service customer-onboarding Sales Related Topics 
Nutshell
MARCH 25, 2024
Regardless of your business type or industry, a well-thought-out and structured client onboarding process is the secret to long-term customer retention. It’s where the rubber meets the road, and the initial relationship you’ve built with your customer before their purchase is put to the test. But there’s more to do.
Sales and Marketing Management
JULY 26, 2020
Author: Mat Singer, Senior Director of Sales Operations and Excellence, Upland Software Sales teams are often one of the most expensive resources within a company, yet the average frontline sales manager spends only 9% of his or her time developing direct report sellers. . Leaders, Take Part!
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Smooth Sale
MAY 21, 2024
Photo by Geralt via Pixabay Attract the Right Job Or Clientele: The Benefits of Due Diligence When Onboarding New Clients When you’re staring down the barrel of a massive new client deal, it’s easy to lose focus on what needs to get done upfront. 1 – The Financial Side In many industries, clients don’t just pay for a service upfront.
Sales and Marketing Management
FEBRUARY 11, 2021
Its customer service? Its sales expertise? That's all well and good when your sales force works in a traditional workplace – sharing office space and meeting face-to-face. We tend to think of inside sales reps as being reasonably autonomous. Over time, you risk your remote sales reps becoming too self-focused.
The Pipeline
SEPTEMBER 23, 2021
There has been no shortage of new sales related books during COVID, the usual mixed bag, with scale. But one stands out, The Building Blocks of Sales Enablement , by Mike Kunkle. Not only because of the author, Mr. Kunkle and the subject, sales enablement, but because way Mike approaches the subject. By Tibor Shanto.
Zoominfo
MARCH 4, 2021
On the other hand, a faster sales cycle keeps your buyer’s attention on your offering. Understanding the sales cycle in separate stages helps predict buyer behavior and selling outcomes. Sales reps can also pinpoint specific obstacles and make improvements with a stage-focused sales strategy. Prospecting. Engagement.
Sales and Marketing Management
JANUARY 31, 2021
Author: Brian Trautschold As a new hire, structured training and onboarding programs are expected. Hiring and onboarding are an expensive undertaking, so companies are incentivized to train new sales reps quickly and ramp faster. That’s where sales coaching comes in. In a week, that average increases to 90 percent.
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