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7 Ways to Level Up Your Support with Customer Service Training Software

Lessonly

Now more than ever, customer service is playing an integral role in the ways companies do business. No one, not even the corporate behemoths, can afford to have a negative customer service persona. With customer service training software. These are the bases of customer care. Add variety.

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The 12 Best Lead Nurturing Software Options for Your Business

LeadBoxer

Lead nurturing software automates much of this process, letting your sales reps stay focused on high-touch connections. With lead nurturing software, you can deliver tailor-made emails, texts, and other content in response to any number of lead behaviors, all at scale. What is Lead Nurturing Software?

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How to Create a Targeted B2B Customer Profile

Zoominfo

Creating customer profiles for these prospects is crucial for your marketing campaigns—and in the end, your sales. Focusing on segmented groups of potential customers not only saves time and resources, but the marketing campaign as a whole. The Benefits of Creating Customer Profiles. Fill out your new customer profile.

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Proactive Customer Service: It’s Like Washing Your Dishes

Lessonly

For most of you, the days of roommate living have come to an end, but for me, I still live with a group of friends from college in a house we rent in downtown Indianapolis. So, how do smelly dishes relate to customer service? The idea of proactive customer service sounds great, but what does this really mean?

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Why Do You Need a CRM Strategy and How Do You Create One?

Pipeline

A customer relationship management (CRM) strategy is the blueprint that outlines how you’ll achieve specific organizational goals. These goals can be broken down into four groups. Enable clear communication with your sales, marketing, customer support, and accounting teams. Where can you get new lead sources?

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How to Create a Targeted B2B Customer Profile

Zoominfo

Creating customer profiles for these prospects is crucial for your marketing campaigns—and in the end, your sales. Focusing on segmented groups of potential customers not only saves time and resources but the marketing campaign as a whole. What’s Included in a B2B Customer Profile? How did your marketing team not know?

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Forging a Career in Insurance Sales — The Complete Guide

Hubspot Sales

You can do this by joining social media groups like the Insurance Professionals on LinkedIn or by attending networking events. Sites like Eventbrite and Patch.com help you find local insurance events to socialize with other agents, share your marketing strategy, and refer business to each other. Image Source 2.

Insurance 101