business.” The barrier to entry is low.

SugarCRM 26

SugarCRM Vendor Government CRM 26

Hubspot Sales

SEPTEMBER 16, 2020

That trend — coupled with the fact that a CRM has pretty much transitioned from a "nice-to-have" to a "need-to-have" for most businesses — highlights the need for resources that allow a company's employees to access its CRM data and general functions anywhere, anytime. SugarCRM covers sales, marketing, and customer service. Salesforce.

CRM 97

CRM SugarCRM Hubspot SalesForce 97

SugarCRM

JANUARY 25, 2024

A company is only as strong as its customers, and this year was a record-breaking one! With that in mind, we’re happy to announce the winners of our 2024 Customer Breakthrough Awards and recognize these companies’ success. We’ve curated nine awards categories, each demonstrating the diversity and uniqueness of the Sugar community.

SugarCRM 29

SugarCRM Customer Transportation Real Estate 29

SugarCRM

JANUARY 15, 2020

One of the most important tools for managers is an end-of-year review and setting up a new goal plan. Read on and find out about five Sugar tools to help you reach and exceed your goals this year. It’s obvious that in order to achieve success, companies now have to come up with a mobile approach. Business Analytics.

Tools 39

Tools SugarCRM Microsoft Social Media 39

Score More Sales

APRIL 30, 2013

There are three main reasons many companies have held off with a company-wide, systematized consistent CRM for their organization: Most of the systems have been extremely costly in the past. Many CRM tools are set up in a complicated way so a rep spends too much time learning them and then using them. COMPLICATIONS.

CRM 291

CRM Revenue SugarCRM System 291

SugarCRM

NOVEMBER 9, 2022

A company is only as strong as its customers, and this year was a record-breaking one! With that in mind, we’re happy to announce the winners of our 2022 Customer Breakthrough Awards and recognize these companies’ success. We’ve curated 10 awards categories, each demonstrating the diversity and uniqueness of the Sugar community.

Brainsell 49

Brainsell SugarCRM Customer CRM 49

SugarCRM

JUNE 27, 2023

In times of economic downturn, companies face significant challenges in maintaining stable revenue streams and retaining customers. Below are just a few of the top reasons why companies are turning to CX in economic downturns: 1. Now, more than ever is the time to listen and act on your customers’ needs.

Company 26

Company CRM SugarCRM Retention 26

Score More Sales

APRIL 26, 2013

Now add in social tools – does it all work together? Did you attend SugarCon13 – the largest SugarCRM gathering to date? Paul Foucher of SugarCRM. I’ll have a post next week on this, but for now we discussed some features that SugarCRM has announced in their Sugar7 product which will offer better mobile use.

CRM 179

CRM SugarCRM Guidelines Face-to-face 179

SugarCRM

NOVEMBER 1, 2022

Customer Relationship Management (CRM) is a business-critical software that powers companies worldwide. From supporting high-tech manufacturing companies process orders to empowering field sales for an up-and-coming services company, CRM makes the world go round. ” – Sr. IT Director, Manufacturing Industry .

Company 29

Company Buyer Scale CRM 29

SugarCRM

DECEMBER 14, 2023

Welcome back to our series’ fourth and last part: Mastering Sales ROI in Manufacturing: A SugarCRM Guide. This last part will discuss how you can strategically navigate analytics and reporting by monitoring and tracking with the right analytics tools and reporting structures. Let’s dive into it. What Is Data Analytics?

Analytics 26

Analytics ROI Report Data 26

SugarCRM

FEBRUARY 20, 2024

We worked in Excel and with all the different cities we delivered to and all the hubs we had, it created a mess for a personal service company. Andres went on to say, “Service to us is the most important part of our company. This is a significant consideration for any company and strategic planning.

CRM 26

CRM SugarCRM Transportation Pivotal 26

SugarCRM

OCTOBER 17, 2023

According to this BCG survey , around 70% of the respondents claimed that their companies already use generative AI, while about 19% claimed they are currently testing it. Companies that flirt with generative AI experience higher customer satisfaction, productivity, and overall growth rates. For Marketing, generative AI is the future.

Ideal Customer Profile 26

Ideal Customer Profile SugarCRM Marketing Lead Rank 26

SugarCRM

JULY 29, 2021

Some of the key topics discussed between Charles Hicks, General Manager, Sugar Serve at SugarCRM , Roy Grubbs, Customer Success Manager at SugarCRM , and Mario Del Cid, Customer Success Director, EMEA at SugarCRM include: The most common areas for improvement between sales and service: handoff points, closing the loop, and maintaining communication.

SugarCRM 52

SugarCRM Webinar Metrics How To Margin 52

SugarCRM

JANUARY 5, 2023

Gayle Richardson , CRM and DPO Manager at Juniper Education, and Andrew Ord , Product Owner at Rightmove, joined us on our last SugarConnected on Tour panel to discuss all things CRM adoption and how their companies fuel growth with SugarCRM. Juniper Education: From Siloed Data to SugarCRM Wizards. Dedicated Slack channels.

Ideal Customer Profile 26

Ideal Customer Profile SugarCRM Customer Face-to-face 26

SugarCRM

DECEMBER 19, 2023

It’s the main reason behind companies shifting customers to the forefront of all go-to-market (GTM) strategies. Integrated analytics and AI are key tools for tracking customer intent 80% of surveyed leaders report that they will turn to AI to maximize the value of their CRM platform over the next five years.

CRM 26

CRM SugarCRM Infusion Face-to-face 26

SugarCRM

FEBRUARY 26, 2020

Nowadays, traditional email marketing tools are adopting more features to try to appear as more fully-fledged automation tools. That said, those watered-down tools are still limited in sophistication and functionality, despite their facade of doing more. Helping drive more qualified leads to sales. Prioritizing leads.

Email Marketing 29

Email Marketing Tools Lead Rank Marketing 29

SugarCRM

MAY 28, 2020

Manufacturing companies have been trying to figure out ways to automate their processes for years. Manufacturing Global recently reported the top revenue driver for manufacturing companies is to create a brand strategy that differentiates your product from your competitors. CRM integration.

Benefit 26

Benefit Buyer Persona Company Marketing 26

SugarCRM

SEPTEMBER 25, 2019

We don’t just help with the questions you need answers to,” he told SugarCRM customers in his kickoff keynote. When Craig first hinted at his vision for the future of SugarCRM , little did we know just how deeply it would resonate. Craig Charlton did, and SugarConnection Boston attendees just found out why. “We

SugarCRM 22

SugarCRM Company Twitter LinkedIn 22

SugarCRM

OCTOBER 11, 2021

SugarCRM’s mission is to provide a platform that helps our customers serve their customers. Sugar Serve provides channels for your customers to engage with you and the tools you need to serve them effectively. I often need to compare our offering to other help desk tools such as Sugar vs. Zendesk.

SugarCRM 45

SugarCRM Comparison Engineering Data 45

SugarCRM

MARCH 25, 2021

Last year started perfectly for SugarCRM. Let’s dive in and see what SugarCRM was able to achieve during this momentous year—starting with innovative products and continuing with the growth of our company; here is our list. Sugar Market was also enriched with a new Nurture Builder tool that increases users’ flexibility.

SugarCRM 49

SugarCRM Churn Conference CRM 49

SugarCRM

OCTOBER 28, 2021

By surfacing Triblio’s account intel and Bombora’s Company Surge® intent data to prioritize accounts, we coordinate the next best actions within the Sugar platform to deliver personalized outreach. If you would like to see the full video recording, you may access it here.

Account Based Marketing 49

Account Based Marketing Intent Data SugarCRM Marketing 49

SugarCRM

NOVEMBER 22, 2021

Companies have always needed to manage customer data to track their clients. The demand for a tool to simplify this process isn’t new, but CRM as we know it today has started developing in the last fifteen years. We based SugarCRM on similar concepts: to empower customers and place them in control. Closing Thoughts .

CRM 26

CRM SugarCRM Scale Churn 26

SugarCRM

FEBRUARY 8, 2024

This is how Eden Exchange came to life and how today, the Australian company has global offices and partnerships across APAC, India, and the Philippines. In Eden’s exchange case, the company needed to also streamline their customer’s operations without running into too many technical requirements.

SugarCRM 26

SugarCRM Case Study Buying Cycle ACT 26

SugarCRM

FEBRUARY 26, 2020

Nowadays, traditional email marketing tools are adopting more features to try to appear as more fully-fledged automation tools. That said, those watered-down tools are still limited in sophistication and functionality, despite their facade of doing more. Helping drive more qualified leads to sales. Prioritizing leads.

Email Marketing 26

Email Marketing Tools Lead Rank Marketing 26

SugarCRM

JANUARY 18, 2021

SugarCRM surveyed in 2017 to find out how businesses were indeed approaching AI and data-driven processes. Respondents to the 2017 SugarCRM survey only rated chatbots as somewhat helpful, while they rated technologies surrounding machine learning, natural language processing, and voice-activated digital assistants as potentially very helpful.

SugarCRM 49

SugarCRM Survey Face-to-face Pivotal 49

SugarCRM

JANUARY 23, 2021

CRM applications tend to be a sales-driven tool and is where sales spend their day. There are many tools out there for marketing, but they are siloed and do not integrate fully with the CRM systems. Sync marketing lists from SugarCRM and segment data on any field in SugarCRM. Send, track, and measure email campaigns.

Sales Process 33

Sales Process Top of Funnel SugarCRM Marketing 33

SugarCRM

APRIL 9, 2024

Creative Foam , a manufacturing company established in Michigan over 50 years ago, has grown into an industry powerhouse. Today, the company has twelve facilities across the US and Mexico, one of the biggest tiers and OEMs in the automotive industry. Now, we can look at real data and quantify what we mean. We’re dealing in facts.

Sales Automation 26

Sales Automation Positioning Marketing Automotive 26

SugarCRM

DECEMBER 7, 2023

Welcome to the second part of our four-part series, Mastering Sales ROI in Manufacturing: A SugarCRM Guide. In this part, we will investigate how to approach sales forecasting and which tools will become your most extensive aid. Data collection is probably done automatically if you’re using a CRM tool.

Sales Forecasts 26

Sales Forecasts Forecasting ROI Infusion 26

SugarCRM

NOVEMBER 8, 2022

Backcountry is an online specialty retailer and parent company of four business units that specialize in gear for wilderness adventures and outdoor sports, including biking, skiing, snowboarding, climbing, fly-fishing, hiking, and camping. Like many companies, Backcountry staff logged and carried out manual tasks.

Ideal Customer Profile 26

Ideal Customer Profile SugarCRM Scale Customer 26

SugarCRM

JANUARY 14, 2020

How about that a 10% increase in customer retention yields a 30% rise in the value of your company? 5 Ways to Use Marketing Automation Tools to Improve Customer Retention. The post 5 Ways to Improve Customer Retention with Marketing Automation Tools appeared first on SugarCRM.

Retention 36

Retention Tools Lead Rank Lead Scoring 36

SugarCRM

MARCH 31, 2021

SugarCRM devised a solution to this dilemma: the time-aware CX platform, which now has become the fully-fledged High Definition Customer Experience (HD-CX) standard. Time-aware CX, a signal innovation from SugarCRM, represented a major shift in how we understand customer experience tools and the whole approach to customer relationships.

Forecasting 29

Forecasting Data SugarCRM Strategy 29

SugarCRM

MARCH 23, 2021

In fact, many companies build their entire sales strategy on a solid foundation of marketing initiatives and brand recognition. . Successful companies build their marketing and sales strategies around the customer. Christian Wettre, GM, Sugar Sell & Sugar Market, SugarCRM. Generate Return on Marketing Investments.

ROI 26

ROI SugarCRM Lead Rank Lead Scoring 26

SugarCRM

SEPTEMBER 14, 2020

A good CRM system provides tools for gathering information about prospects and current clients, and it makes analyzing the data simple so you can put it to use right away. While there are plenty of reasons to invest in a CRM project for your company, one major impetus is to find ways to boost customer loyalty.

Customer 42

Customer SugarCRM Loyalty CRM 42

SugarCRM

SEPTEMBER 5, 2022

SugarCRM has formed strategic partnerships with Triblio (a Foundry Company) and DealHub, two leading sales and marketing technology platforms. This webinar will show you how to extend the Sugar platform to engage with your prospects and customers using groundbreaking new digital tools. Sugar Mobile 48.0

SugarCRM 26

SugarCRM SME Webinar Metrics Groups 26