Zoominfo

JANUARY 11, 2021

The lack of events in early 2021 trickles down to other industries, such as airlines, hotels, and tourism. It also hurts sales and marketing efforts that center on meeting customers face to face. In fact, comparing meeting totals in Q1, the numbers are stark. Noticeable decline in total events.

Conference 162

Conference Tourism Hotels Face-to-face 162

No More Cold Calling

MAY 14, 2012

I challenge you to put down your phone during a meal or a meeting. Do you remember the Southwest Airlines’ “Some Things Are Just Better In Person” campaign (2001)? Southwest Airlines isn’t perfect (no airline is). What has happened to the art of conversation? Be with the person you’re with. Find a Topic of Conversation.

Conversion 289

Conversion Airlines Facebook Campaigns 289

MTD Sales Training

JANUARY 27, 2017

55% of the message you send out when you meet people is through your body language. If the airline counter agent tells you that you must pay extra for your heavy bag, don’t get angry at the agent! Your beef is with the airline’s policy (and possibly your failure to read the fine print). Use a clear, calm voice.

Airlines 133

Airlines Policies Negotiation Insurance 133

Zoominfo

JANUARY 11, 2021

The lack of events in early 2021 trickles down to other industries, such as airlines, hotels, and tourism. It also hurts sales and marketing efforts that center on meeting customers face to face. Noticeable decline in total events In fact, comparing meeting totals in Q1, the numbers are stark.

Conference 130

Conference Tourism Hotels Face-to-face 130

MTD Sales Training

OCTOBER 24, 2018

Herb Kelleher, the famous CEO of Southwest Airlines, states in his book ‘From Nuts!” Saying something like, “I agree that on this occasion, because of circumstances beyond our control, we didn’t meet your expectations, and I have apologised for that. In fact, Kjerulf states that sometimes they are just plain wrong !

Airlines 274

Airlines Transportation Up-Sell Course 274

Pipeliner

JULY 16, 2020

Your transportation logistics client that generated 80% of their business from the airline industry has seen Avianca, Compass and Virgin Australia simply disappear. But Jet Blue and American Airlines, also your client’s customers, are active and pursuing cargo business to replace their crushing passenger revenue losses.

Airlines 98

Airlines Transportation Hotels B2C 98

Smooth Sale

JULY 7, 2023

Lack of Consistency : Baggage Checking We planned to carry our luggage onto the plane of a major airline upon leaving for our destination. But on the way back with the same airline, the experiences were different, and the fee was considerable. Hold regular meetings online and in person for employees to voice what customers say.

Airlines 78

Airlines Loyalty Travel Hiring 78

SalesLoft

JANUARY 28, 2016

In between mobile airline check-ins and navigating your Uber routes, use the official event app to your advantage and plot your plan of attack. SET UP MEETINGS IN ADVANCE. You know you want to get in front of them, so set up a meeting in advance. You’ll be meeting some of the most influential people in your industry.

Meeting 52

Meeting Airlines Lead Gen Follow-up 52

Highspot

MARCH 27, 2019

Sprinkled among big names such as Zillow and Alaska Airlines were hundreds of employees donning brightly colored, branded t-shirts with both familiar and unfamiliar names — the new cohort of technology companies had a substantial presence. The post Meet Seattle’s Next Generation of Tech appeared first on Highspot.

Meeting 40

Meeting Microsoft Nonprofit Face-to-face 40

Sales and Marketing Management

DECEMBER 14, 2020

But Kavadellas recognizes the golf course doesn’t suit everyone as an effective setting for a sales meeting. A Sales Benchmark Index survey from 2017 reported that in nearly 75% of sales situations, customers prefer not to meet in person. Buyers have increasingly embraced completing their own research for years.

Outsourcing Services 279

Outsourcing Services Face-to-face Travel Lead Rank 279

Understanding the Sales Force

OCTOBER 16, 2012

United Airlines. Delta Airlines (Frank wrote this one). However, once companies get to a certain size, they race to the bottom, don't care about churn, and their support people care little about anything except meeting call number quotas. "Oh-oh, National Car Rental. National Car Rental a second time. There were more.

Wireless 198

Wireless Airlines Customer Skype 198

Sales and Marketing Management

FEBRUARY 15, 2019

This means doing the footwork to learn where your potential customers gather, and meeting them on their own ground. Instead, see it as an opportunity to adjust and perhaps find ways to better meet your audience’s needs. Ditch the checklist – Before every takeoff, airline crews verbally work through an extensive checklist.

Conversion 136

Conversion Marketing Airlines Face-to-face 136

Shari Levitin

JUNE 16, 2022

Back in those days, we purchased airline tickets at the airport ticket counter. Her team was outproducing all the others in the company, and it was easy to see why after meeting her. Of course, there was no Internet. I clearly remember the sign above the counter: HONOLULU. ADULTS: $350. CHILDREN: $175 (11 and under).

Airlines 62

Airlines Hiring Negotiation Construction 62

Shari Levitin

JUNE 16, 2022

Back in those days, we purchased airline tickets at the airport ticket counter. Her team was out-producing all the others in the company, and it was easy to see why after meeting her. Of course, there was no Internet. I clearly remember the sign above the counter: HONOLULU. ADULTS: $350. CHILDREN: $175 (11 and under).

Airlines 62

Airlines Hiring Negotiation Referrals 62

No More Cold Calling

FEBRUARY 2, 2012

I love Southwest Airlines and I love reading Spirit Magazine. an actual face-to-face meeting.”. (It Yes, you meet people online. Here are a few, just for starters: Gamification, Web 3.0, Finger in the Wind, Facipulate, Wallet Share, Weighing the Pig, The Buyer’s Journey, Word-of-Mouse (give me a break…). Get E-Quainted.

Airlines 228

Airlines Face-to-face Twitter Facebook 228

The Pipeline

AUGUST 7, 2013

Maybe I can help you relate differently, you know when your flight is delayed, and you face getting to an important meeting late, doesn’t matter what the airline says, it doesn’t change the fact that it was late. None of that matters, they didn’t execute.

Airlines 282

Airlines Face-to-face Pipeline Coaching 282

No More Cold Calling

JULY 3, 2014

My wife once met Gary Kelly, CEO of Southwest Airlines, in one of the last places you’d expect to see a business mogul: checking in customers at LAX. One of the ways I try to apply this principle is with regular, one-on-one meetings with my high performers. My only regret is that I didn’t start having these meetings sooner.

Referrals 290

Referrals Airlines Small Business Small Business 290

Apptivo

AUGUST 16, 2023

Prescriptive Analytics Prescriptive analytics goes beyond prediction and diagnosis by providing actionable recommendations and suggested courses of action to meet specific business goals. Flight Delay prediction Airlines use predictive analytics to anticipate probable flight delays in real-time settings.

Analytics 52

Analytics CRM Lead Rank Airlines 52

Pipeliner

JULY 3, 2020

By the time an airline pilot receives that confirmation from the control tower, you can bet that a pre-flight safety checklist has been performed. I know the outcome or result my prospect is seeking from this meeting. This gives you context for the meeting – should there be one – and that you can adapt.

Customer 98

Customer Airlines How To Call-back 98

The Sales Hunter

OCTOBER 23, 2012

Don’t kid yourself — the prospect with whom you’ve set up a meeting knows more about you than you realize. Not a whole lot, but it allows people from airline employees to customs agents to police and others to determine if you can proceed. Yes, the passport is an official government document, but what does it say?

Prospecting 188

Prospecting Social Media Airlines Ideal Customer Profile 188

Anthony Cole Training

NOVEMBER 20, 2012

Do the airlines and the FAA seriously expect us to believe that our devices will interfere with navigation when there's no WiFi on the plane, but when there is WiFi on the plane, then the devices won't interfere? The decision-maker won't meet with you. They tell us that these signals can interfere with the plane's instrumentation.

Airlines 137

Airlines Prospecting Decision Maker Vendor 137

Understanding the Sales Force

JULY 2, 2014

When commercial airlines made flying affordable enough for everyone, it didn''t eliminate buses, trains and cars. But once a meeting has been scheduled, the social must be dropped in favor of the selling. Just don''t proclaim that the new way is the only way. It simply became a better choice for long-distance trips.

Airlines 196

Airlines Hubspot Inbound Top of Funnel 196

Score More Sales

JUNE 25, 2014

Employ disciplined collaboration – don’t have a meeting for meeting’s sake. Think airline industry after 9/11. The best leaders I ever worked for accepted my criticism as long as I had another idea that I offered up at the same time. Do you have an open door policy? How can this impact sales?

Marketing 217

Marketing Airlines Ideal Customer Profile Construction 217

Anthony Iannarino

JULY 11, 2019

There isn’t an airline that doesn’t have mechanical issues, oversold flights, and weather delays. While you may have better luck with one airline over another, you will not find one that doesn’t have these challenges. In every industry, there are universal challenges to executing, and none execute flawlessly. Good Times, Bad Times.

Airlines 82

Airlines Call-back Hiring Account 82

SBI

MAY 5, 2020

Before Covid, sales meetings were moving more online anyway, but now there may be quite a long time before face-to-face meetings start up again. Your approach will need to move to “pre-arranged meetings in the booth” compared to the old “scan moving targets” approach. Set objectives. What is being launched?

Face-to-face 119

Face-to-face Follow-up Lead Capture Airlines 119

Pointclear

APRIL 3, 2012

” I don’t want to give away the book, but the last tidbit I will recount here is a chance meeting Guy had with Sir Richard Branson, chairman of the Virgin Group. Guy explained that he was a United Airlines customer. ” Richard was, obviously, enchanting. I recommend it.

Airlines 145

Airlines Negotiation Conference Groups 145

No More Cold Calling

SEPTEMBER 6, 2019

We complain about consumer experiences all the time—the phone company that lies about your mobile phone charges, the gas company that puts unknown charges on your bill, your internet provider that no one likes because they make promises and never deliver, and the airlines. Don’t get me started on that last one.).

Referrals 189

Referrals Customer How To Airlines 189

Pipeliner

SEPTEMBER 21, 2019

Pilots are definitely the highest paid in the transport sector, considering the fact that most airline companies even offer very high compensation packages that include attractive bonuses and perks. Another factor here is that airline companies will have to replace retiring pilots with young new talents. IT Manager.

Real Estate 68

Real Estate Airlines Salary Tourism 68

Hubspot Sales

APRIL 10, 2018

Good questions reveal the full range of implications a problem has on a prospect’s business, personal career success, and ability to meet goals. Instead, try questions like: “ Mr. CEO, the airlines I’m talking to tell me BLUESTAR has become more competitive than usual because of the oil futures they locked in a few years ago.

Guarantee 82

Guarantee Airlines Face-to-face Real Estate 82

Hubspot Sales

APRIL 6, 2023

By optimizing your website for mobile use, you can meet consumers where they are. For example, United Airlines has gone headless with React Progressive Web App, providing customers a seamless booking experience across different channels. In fact, mobile commerce volume is expected to hit $620.97 billion by 2024 , meaning 42.9%

Trends 99

Trends B2B B2C Social Media 99

Jeff Shore

JANUARY 16, 2019

3:35 ] Meet Joe Calloway. [5:23] 20:05] The lessons from Southwest Airlines. [30:36] Topics we’re going to cover on today’s podcast: [00:50] What makes for a great experience? [3:35 5:23] How teams develop strong customer care. [12:54] 12:54] What can be learned from Disfrutar. [20:05] 30:36] The Leadership Mindset.

Real Estate 90

Real Estate Airlines Customer Government 90

KO Advantage Group

JUNE 4, 2020

You book this as a Zoom meeting, you do a screen share, and you watch the person's facial reactions as you go through each slide. You buy into the ticket, but once you exit the plane, the airline wipes their hands clean because that's as far as they go. You are giving the very best of yourself. You are there for the client.

Proposal 87

Proposal Airlines Face-to-face Transportation 87

Engage Selling

MAY 31, 2013

Porter Airlines yummy snacks and wine for the flight home. Porter Airlines same day flight changes at the airport for no cost. Glad to see airports rising to meet consumer requirements. Porter Airlines restrictive carry on baggage policies. The new Seat Alert App in the app store. Aloft hotels.

Airlines 64

Airlines Hotels Construction Policies 64

Smooth Sale

DECEMBER 18, 2018

Putting oneself in the client shoes starts with asking why they are taking the time to meet. Long ago, airlines went out of their way to ensure passenger comfort. Advertising for one airline did preach that it was the best way to fly. Apply the experience to your future sales calls and meetings. Now go out and sell!’.

Airlines 60

Airlines Loyalty Hiring Commission 60

Carew International

APRIL 26, 2018

Last week, a Dallas-bound Southwest Airlines flight made an emergency landing in Philadelphia after an engine exploded in flight. One effective practice to test our comprehension at the conclusion of every meeting or call is to restate for customers our key takeaways from their input. Think about that for a moment.

Airlines 41

Airlines Engineering Call-back Benefit 41

Sales and Marketing Management

DECEMBER 14, 2020

But Kavadellas recognizes the golf course doesn’t suit everyone as an effective setting for a sales meeting. A Sales Benchmark Index survey from 2017 reported that in nearly 75% of sales situations, customers prefer not to meet in person. Buyers have increasingly embraced completing their own research for years.

Demand Generation Targets 120

Demand Generation Targets Outsourcing Services Face-to-face Travel 120

Carew International

APRIL 26, 2018

Last week, a Dallas-bound Southwest Airlines flight made an emergency landing in Philadelphia after an engine exploded in flight. One effective practice to test our comprehension at the conclusion of every meeting or call is to restate for customers our key takeaways from their input. Think about that for a moment.

Airlines 40

Airlines Engineering Call-back Benefit 40