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IBM Study Cites 4 Key Traits of the New Midmarket Sales Professional

Score More Sales

Employees, including sales professionals and sales leaders in midmarket companies will need to have four main traits to be competitive in the workforce according to the 2012 IBM Global CEO Study. The study was published today with 226 midmarket companies participating – we are just focusing on the midmarket CEOs for this post.

Study 198
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Cross-cultural training: A must for many organizations

Selling Essentials RapidLearning Center

That’s why training experts now list cross-cultural competency as essential employee learning. What should training in cross-cultural skills include? Beyond imparting information, a training program can help employees develop appropriate attitudes when dealing with colleagues from different cultural backgrounds.

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10 Sales training ideas that increase team readiness

BrainShark

Reps need to know A LOT to be at their best in front of buyers, but has your sales training strategy kept up with the times? Many organizations’ sales training has grown stale by relying on old-school tactics, like on-site boot camps and long-winded presentations, causing information overload for new reps.

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Hard for you to say you’re sorry?

Sales and Marketing Management

Turns out, the inevitable customer crisis can become one of your best opportunities to deepen customer commitment?—?if Prior to our latest research, apologies had been a reasonably well-studied area. In this study, you’ve seen there is a clear and consistent apology framework you can use to build and deliver your apology message?

Loyalty 234
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“Why I’m So Interested In Selling,” Gus Maikish

Partners in Excellence

Having majored in Psychology there weren’t many opportunities for someone with a BS degree in that field. IBM was not hiring in 1969 when I was discharged so I worked at a few other companies doing technical work and studied for an MBA in night school. My sale made it to the Wall Street Journal.

Banking 77
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Mentoring: Does it really help develop careers?

Selling Essentials RapidLearning Center

One landmark study , by scholars at the universities of Georgia and South Florida, stands out. The researchers compiled the results of 43 studies of workplace mentoring and put them through advanced statistical analysis. Journal of Applied Psychology, 89(1), 127-1367. Academic research says yes — with a caveat.

Journal 52
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Sales Training Topics That Get Results

The Digital Sales Institute

Sales training topics that actually get results can be challenging to nail down. When planning out sales training, consider what customers are looking for, what they are trying to avoid, and what tips the scale in favor of the winning supplier. Training that gets salespeople to effectively solve the customers challenge at hand.