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Like Peanut Butter and Jelly: How Training Software and a Knowledge Base are a Perfect Pair

Lessonly

It takes thoughtful consideration to curate the right mix of enablement tools to set up employees on a path toward ongoing success—and training software and a knowledge base are a perfect pair for growing teams. Streamlines the sales process. Why use a knowledge base? These food duos are just ripe for the picking!

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Product knowledge essentials: Education from sales to customer

PandaDoc

A survey by Google claimed that 85% of respondents consider better product knowledge an important factor in promoting positive buying decisions. In this article, we’ll shine some light on the concept of product knowledge, types of product knowledge, and its elements. What is product knowledge?

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How to boost sales strategy with a deal desk

PandaDoc

This article highlights how a deal desk functions and its ability to transform the way companies tackle their sales strategy. Key takeaways One of the primary functions of a deal desk is to bring together decision-makers from sales, legal, financial, and marketing departments to optimize the deal creation and execution process.

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How to Create Sales Collaterals That Convert

Highspot

This underscores the influence of sales collateral, ranging from traditional brochures to dynamic digital content like blogs and videos, in steering potential customers through their buying journey. This guide shares the importance of sales collateral, who is responsible, and how to use it to seal the deal. What Is a Sales Collateral?

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How to maximize your deal desk process flow

PandaDoc

This article outlines steps to establish and optimize a deal desk process flow with your team to help advance your sales strategy. Key takeaways A deal desk is a cross-functional team assembled to oversee opportunity qualification, solution and proposal development, and negotiation stages of a sales process.

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EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

It helps streamline the customer service process by providing tools for managing tickets, knowledge bases, live chats, phone calls, and more. While CRM platforms may offer some customer service functionality, their primary aim is sales management , marketing automation and customer data analysis.

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EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

It helps streamline the customer service process by providing tools for managing tickets, knowledge bases, live chats, phone calls, and more. While CRM platforms may offer some customer service functionality, their primary aim is sales management , marketing automation and customer data analysis.