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The Buyer's Guide to Artificial Intelligence Software For Sales

Hubspot Sales

This type of software gathers customer and prospect data from multiple sources, runs it through machine learning models to predict which leads are most likely to convert, and presents the findings in the form of top-scoring prospects and accounts. Examples of AI Software For Salespeople. What to Look For in a Sales AI Vendor.

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7 Lessons for Tech Leaders from ZoomInfo’s CEO

Zoominfo

Check out these seven key points from Schuck: M&A Can Grow Your Company In Serendipitous Ways Despite Schuck’s success in starting and growing his own software-as-a-service company (originally called DiscoverOrg) there was one problem he struggled with: He couldn’t build a strong engineering team. “I

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Stop Customer Service Contact Center Turnover with Customer Experience Management Software

Lessonly

There are a lot of ways a great customer experience platform provides a better, more encompassing onboarding experience for agents. A 2016 study by Mercer looked into agent turnover over time, and here’s what they found… 6.2% Enter customer experience management tools and training software, like Lessonly.

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Is Your Sales Enablement Enabling the Right Things?

SBI

According to the CSO Insights 2016 Sales Enablement Optimization Study , 32.7% of surveyed organizations had a sales enablement function in 2016 (up from 25.5% In fact, while a certain mindset is necessary to be a good coach, there are also specific skills that must be trained, and cannot be assumed. in 2015), but only 5.2%

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Onboarding Software: The Secret Ingredient to Welcoming New Hires on a Customer Service Team

Lessonly

So, how do we focus on equipping new hires, specifically new customer service reps, with what they need in order to do great work? Well in 2016, the Human Capital Institute took a deep dive into what onboarding model and strategies are most common. What does this mean for customer service managers and reps?

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Why CEOs Are Failing Account Based Sales Reps

No More Cold Calling

percent of sales reps made quota in 2016. Because of this belief, CEOs invest more money in beer Fridays and office supplies than training their salespeople, sales managers, or any other department that interfaces with the customer. . Development Philosophy: You subscribe to “one and done” training. environments.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.