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The Essential Customer Service Skills List

Lessonly

Bacon was right… Thanks to the Digital Era, there’s been a fundamental shift in power from businesses to customers, forcing them to rethink their entire operating business model. It used to be that companies could make business decisions, knowing how customers would respond, but that’s no longer the case. Customer Service Tips.

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How To Entice Your Automotive Customers Online

Smooth Sale

Photo by LeeRosario via Pixabay Attract the Right Job Or Clientele: How To Entice Your Automotive Customers Online Today, customers looking for vehicles for purchase or hire will do so by researching online first. Accordingly, our collaborative blog offers insights on How To Entice Your Automotive Customers Online.

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How to Move Past Bad Press to Enjoy the Good

Smooth Sale

Whether that means revising a policy, making a product safer, or improving customer service, show your audience that you’re committed to change. It shows you’re not hiding and are willing to face the music, even if it’s a bit off-key currently. Still, it doesn’t need to be if your business fights back.

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How and Why You Should Transition from Field to Inside Sales

Hubspot Sales

And when they do gear up and venture forth, their efforts on that front are increasingly erring towards customer service activities. And customers don’t want a salesperson to come by unless they conclude that a face-to-face visit is absolutely critical. Let this article be a stake in the ground!

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Why Is Your Business Not Attracting New Customers?

Smooth Sale

If you have noticed that your company is no longer bringing in new faces to your business and need help getting people to look your way, you must consider why this is the case. Our collaborative blog offers insights for the question, ‘Why is your business not attracting new customers?

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Your Current Sales Force Structure Costs You Sales Every Day

SBI Growth

This article is aimed squarely at the CEO or SVP of Sales who has tried (or considered) Inside Sales in the past. 18 days ago, I wrote another article on Inside Sales. They were in diverse industries, from data management to managed services. (To a totally separate strategic channel for you. And you may not even know it.

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‘Let’s talk about CEX, baby’

Bernadette McClelland

UX is something that ‘encompasses all aspects of the end-user’s interaction with the company, its services, and its products’. CX, or Customer Experience. Customer Experience begins with a great User Experience, for sure. (Punch it, Hurb Yo, I don’t think we should talk about this. Come on, why not? Where it started.

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