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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. With most software, you’ll have to pull up each reps’ progress and scores individually. . Articulate.

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Robust Field Service Management Using Help Desk Software

Apptivo

The most common industries that use FSM are in maintenance, commercial and domestic cleaning, civil engineering, healthcare, construction, utility servicing, white goods service, agriculture, hospitality, and more. What software to use for Field service management? Increased customer satisfaction. Schedule Work.

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How to Win More Sales With An Optimized Distribution Strategy

Hubspot Sales

You need to make customers aware of those products. It’s in delivering that third element that distribution strategy comes in. Then you waited for customers to arrive. They want to buy in-store, via a company site, from third-party platforms, and even on social media. Read on to find out: What a distribution strategy is.

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9 key benefits of using CRM Software

Nutshell

What are some of the key benefits of using CRM software? 9 key benefits of using CRM software There are many different CRM software benefits, and in this blog post, we’ll cover nine of the most significant ones. Keep reading for more information on the key benefits of using CRM software.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Indirect sales can boost revenue while minimizing costs to your business – use our guide to find out how

PandaDoc

In this article, we’ll cover how you can measure indirect sales success and discuss the four main types of indirect sales strategies: distribution , dealership , franchising , and merchandising. In addition, we’ll give some examples of companies using this sales method and offer tips for successful indirect sales.

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Sales CRM Software – 10 Must-Have Features

Pipeliner

The top 10 characteristics that any quality sales CRM software are covered in this article. You will know what to look for when selecting your new sales CRM software by the time you finish reading this article. Importance of Lead Control Another key component required of every sales CRM software is lead management.