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COVID-19 churn prevention: Your customers are cutting costs. Don't just let them cancel.

Close.io

Even here at Close, we’ve gone through every department and asked what tools or services we can remove or negotiate a lower price for. First, it’s important to remember that you can’t stop every customer from canceling your service or software. What do their marketing channels and social media look like? Remove inactive seats.

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Technology can improve your recognition efforts

Sales and Marketing Management

Video technology tools like Zoom and Slack were reported helpful in fueling connection and engagement. No longer considered nice-to-have resources for a subset of workers, these tools have become vital to all employees and will continue to support formal and informal functions for both remote and in-office workers.

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Activating Your Virtual Sales Force: Inspire, Educate and Connect Your Sellers Remotely

Sales and Marketing Management

Many sales organizations have pivoted to virtual events rather than simply canceling major sales events. Consider setting up an internal, social channel by business unit to create excitement about first-quarter activity, sales competitions, new programs, or tools that can virtually connect those who feel disconnected.

Education 194
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Sales Brief: Remote onboarding, resume tips, and more

Close.io

Don't just let them cancel. Obviously you can't stop every customer from dropping you, but at the same time, you can't be hands off and complacent with cancellations either. This article explores five ways you can mitigate mass-cancellation. Want expert advice on how to use video calling as a channel for sales?

Hiring 95
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Lead Generation Without Conferences Or Trade shows

MarketJoy

In the wake of this crisis, many of the events that B2B marketers all around the globe have spent months planning have been cancelled. Depending on the timing, scale, and your company’s specific plans and targets, a cancelled event can be either a minor setback or a major issue. EXPERIMENT AND LEARN NEW CHANNELS FOR LEAD GENERATION.

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How This CEO Bootstrapped A Sales Team

Alice Heiman

Watch the podcast below or on our YouTube channel. 22:46] When the pandemic hit, we went from $10M to 0 overnight because all of the confidence got canceled. We need to train and enable the sales team to be able to help them in a way that they can benefit from rather than let me show you 12 tools we have. [32:05]

Hiring 131
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The Greatest Sales Pitch I’ve Seen All Year. It’s Drift’s and it’s brilliant. Here’s why.

Openview

For that matter, how has Drift – a web-based, live-chat tool for salespeople and marketers – managed to differentiate itself in a market crowded with similar offerings? The answer to both starts with a brilliant strategic narrative , championed by Drift CEO David Cancel , that has transformed the company into something more like a movement.