5 CRM tricks to help you put a smile on your customers' faces
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SEPTEMBER 6, 2019
The whole point of using a CRM tool is to manage customer relationships, isn’t it? While CRM software adoption is certainly on the rise, with more than 47% of global businesses planning to increase spending on help desk and customer service software , there is a lot of room for improvement in the context of how CRM tools are utilized.
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