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How To Boost Client Retention – Without Customer Service or Account Reps

Sales and Marketing Management

Harvard Business Review estimated that customer acquisition is 5 to 25 times as expensive as customer retention. What’s more, a Bain & Company study found that increasing customer retention rates by a mere 5% boosts profits by 25% to 95%. Put your whole team in a customer-facing role. What to do?

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Sales Strategy 101: The Ultimate Guide

Zoominfo

When developing a sales strategy, many leaders aren’t sure where to begin. Whether you’re starting from scratch or looking to revamp an existing sales strategy, creating campaigns based solely on instincts or assumptions is no longer acceptable. What is a Sales Strategy? What makes a sales strategy effective?

Strategy 130
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How to Get Sales and Customer Service Teams Working Together

Zendesk Sell

This is a great thing for customers, and it’s a great thing for businesses that want to build long-term relationships with those customers. But this shift towards relationships and away from mere transactions has also revealed one of the fundamental problems in how we think about sales and customer service.

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The 18 Best Places for Sales Reps to Research Prospects [Expert Tips]

Hubspot Sales

Prospect research is a challenge that's every bit as frustrating as it is essential — so to help you out, we've put together a list of 18 of the best places to research buyers before sales conversations. If you decide to leverage LinkedIn to guide or support your prospect research efforts, there are some key steps you should follow.

Research 128
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Unique Selling Points in Local Business Proposals: Stand Out Strategies

BuzzBoard

Your digital marketing agency’s USPs could span specialized industry expertise, proprietary technology, exceptional customer service, or competitive pricing. Remember, a strong USP should be compelling enough to attract and retain customers, ultimately enhancing business growth and profitability.

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Voicemail as a Prospecting Strategy? YES! | Sales Motivation and.

The Sales Hunter

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Voicemail as a Prospecting Strategy? Let’s face it. Cold-calling can and does still work if you apply the right strategy — and the strategy starts with voicemail. Client List. Testimonials. FREE Resources.

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The CRM Has Evolved. How About Your Sales Strategy?

Hubspot Sales

But how about your sales strategy? Let's look closer at how CRM has changed and how your sales strategy can keep up. Once upon a time, the only way to know how your customers were doing or if prospects were ready to buy your product or service was to chat with them directly – face-to-face, over the phone, or eventually via email.

CRM 123