SugarCRM

MAY 31, 2019

Later that focus shifted to creating this company, SugarCRM. June 1st celebrates the 15 year anniversary of SugarCRM, what has apparently become my life’s work. I want my CX to guide me through my calls, meetings and follow-up tasks. The post Happy Birthday SugarCRM! Happy, successful customers. I certainly am.

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Sales Gravy

SEPTEMBER 16, 2023

Delivering A Next-Level Customer Experience In this Sales Gravy Podcast, Jeb Blount talks to Clare Dorrian, SugarCRM's CMO, about putting people first, building human connections, and prioritizing the customer experience in a saturated market.

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SugarCRM

FEBRUARY 19, 2021

Yes, technology will never replace the human connection needed when it comes to selling effectively but it can enable it and that’s where SugarCRM is meeting the moment. . The post Where We Meet the Moment appeared first on SugarCRM. It’s time to put CRM to work. . And it starts right here, at Sugar.

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SugarCRM

MARCH 22, 2018

Openness and integrity have long been SugarCRM core values. It’s not just about meeting regulatory compliance. It’s an opportunity for SugarCRM customers to build a relationship based on trust and transparency with their own customers. That’s the premise, anyway.

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SugarCRM

FEBRUARY 1, 2024

Sales Automation with a Touch of Gen AI Gen AI is here to kick your sales-related process into gear and empower your reps with all the information they need to successfully conduct meetings and close deals without leaving their email inbox.

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SugarCRM

JANUARY 25, 2024

Let’s Meet the Winners! zazen Water , a provider of alkaline water solutions in Australia, is recognized for its use of SugarCRM to support business growth and customer satisfaction. We’ve curated nine awards categories, each demonstrating the diversity and uniqueness of the Sugar community. FAMO GmbH & Co.

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Hubspot Sales

SEPTEMBER 16, 2020

The easy access to calendars, dashboards, meetings, contacts' information, and up-to-date data that comes with a mobile CRM can help sales reps remain in tune with how their teams are operating. The app features quick email and meeting outreach, a detailed caller ID screen, and consistently accessible live chat. Salesforce.

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SugarCRM

SEPTEMBER 23, 2019

It has to be the direction that SugarCRM is heading with their customer experience (CX) vision. We’ll be within ten feet of some of the world’s brightest SugarCRM experts willing to help you find the best strategies in customer experience solutions. Why should attendees stop by to meet you in person? .

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SugarCRM

MARCH 26, 2021

Below is the video recording of the meeting, general notes as well as the slide deck. Where We Meet the Moment – How SugarCRM can help you create the high-definition customer experience your business needs and your customers crave. The post Top 3 Ways to Stop Revenue Loss and Customer Churn appeared first on SugarCRM.

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SugarCRM

NOVEMBER 9, 2022

Let’s Meet the Winners! The Customer of the Year award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impacts using the platform. CQUniversity has committed to driving usage of SugarCRM to improve engagement with its most important stakeholders.

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SugarCRM

FEBRUARY 15, 2024

By leveraging the insights gleaned from CRM software, manufacturers can confidently pursue opportunities that align with customer preferences and tailor their product development and marketing strategies to meet the evolving demands of their customer base effectively.

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SugarCRM

DECEMBER 5, 2023

Welcome to the first part of our four-part series, Mastering Sales ROI in Manufacturing: A SugarCRM Guide. In fact, a recent SugarCRM research report uncovered that 41% of sales, marketing, service, and IT leaders believe that intent data and lead scoring are the most important CRM-based activities for organizations.

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SugarCRM

DECEMBER 14, 2023

Welcome back to our series’ fourth and last part: Mastering Sales ROI in Manufacturing: A SugarCRM Guide. For example, SugarCRM steps in to translate that data into actionable insights. The SugarCRM Recipe for Analytics and Reporting We know that data in its raw form is not of much use.

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SugarCRM

JANUARY 20, 2022

In this webinar with Jana Ferguson, Director of Customer Development and Brie Rowe, Director of SugarU at SugarCRM, we discussed our best practices to ensure CRM excellence. Chat, email, and meetings are the most popular channels to promote peer engagement. Below are the first 2 minutes of the webinar and the slide deck.

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SugarCRM

MARCH 19, 2020

We are currently crafting a re-imagined virtual experience, which will continue for all scheduled events until we are able to, once again, meet together. Thank you for your continued trust and faith in SugarCRM. The post A Message from Sugar CEO, Craig Charlton, to Our Customers and Partners appeared first on SugarCRM.

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SugarCRM

JANUARY 5, 2023

Gayle Richardson , CRM and DPO Manager at Juniper Education, and Andrew Ord , Product Owner at Rightmove, joined us on our last SugarConnected on Tour panel to discuss all things CRM adoption and how their companies fuel growth with SugarCRM. Juniper Education: From Siloed Data to SugarCRM Wizards.

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SugarCRM

SEPTEMBER 5, 2022

SugarCRM has formed strategic partnerships with Triblio (a Foundry Company) and DealHub, two leading sales and marketing technology platforms. This award celebrates a partner and SugarCRM customer who have joined forces to drive innovation and positive business outcomes together.

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SugarCRM

DECEMBER 22, 2022

Casabaca Toyota was able to achieve this with the help of SugarCRM. In its first implementation of SugarCRM, the company was able to digitize these processes to conduct simple activities like collecting data and sending invoices. . Digital transformation with SugarCRM has enabled far more than just great business results for Casabaca.

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SugarCRM

DECEMBER 19, 2023

While technology will never replace the human connection needed when it comes to selling effectively, it can enable it, and that’s where SugarCRM is meeting the moment. Where We Meet the Moment—It’s Time to Put CRM to Work. Start with why.

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SugarCRM

DECEMBER 7, 2021

Last month, SugarCRM held its annual industry analyst summit where we shared company updates, provided a preview of what’s next, and showcased our customers’ success. SugarCRM’s CSO and co-founder, Clint Oram joined the lively discussion. With that in mind and without breaking NDAs, I’d like to share some key takeaways from the event.

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SugarCRM

JANUARY 18, 2021

SugarCRM surveyed in 2017 to find out how businesses were indeed approaching AI and data-driven processes. Respondents to the 2017 SugarCRM survey only rated chatbots as somewhat helpful, while they rated technologies surrounding machine learning, natural language processing, and voice-activated digital assistants as potentially very helpful.

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SugarCRM

DECEMBER 29, 2020

Make Sure You Meet the Requirements. You must be familiar with G Suite and how to set up the SSO configurations that meet your organization’s needs. SugarCRM Application) and upload a logo. Enable the SugarCRM App for Users. Your users can now log into their SugarCRM accounts automatically using SSO.

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SugarCRM

NOVEMBER 3, 2022

Businesses often have a team of dedicated sales development reps (SDRs) who review MQLs handed over by the marketing team to ensure that the MQL meets the company’s budget, authority, need, and timing (BANT) criteria and is therefore ready to work with a salesperson. MQLs are managed in the Leads module in SugarCRM.

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SugarCRM

FEBRUARY 20, 2024

Andres stated, “A couple of years ago, when we implemented SugarCRM, it really helped us to prioritize organizing the different leads and potential clients that were coming in because, before Sugar, everything was completely disorganized. Andres stated, “We also have a big Business Intelligence (BI) department.

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SugarCRM

OCTOBER 17, 2023

Quality vs. Quantity : An overworked marketing department may prioritize quantity over quality, rapidly churning out content and campaigns to meet deadlines. SugarCRM: Empowering Marketers with Generative AI Capabilities With SugarCRM, marketers can let the platform do the work and handle the high-value tasks instead.

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SugarCRM

NOVEMBER 22, 2022

Meet Our 2022 Customer Breakthrough Award Winners — We’re happy to announce the winners of SugarCRM’s 2022 Customer Breakthrough Awards and recognize our customers who deliver breakthrough CX with Sugar.

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SugarCRM

MARCH 29, 2022

release, expected to arrive in April, SugarCRM will convert all SugarCloud-hosted Professional and Enterprise customers to Sugar Sell. Integrate with Everything – Integrate your everyday tools, from email and calendars to online meetings and social media apps, so sales opportunities will follow wherever you go.

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SugarCRM

AUGUST 3, 2022

In this article, Clin Oram, Co-founder and Chief Strategy Officer at SugarCRM, explains how to adapt marketing, sales, and services strategies and accelerate digital transformation to meet the new demands of working remotely. Leadership Lounge Conversation. It’s a Wrap!

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SugarCRM

NOVEMBER 12, 2018

By Zachariah Sprackett, SVP, DevOps at SugarCRM. Elsewhere, our SugarCRM mobile update enables users to generate quotes, view emails and convert leads from anywhere. The SugarCRM Plug-in for MS Outlook features a reimagined user experience and improved sync performance that help users accomplish tasks more quickly.

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SugarCRM

NOVEMBER 11, 2020

That means you meet the customer’s need even before they know it’s there, making you a trusted resource the consumer returns to repeatedly. At SugarCRM, we’re providing the next frontier in CRM analytics, giving our clients the power to predict the future so they can best serve their customers while meeting business and sales goals.

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SugarCRM

OCTOBER 27, 2022

Customer expectations are continuing to rise every day, which means businesses must operate in ways that meet new CX standards set by the digital environment. Software never stands still, so it was no surprise that some of SugarCRM’s product leaders at SugarConnected 2022 were talking about our product roadmap.

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SugarCRM

SEPTEMBER 22, 2022

This article provides seven steps businesses can take to help meet the CX imperative and cultivate customers for life, resolving the Great Customer Resignation. When you follow these seven steps, you are empowering the organization to anticipate and meet your customer’s needs. Step 1: Identify Why Customers Leave Your Business.

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SugarCRM

MARCH 31, 2021

SugarCRM devised a solution to this dilemma: the time-aware CX platform, which now has become the fully-fledged High Definition Customer Experience (HD-CX) standard. Time-aware CX, a signal innovation from SugarCRM, represented a major shift in how we understand customer experience tools and the whole approach to customer relationships.

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SugarCRM

NOVEMBER 8, 2021

While gaining a rich set of capabilities with the breadth and depth to meet your business needs is important, the cost of customization can be deadly. There is always an associated cost to absorb and understand a CRM system’s surrounding administration and complexity.

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SugarCRM

NOVEMBER 8, 2022

From there, both companies can work together to find new and innovative ways to meet changing customer expectations and needs. How Backcountry and SugarCRM Aligned on Shifting Customer Needs. SugarCRM offers robust sales tools without the complexity.

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SugarCRM

MAY 24, 2022

If your teams work virtually or it’s difficult to meet in-person, explore ideas for socializing online like happy hours via Zoom. Meet Regularly. In the past, regular collaboration meant recurring meetings. In the past, regular collaboration meant recurring meetings. Every sales and marketing touchpoint is valuable.

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SugarCRM

DECEMBER 7, 2023

Welcome to the second part of our four-part series, Mastering Sales ROI in Manufacturing: A SugarCRM Guide. At SugarCRM, we infused predictive analytics into our Advanced Forecasting Module. In this second part, we dive into the Art and Science Behind Sales Forecasting.

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