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Letting Your Prospects Train You

The Pipeline

Over the years, I have found that some of my best prospect interviews have come as a result of something another prospect asked me. If you approach sales with the right attitude and outlook, you can help customers, make money, and get a free education. Refining how they prospect and conduct discovery. Train The Prospect.

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3 Ways to improve Your Customer Retention Scorecard

Babette Ten Haken

Do you have a customer retention scorecard? Any of the plethora of scoring systems which measure customer satisfaction and loyalty. And your own performance is measured and compared with the ratings customers provide on a quarterly basis. After all, they are hired, and compensated, to go out there and hunt prospective clients.

Retention 154
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The Ultimate Guide To Email Marketing For SMES

Pipeliner

Effective e-mail marketing entails that you know your market and how and when they like being talked to so you can convince them properly to make a purchase and give them good customer service that keeps them coming back for more. As an SME, you have a very personal relationship with your customers. THE NITTY GRITTY.

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Will Customers evaluate Your Storytelling Credibility?

Babette Ten Haken

Your customers will try to evaluate your storytelling credibility. Especially if the customer stories you tell seem too good to be true. Yet, each time she either sent that story to current or prospective clients, or told that story to them herself, she fell short of being convincing. Learn how to better serve your customers.

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How to Build the Guidance That Turns Strategy into Action

Highspot

Our work helping hundreds of customers enable their revenue teams to execute strategy has reinforced my perspective that to successfully land strategic plays that drive business outcomes, you must first ask the right questions. Who is my customer? WHO (Customer). Each SME should be one person. Who is my audience?

SME 85
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How You Can Build the Perfect SMB Sales Strategy

Zoominfo

What is the Difference Between SMB and SME? SMEs (small-to-medium enterprises) operate similarly to SMBs but at a slightly larger scale. Also known as “Mid-Market” companies, SMEs have 101-500 employees and generate $10 million – $1 billion. But what if your SMB customer stayed with you for a long period of time?

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Winning Sales: How You Need To Be Enabled

Anthony Iannarino

You need to know why your prospective client should change. When explaining a gap your prospect hasn’t yet identified or framed effectively, you are proactive and approaching them from Level 4. Win customers away from your competition. Your prospective clients have questions at every phase of the sales conversation.

SME 95