Shari Levitin

JUNE 16, 2022

Back in those days, we purchased airline tickets at the airport ticket counter. Years ago, a large hospitality company hired my team to build a comprehensive training program for over one hundred of their sales sites. Her team was outproducing all the others in the company, and it was easy to see why after meeting her.

Airlines 62

Airlines Hiring Negotiation Construction 62

Shari Levitin

JUNE 16, 2022

Back in those days, we purchased airline tickets at the airport ticket counter. Years ago, a large hospitality company hired my team to build a comprehensive training program for over one hundred of their sales sites. Her team was out-producing all the others in the company, and it was easy to see why after meeting her.

Airlines 62

Airlines Hiring Negotiation Referrals 62

Highspot

MARCH 27, 2019

Sprinkled among big names such as Zillow and Alaska Airlines were hundreds of employees donning brightly colored, branded t-shirts with both familiar and unfamiliar names — the new cohort of technology companies had a substantial presence. The post Meet Seattle’s Next Generation of Tech appeared first on Highspot.

Meeting 40

Meeting Microsoft Nonprofit Face-to-face 40

The Pipeline

AUGUST 7, 2013

Maybe I can help you relate differently, you know when your flight is delayed, and you face getting to an important meeting late, doesn’t matter what the airline says, it doesn’t change the fact that it was late. A lack of consistency on reviewing, training and reviewing the activity and the quality of execution.

Airlines 282

Airlines Face-to-face Pipeline Coaching 282

Sales and Marketing Management

DECEMBER 14, 2020

But Kavadellas recognizes the golf course doesn’t suit everyone as an effective setting for a sales meeting. A Sales Benchmark Index survey from 2017 reported that in nearly 75% of sales situations, customers prefer not to meet in person. Is it necessary to train sales reps on new skills? positive or negative,” he writes.

Demand Generation Targets 120

Demand Generation Targets Outsourcing Services Face-to-face Travel 120

Anthony Cole Training

NOVEMBER 20, 2012

Do the airlines and the FAA seriously expect us to believe that our devices will interfere with navigation when there's no WiFi on the plane, but when there is WiFi on the plane, then the devices won't interfere? The decision-maker won't meet with you. They tell us that these signals can interfere with the plane's instrumentation.

Airlines 137

Airlines Prospecting Decision Maker Vendor 137

Understanding the Sales Force

JULY 2, 2014

When commercial airlines made flying affordable enough for everyone, it didn''t eliminate buses, trains and cars. But once a meeting has been scheduled, the social must be dropped in favor of the selling. It simply became a better choice for long-distance trips. We still use our cars to drive 120 miles! I''m a social seller.

Airlines 196

Airlines Hubspot Inbound Top of Funnel 196

Score More Sales

JUNE 25, 2014

Employ disciplined collaboration – don’t have a meeting for meeting’s sake. Think airline industry after 9/11. Lori speaks, writes, trains, and consults with inside sales teams in mid-sized companies. Do you have an open door policy? Over-collaborating is as bad as under-collaborating.

Marketing 217

Marketing Airlines Ideal Customer Profile Construction 217

Lessonly

NOVEMBER 10, 2021

Call center training certification can help agents hone this balancing act. . How many times have you listened to a muffled airline announcement and actually understood every word? A call center 101 training newbie might assume that it’s all about the chit-chat, but good CS training emphasizes listening skills, too.

Training 26

Training Customer Service Airlines Exact 26

Pipeliner

SEPTEMBER 21, 2019

Using these approaches involves extensive study, which often amounts to four to five years of formal training. Pilots are definitely the highest paid in the transport sector, considering the fact that most airline companies even offer very high compensation packages that include attractive bonuses and perks. Commercial Pilot.

Real Estate 68

Real Estate Airlines Salary Tourism 68

Smooth Sale

DECEMBER 18, 2018

Putting oneself in the client shoes starts with asking why they are taking the time to meet. Long ago, airlines went out of their way to ensure passenger comfort. Advertising for one airline did preach that it was the best way to fly. Apply the experience to your future sales calls and meetings. Now go out and sell!’.

Airlines 60

Airlines Loyalty Hiring Commission 60

Xvoyant

JULY 16, 2020

And that’s why I appreciate the airline club rooms. Just like different airlines have different airport benefits, each micro-community has something different to offer to sales leaders. I share content for sales leaders to use immediately in their own organizations. Sales Meeting Ideas. Mindset Training.

Social Media 62

Social Media Airlines LinkedIn Travel 62

Carew International

APRIL 26, 2018

Last week, a Dallas-bound Southwest Airlines flight made an emergency landing in Philadelphia after an engine exploded in flight. One effective practice to test our comprehension at the conclusion of every meeting or call is to restate for customers our key takeaways from their input. Think about that for a moment.

Airlines 41

Airlines Engineering Call-back Benefit 41

Carew International

APRIL 26, 2018

Last week, a Dallas-bound Southwest Airlines flight made an emergency landing in Philadelphia after an engine exploded in flight. One effective practice to test our comprehension at the conclusion of every meeting or call is to restate for customers our key takeaways from their input. Think about that for a moment.

Airlines 40

Airlines Engineering Call-back Benefit 40

Tony Hughes

FEBRUARY 28, 2018

This is an unlikely but true story about iconic brands being protected by an amazing airline captain , the power of social media, and how to create customer-centric culture. The largest passenger airliner in the world was severely degraded and had probably lost 50% of system networks and 65% of the aircraft’s roll control.

Airlines 54

Airlines Engineering Transportation Call-back 54

John Barrows

OCTOBER 14, 2019

When you are getting ready to call the airline for example and get the automated bot on the phone. And as you can train yourself to listen for certain things, you can train yourself to look at body language and listen to speech patterns. How annoying is that? If the FAQs on a website don’t help you but there’s no support.

Scale 77

Scale Airlines Social Media Sales 77

Pipeliner

JANUARY 3, 2019

We call our airline or financial institution and we wait in the call queue for 20-30 minutes for a service rep to take our call. When rising consumer expectations for more and better treatment meet the organizational minimalist mentality, something has to give. Do they meet customer expectations? Are they being used?

Margin 70

Margin Airlines Consumer Decision Maker 70

Hubspot Sales

FEBRUARY 8, 2018

For every 100 emails, you get 10 booked meetings. Of those meetings, you typically close three deals. If you booked 15 meetings instead, you could close four or five additional deals. Professional Training and Coaching: 36%. What is the average email open rate for professional training and coaching companies?

Industry 143

Industry Real Estate Outsourcing Services Biotechnology 143

Pipeliner

DECEMBER 27, 2020

Sales strategy includes everything from how you train your sales team to how you qualify leads. Where in-person sales meetings may have been the norm, today more sales are happening virtually or over the phone. For instance, airlines began focusing on cargo flights, and hotels offered day rates for work-from-home employees.

Pivotal 98

Pivotal Strategy Face-to-face How To 98

Score More Sales

JUNE 5, 2013

From 2007 until 2011 Porter was VP of Marketing at Virgin America – which has to be anyone’s favorite airline if you’ve flown on a Virgin flight. Since the value of connection has been the foundation of my business life, I was captivated by the book, the topic, and all the side conversations about networking since then.

Networking 219

Networking Top of Funnel Lead Rank Lead Scoring 219

Customer Centric Selling

SEPTEMBER 3, 2015

By Gary Walker, EVP of Channel Sales & Operations, CustomerCentric Selling® - The Sales Training Company. He was telling me about a conversation he had with a prospect company’s VP of Sales and VP of Human Resources about training their salespeople. It’s called basic training and advanced infantry training.

Airlines 40

Airlines Social Selling Training Channels 40

Customer Centric Selling

JUNE 15, 2016

First they lure you in and make you feel beholding to them by giving what are theoretically free trips, meals, airline tickets, etc. Finally they have private meetings with each couple and the threat that if you leave the premises they won’t honor the “special pricing” that has been offered. Need some help to increase sales?

Buyer 40

Buyer Decision Maker Airlines B2C 40

Lessonly

SEPTEMBER 25, 2020

His love for planes, people, and practice is evident in how he carries himself and how he leads and trains new pilots. We learned… Flight crews often never cross paths more than once, so having universal training is essential. Pilots in training spend countless hours in simulators practicing every possible scenario.

Airlines 20

Airlines Licensing Social Media Training 20

Hubspot Sales

MARCH 15, 2019

There's a reason why airlines instruct us to place our own oxygen mask on before helping others: if we don't take care of ourselves, we can't take care of someone else. Ensure the tool is scalable – that it grows along with your business and can meet your business's changing needs. Speaking of which …. Spread your message.

Outsourcing Services 145

Outsourcing Services Scale Lead Rank Lead Scoring 145

Sales Evangelist

OCTOBER 17, 2019

Nothing replaces a full-on immersion and meeting people. Salespeople have skills and it's up to having the right training to be able to unleash those skills. There will be more on this at the “Unleash the Power Within” event that’s going to happen at the American Airlines Arena on November 7-10. Day 1: Turn fear into power.

How To 40

How To Airlines Call-back Up-Sell 40

Pipeliner

MAY 26, 2018

At your initial meeting, the car salesperson is quite happy. Airlines come to mind. But instead, it must be the other way around. Let’s say that you’re in the market for a new car. You do adequate research, and then go down to a dealership to check one out. Because you’ve done serious research, they think that it will be an easy sale.

Networking 55

Networking Decision Maker Buying Cycle Tourism 55

MTD Sales Training

JANUARY 27, 2017

55% of the message you send out when you meet people is through your body language. If the airline counter agent tells you that you must pay extra for your heavy bag, don’t get angry at the agent! Your beef is with the airline’s policy (and possibly your failure to read the fine print). Use a clear, calm voice.

Airlines 133

Airlines Policies Negotiation Insurance 133

Sales Hacker

JUNE 16, 2020

His expertise stems from over 20 years of consulting, coaching, speaking training, and writing. With limits on in-person meetings, it’s even more important to double down on your digital selling strategy. His expertise stems from over 20 years of consulting, coaching, speaking and training.

Government 99

Government Call-back Real Estate Face-to-face 99

Sales Training Advice

OCTOBER 5, 2012

For some this is a major role, for example going out and meeting with potential customers. s the airline industry brought us the concept of ‘moments of truth’ – every point of contact, or interaction of customers and prospects with your business – it’s people, processes and systems. In the 1980?s

Hiring 42

Hiring Referrals Strategy Airlines 42

Sales Hacker Training

MAY 26, 2020

Sales teams need to understand the why behind their virtual selling training. That represents 55% of airline revenues. trillion that companies could have spent on new salespeople, new training, and new tools. It makes quick meetings and fast start times possible, since key stakeholders become available. Scalability.

Benefit 122

Benefit Decision Maker Travel Airlines 122

LeveragePoint

SEPTEMBER 21, 2018

An ROI of 300% over three years ought to meet your hurdle rates.”. Our airline furniture is better designed, more comfortable and 20% lighter. Organizers meet their individual goals when they solve specific business problems. Some influencers hijack meetings with hard questions that are irrelevant to others.

Account Based Marketing 20

Account Based Marketing Account Lead Rank Lead Scoring 20

Sales Evangelist

JULY 2, 2019

It simply means your focus is on bringing value to the marketplace and to others. No one will buy from you because you need the money or you have a quota to meet. Then make a plan for meeting other people that you can develop know-like-and-trust relationships with. We’re human beings and we’re different types of people.

Strategy 40

Strategy Airlines Lead Rank Lead Scoring 40

Sales Hacker

APRIL 22, 2019

Why training is so important. Don’t Be Afraid to Re-Train [35:33]. Showpad’s all-in-one platform empowers sales and marketing teams to engage buyers through industry leading training and coaching software and innovative content and engagement solutions. Don’t Be Afraid to Re-Train. What You’ll Learn.

Company 54

Company Hiring Scale How To 54

Sales Hacker

AUGUST 18, 2020

More sales meetings. One, we’ve got first party relationships with a number of enterprises like Marriott, United, American Airlines. Saw myself entering into the buy side, so was on the marketing side working for Southwest Airlines Vacations at the time. Was there training that you sought? The result?

Lead Rank 107

Lead Rank Scale How To Travel 107

Jonathan Farrington

JULY 12, 2013

The sequence of events is often typical – an ‘important’ meeting of department heads is set up to find out who the culprit was and why, but it’s too late – all you can do is learn from the mistakes – or at least that’s the logical outcome. Worst of all, when you have a problem, you can’t get it resolved easily!

Customer Service 36

Customer Service Oracle Customer Airlines 36

Sales Hacker

JUNE 12, 2018

1) Training SDRs as if they were Account Executives. Mistake #1: Training SDRs as If They Were Account Executives. No product training, so let’s just give them a phone, a computer and off we go, right?” You don’t hire a kid out of college and make him a pilot for Delta Airlines without training.

Scale 75

Scale Hiring Ideal Customer Profile How To 75