Remove Consumer Remove Customer Service Remove Education Remove Sales
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Three Customer Service Secrets—True or False?

Mr. Inside Sales

How would you rate your cell phone company’s customer service? To get the answers to these questions, we conducted a survey and here are some of the words consumers used most often: Dread. Customer service basics are a part of all inside sales positions. Frustrated. How are you at these crucial skills?

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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. A better way to train and educate your customer service teams is to get software that’s specifically built for that purpose.

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How To Build Trust With Consumers And Why You Need To!

Smooth Sale

Attract the Right Job Or Clientele: How To Build Trust With Consumers And Why You Need To! Our collaborative blog provides insights on how to build trust with consumers and the need for doing so. Your top priority is building trust with consumers and encouraging them to approach you. Trust Is The Success Factor.

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20 Podcasts Dedicated to Educating & Inspiring Entrepreneurs

Hubspot Sales

HubSpot’s own Skill Up podcast brings you the latest and greatest marketing, sales, and customer service advice and strategies. Tune into Side Hustle School for your daily dose of side hustle education. Many busy entrepreneurs don’t have a ton of time to consume content. Side Hustle School. Brown Ambition.

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Tactics To Help You Meet Your 2020 Sales Goals

Sales and Marketing Management

Or worse, could you lose your sales job altogether? You could be vulnerable if you’re not sharpening your sales skills and honing the tactics that will help you succeed in 2020. Forrester analyst Andy Hoar didn’t mince words when he spoke at the 2015 Forrester Sales Enablement Forum. Adapt to the Digital Business Environment.

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3 Keys to Effective Sales Teams in the Age of the Informed Buyer

Sales and Marketing Management

Author: Glenton Davis Today’s consumer has access to more knowledge than ever before, adding a burden to businesses to provide truly innovative products and services — and for sales teams to understand their companies’ offerings in a deep and informed way. More than ever, understanding one’s field is critical to sales success.

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