Babette Ten Haken

NOVEMBER 28, 2018

Are competing customer retention cultures crippling your organization or association? First, competing customer retention cultures are sustained within traditional departmental silos and business models. First, competing customer retention cultures are sustained within traditional departmental silos and business models.

Retention 66

Retention Ideal Customer Profile Hiring Customer 66

Babette Ten Haken

MAY 21, 2020

There’s nothing novel about virtual post-sale client abandonment. What is novel about this post-sale scenario, to you, is that now you have to sell virtually. Because what has not changed is that once a coveted contract is consummated, what is the next sales step? In spite of all your pre-sales assurances.

Revelation 141

Revelation Face-to-face Retention Distribution 141

MEDDIC

APRIL 28, 2024

MEDDIC Academy pioneered online courses and other digital learning experiences in Enterprise B2B sales, since 2017. These modern learning strategies are now widely used in most professional development fields, including sales training. Sales Enablement Platform: Docs, Audio, and Videos designed to support sales activities.

Course 52

Course Face-to-face Training Video 52

Act!

APRIL 22, 2024

In other words, most businesses will see a drop in sales and revenue during such periods, resulting in cash flow challenges. Given that most small businesses are already cash-strapped, it becomes even more challenging to cater to changing customer needs and drive sales.

Small Business 52

Small Business Small Business ACT Face-to-face 52

Vengreso

DECEMBER 21, 2023

Ever felt like you’re on a treadmill, running after sales targets but never quite catching up? Sales training : two words that hold the potential to change your game entirely. It seems daunting until an experienced guide hands you climbing gear – tools designed for success. Or how long-term retention can be achieved?

Training 52

Training Revenue Lead Rank Retention 52

MEDDIC

OCTOBER 11, 2023

Are you a Sales leader, Sales enablement manager, Sales ops guru, or HR honcho wondering how to deploy MEDDPICC at your Sales Kick-Off? Get ready for the ultimate sales training extravaganza: your annual Sales Kick Off (SKO). Each zeroes in on a specific aspect of your sales strategy.

How To 52

How To Commence Course Motivation 52

Autoklose

MARCH 18, 2024

Having a well-versed and highly-skilled sales team is an essential ingredient when it comes to the success of your entire business. When you’re starting out, and it’s just you and maybe another salesperson, it’s not difficult to make a sales strategy, implement it, and learn from the results. Do you have a sales process in place?

Hiring 98

Hiring Training Cold Calling How To 98

Hubspot Sales

JUNE 8, 2020

As a sales leader, you've probably wondered what impacts your prospects and potential customers. By creating and equipping your sales team with sales collateral content and materials. Not only does this enrich your prospect’s experience with your company, but it makes your sales reps’ jobs easier. But that’s not all.

Collateral 103

Collateral Case Study Retention Hubspot 103

Babette Ten Haken

JUNE 30, 2020

Serving nothing more substantial than an inside-out marketing and sales purpose, via a pre-packaged library. Because creating the initial and managing the enduring client relationship becomes mission-critical to client success and retention. My playbook of communication tools and methods, Do YOU Mean Business? Contact me here.

Engineering 136

Engineering Face-to-face Retention Strategy 136

Sales Hacker

MAY 24, 2023

In the highly competitive B2B tech space, it’s easy to market your offer with so many tools and channels available. In this episode, we dive into this renewed trend with Tito Bohrt, the CEO of AltiSales, the one-stop shop for world-class sales development. AltiSales takes company culture quite seriously.

How To 84

How To Decision Maker Retention Referrals 84

Smooth Sale

APRIL 22, 2024

Whether you’re operating out of a chic downtown office or a bustling workshop on the outskirts of town, this insurance isn’t just important—it’s a must. Sales Tips: Protect Your Business Assets Better Know the needs and desires of your audience, including your next new employer, in detail. Think of it as the moat around your castle.

Insurance 96

Insurance Insurance Real Estate Hiring 96

SBI Growth

OCTOBER 15, 2013

This post answers the most persistent question facing HR leaders who support Sales organizations. “ How can HR help Sales Make the Number? ”. It’s a convenient tool to assess HR’s support for sales. How Sales Support Becomes Agile. HR’s focus is on attraction, retention and development of human capital.

Hiring 303

Hiring Social Media Ideal Customer Profile Microsoft 303

Babette Ten Haken

AUGUST 9, 2018

Engage me to speak or conduct an interactive workshop at your next corporate or association event. Babette’s playbook of collaboration tools, Do YOU Mean Business? , And discover what is possible, productive and profitable? Click here and let’s get started. Start moving one millimeter forward, today. Contact me.

SME 129

SME Churn Retention Enterprise 129

PandaDoc

APRIL 3, 2023

Training your team requires providing them with more than a manual and a few workshops before sending them out into the field. In fact, if that’s your current sales training program, all of that hard work and education could be forgotten by your team in just a few months. Start a free trial 3.

Training 98

Training Hiring Construction Case Study 98

Mindtickle

JANUARY 25, 2024

Any organization aiming to grow revenue must make sales engagement a priority. When buyers are engaged, they’re more likely to advance through the sales funnel – and make a purchase. In order to engage buyers, sales reps must deliver the right information at the right time. The right sales collateral is essential.

Collateral 59

Collateral Top of Funnel Closing Buyer Persona 59

Babette Ten Haken

MARCH 8, 2018

Ask employees where they fit into the renewal versus retention equation. When I speak to sales audiences about customer retention, their expectations are that I will provide them with clever tools and tips on renewing customers, so they can meet quota. Not just sales, not just operations or the supply chain.

Strategy 74

Strategy Customer Retention SME 74

Babette Ten Haken

JULY 5, 2018

And is this inconsistency reflected in the rate of customer churn and customer retention, mid year? I do not need to be reminding you of best practices in customer experience and customer retention. So much for customer experience and customer retention mea culpa. Or is your track record inconsistent? Let’s all B-R-E-A-T-H-E.

Retention 56

Retention Customer Churn SME 56

Close.io

DECEMBER 17, 2019

I hate to break it to you, but when it comes to inside side sales training, you’re going to spend less time reading and more time interacting with people. Investing in an effective inside sales training system within your company can pay amazing dividends. What is inside sales? And sales technology has made this all possible.

Inside Sales 72

Inside Sales Training Lead Rank How To 72

Apptivo

OCTOBER 3, 2022

The difference is, with the first sale, the business has got a buyer, and when the business makes the buyer come back and buy more, they have got themselves a customer. Lifecycle marketing is as much about retention, as it is about acquisition, incorporating a 360° approach. Introduction. Who is a buyer and who is a customer?

Marketing 98

Marketing Lead Rank Lead Scoring Campaigns 98

Pipeliner

FEBRUARY 23, 2024

The concept of customer service has evolved from a post-sale afterthought to a key driver of business success. But why is this shared responsibility crucial, and how can sales teams lead this collaborative effort? Yet, only 54 percent say it generally feels like sales, service, and marketing don’t share information.

Customer Service 59

Customer Service Customer Company Lead Rank 59

John Barrows

FEBRUARY 6, 2019

We will call the sales rep who sent them, Rob from ABC. If you’re a sales rep and need to get your numbers up, please don’t send generic templates. We develop custom training apps and elearning systems that improve engagement and provide complete reinforcement programs to sales reps. Is that something of interest to you?

Strategy 128

Strategy Education Scale Retention 128

Highspot

JANUARY 9, 2024

What makes it more complicated is that 90% of buyers don’t follow a linear sales funnel path , leaving sales reps little to no room for mistakes. This makes B2B sales training more important than ever. What Does the B2B Sales Process Look Like? What Is B2B Sales Training? What is B2B Sales Training?

B2B 52

B2B Training Top of Funnel B2C 52

Anthony Cole Training

AUGUST 19, 2012

What is it that you want your sales candidates to accomplish as successful sales people? Desire for future sales success. Ability to overcome sales rejection. As an example you probably look at success metrics like these: Sales results. Sales activities. Retention of clients. Cultural fit. Use of CRM.

Hiring 160

Hiring Ideal Customer Profile SalesForce Retention 160

Smooth Sale

SEPTEMBER 19, 2023

It’s common for someone to attend countless workshops on inclusive leadership and return to the workplace armed with certificates and tools, yet still need help implementing what they’ve learned. Celebrate Success Today’s insights are provided to help you achieve the Smooth Sale! The result?

Hiring 120

Hiring Lead Rank Conference Lead Scoring 120

Nutshell

MARCH 15, 2024

Qualifying leads before sending them through to your sales team lets you learn more about your prospects and build deeper connections with them, which often results in more deals. The prospect may have shown interest, which means they’ve entered your sales funnel as a lead. DOWNLOAD Ready to become a better sales leader?

Lead Nurturing 71

Lead Nurturing Top of Funnel Sales Qualified Lead Lead Rank 71

Smooth Sale

JUNE 20, 2023

You can achieve this by Creating task forces or cross-functional teams to address specific organizational challenges Encouraging the sharing of resources, expertise, and ideas across departments Facilitating regular interdepartmental meetings or workshops 4. Today’s insights are provided to help you achieve the Smooth Sale!

Hiring 78

Hiring Influencer Microsoft Promotion 78

Babette Ten Haken

JULY 2, 2018

And as you plan for your next association meeting or organization event, consider bringing me in to conduct one o f my One Millimeter Mindset breakout sessions on Professional Innovation, Storytelling, Workforce Collaboration, Us versus Them Mindset, or Customer Retention. Why Our Defining Moment is not all about Our Backstory [link].

SME 53

SME Retention Motivation Meeting 53

Babette Ten Haken

JUNE 23, 2020

Similarly, do you spiel the sales blah-blah-blah long enough to close a contract? Without any real intention of walking your story to create post-sale continuity to retain clients? Engage me to present one of my One Millimeter Mindset speaking programs, workshops, coaching and mastermind groups. The never-ending story.

Networking 141

Networking Call-back Intent Coaching 141

Hubspot Sales

APRIL 11, 2023

Your sales team plays an essential role in driving revenue and reaching goals that stretch across the organization. So should you be worried about churn in your sales department? Sales teams have higher-than-average turnover rates than other business units. Why do sales teams experience high turnover? In short, yes.

Churn 118

Churn Hiring Survey Hubspot 118

PandaDoc

OCTOBER 3, 2023

Don’t worry — you are not alone: 69% of your colleagues feel the exact same way, according to Salesforce’s State of Sales 5th edition. As the same State of Sales 5th edition claims, salespeople, on average, sell only 28% of their working hours. As AI evolves, sales processes will become more predictive and proactive.

Lead Rank 52

Lead Rank Sales Process Lead Scoring Outsourcing Services 52

Babette Ten Haken

JULY 18, 2018

Plus, sales reps, as well as IT and engineering professionals, request appointments. Looking for a speaker or workshop on customer experience and customer retention for your next association or organizational meeting or event? Engage me to speak or conduct an interactive workshop at your next corporate or association event.

Webinar Metrics 59

Webinar Metrics Customer Strategy Real Estate 59

Babette Ten Haken

MAY 31, 2018

Many changes were made, which resulted in higher quality output and improved customer experience and customer retention. Engage me to speak or conduct an interactive workshop for your business or at your next corporate or association event. Babette’s playbook of collaboration tools, Do YOU Mean Business? , Contact me.

SME 61

SME Customer Retention Survey 61

Babette Ten Haken

FEBRUARY 25, 2020

Customer discovery is a methodology used for building startups, new corporate ventures / intrapreneurial activities, design and engineering projects, and sales. Subsequently, in relation to client success and retention. Engage me to present one of my speaking programs, workshops or mastermind groups. Contact me here.

Customer 77

Customer Lead Rank Engineering Retention 77

Babette Ten Haken

AUGUST 2, 2018

I’ve spoken with many business owners, consultants, sales people or post-sales support professionals. When I work with clients on customer retention issues, we focus our forensics on locating gaps in customer experience execution and delivery. Babette’s playbook of collaboration tools, Do YOU Mean Business? , Contact me.

Customer 55

Customer Survey SME Retention 55

Babette Ten Haken

AUGUST 8, 2018

Think of the implications of this professional innovation strategy on customer success and customer retention. Engage me to speak or conduct an interactive workshop at your next corporate or association event. Babette’s playbook of collaboration tools, Do YOU Mean Business? , First Professionally Compelling Strategy.

SME 57

SME Webinar Metrics Retention Trends 57

Partners in Excellence

SEPTEMBER 9, 2020

” Perhaps the most important part of the onboarding process is not teaching them about our products, tools, processes, markets. This seldom happens in training workshops, but happens in the “spaces in between.” What About Sales Person Retention? What are the values and beliefs? Talent Still Matters!

Face-to-face 98

Face-to-face Retention Relationals Meeting 98

Anthony Cole Training

AUGUST 19, 2012

What is it that you want your sales candidates to accomplish as successful sales people? Desire for future sales success. Ability to overcome sales rejection. As an example, you probably look at success metrics like these: Sales results. Sales activities. Retention of clients. Cultural fit.

Hiring 136

Hiring Ideal Customer Profile SalesForce Retention 136