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10.5 Attitude Buster Remedies | Sales Training | Leadership.

Jeffrey Gitomer

Attitude Buster Remedies. Here is a list of attitude busters, with actions (remedies) you can take to overcome them: 1. Make more sales. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! The Sales Bible. Hire Jeffrey.

Remedy 334
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How to Apologize to A Client In Sales

SalesFuel

Apologizing is an art form that is the backbone of customer service…” writes Rachel Cagle for SalesFuel. This, according to Tim Riesterer , is known as the “service recovery paradox.” SalesFuel reports on study results that show 75% of customers want apologies when something goes wrong. Or they don’t apologize at all.

Hiring 52
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Are You Offering Your Customers the Best Service??

Smooth Sale

Attract The Right Job Or Clientele: Are You Offering Your Customers The Best Service? Our collaborative blog asks the question and provides insights on ‘Are you offering your customers the best service?’. Many companies err by ignoring both of these or placing too much emphasis on attracting new customers.

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Angry customer? Why that’s actually good news for you

Selling Essentials RapidLearning Center

Is it fun to encounter a customer who’s spitting mad about something you sold them, a late delivery, or an after-sales service failure? The implication of this state of mind is that these customers haven’t given up on you. But of course, neither response gets the customer what they want: a solution.

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Dramarama: Coach Your Customer Experience Team From Surface Acting to Deep Acting

Miller Heiman Group

Customers who reach out to service teams have specific emotional needs—and a study that we recently conducted online with 5,500 global consumers confirmed that customers expect service employees to display a specific emotion in response to their issues. ning moment that builds customer loyalty.

ACT 86
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Couch Buying and Customer Thriving: 5 Customer Service Tips to Revolutionize Day-to-Day Customer Support

Lessonly

When I arrived, the sales representative told me that their phones had been disconnected for a week, so I went ahead and ordered the couch there in person with the promise that I’d have it within two weeks. This entire experience resulted in me, a very angry customer, canceling my order all together. If you train them, they will come.

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The Monthly Rundown: Startups to Watch from Shamus the Sales Guy

Crunchbase

I’ve worked my way up the sales ladder by keeping a pulse on up-and-coming startups – always looking out for the latest funding rounds and companies with impressive growth signals. By the time a company reaches Series D or higher, it’s a household name every sales rep has on their radar. HQ: Copenhagen, Denmark.