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From the Switchboard to Social Media: A Brief History of Customer Service

Sales and Marketing Management

From a business standpoint, it’s imperative to provide customer service across a multiplicity of channels, too. It wasn’t all that long ago when “contacting customer service” simply meant visiting a store or office and talking to the owner or manager. What’s Next for Customer Service? You’ve Got Mail!

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Customer Service Makes Sales Amazing

Pipeliner

Exceptional salespeople recognize that they have dependencies and that their success depends on the performance of others in the delivery chain, particularly customer service. Are customer’s tweets paid attention to? Does anyone in the company even monitor their twitter feed? use of social media. the company’s web site.

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What’s the Best Way to Convince a Local Business Client to Implement Social Media Marketing?

BuzzBoard

As a salesperson, understanding the relationship between social media and an expanded customer base can help you pitch your services more effectively to small and local businesses. Platforms like Twitter, Facebook, and Instagram provide an affordable and diverse range of marketing options, attracting millions of potential customers.

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Social Selling Isn’t All About Selling

Fill the Funnel

Using social selling tools to listen for opportunities has the potential to yield fast results. Listening for signals of opportunity, for a door being opened that wasn’t open yesterday. Ok, so I go to me smartphone and check the status online, or call customer service. Click To Tweet - Powered By CoSchedule.

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Building a Business with AI Content (video)

Pipeliner

Cody, who has a rich background in marketing automation and content production tools. The Power of AI in Content Production Cody emphasized the importance of abstracting content production workflows and empowering marketers with AI tools. He has been instrumental in growing multiple software startups over the past decade.

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Why Messaging Is Great for Customer Loyalty Programs

Sales and Marketing Management

Author: Tobias Goebel Customer loyalty programs are a critical marketing tool for many businesses, and it’s clear to see why: they reward return customers, provide touchpoints to drive sales, and help provide insight into customer experience and behavior.

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The 18 Best Places for Sales Reps to Research Prospects [Expert Tips]

Hubspot Sales

Ask how they know this person to establish a sense of credibility and set the stage for a potential referral opportunity. The Buyer’s Twitter Account. If your prospect has a Twitter account, spend a few minutes on their page to get a sense of what they’re interested in. The Company’s Twitter Account. Crunchbase.

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